Since moving to ClearCom IT Solutions’ managed IT services, the most significant benefit has been streamlined and efficient communication, meaning dealing with a small and consistent group of people for our needs. Everyone on the team takes a proactive approach to our technical requirements. The ClearCom IT team really gets to know us and provides thorough communications and follow-up, consistently closing the loop on all our questions.
ClearCom IT makes my life/job easier, which is a huge differentiator from our previous service provider. I feel like we are true partners and that they are always thinking about our needs and issues and making decisions that are in our company’s best interest. In addition, we can see they have pride in their work in how they serve their clients. That means that they care about your business and your technical needs. That is the fundamental difference; we feel they are a part of our organization. ClearCom IT states that they have our back, and their practices prove it.
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