How we communicate with our team and clients directly impacts our productivity and effectiveness in the workplace. Missed or mixed messages will kill your efficiency and waste your time. Utilize VoIP or Teams in your business to enhance communication between team members and customers.
Switch to Cloud-Based VoIP Services
Cloud-based services are becoming increasingly popular for VoIP solutions, as they allow users to access the same features from any device at any location. Are you working in the office? Great. Going on the road for the day or working from home? No problem. You’ll have access to your phone system on your cell phone or laptop through the VoIP apps. No need to share your personal number with clients; make and take calls directly through your business number.
Increased Security Features
VoIP security features, such as encryption and authentication, help to ensure that all communications remain secure and private. Everything stays secure whether you’re on a conference call and screen-sharing or sending files through your Teams app.
Video Conferencing
Video conferencing is a great way to enhance communication with teams and external contacts, as it allows users to hear and see each other. Video calls are the next best thing when meeting in person isn’t an option. In addition, the ability to pick up on body language vs. just voice inflection improves overall communication.
Improved Company Culture
Better feedback and communication between team members and leaders. Integrated tools such as surveys and polls within some VoIP app increase engagement with members. Direct messaging to team members through your VoIP applications allows faster communication than waiting for email replies. Know at a glance if your teammate is available or busy with color-coded visual icons next to their names in your contact list. This leads to increased productivity and fewer interruptions.
Do your phone system and internal communications tools need a refresh? Reach out to the ClearCom IT Solutions team for an evaluation of your systems. 508-205-1114
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