Unbiased customer responses.| 4/18/2024 | Thanks for the help, Tim! | |
| 4/18/2024 | Thanks Nick! 🙂 | |
| 4/18/2024 | Excellent! | |
| 4/18/2024 | Paul Rozzen was excellent. He provided exceptional customer service. He was patient, knowledgeable and anticipated some additional needs. I was pleasantly surprised by his professionalism and will specifically ask for him if I encounter any problems moving forward. | |
| 4/17/2024 | Thanks so much! Great job as always! | |
| 4/17/2024 | Paul called about one thing and asked if anything else and he fixed a printer issue for me as well | |
| 4/16/2024 | Great job getting me remotely connected at home. Nice job Hunter! | |
| 4/16/2024 | Outstanding! | |
| 4/16/2024 | Nick killed it. A true wizard! Mapping networks and drives is 100% above my paygrade. Nick got the right authorizations to do it and had me hooked up in no time. Really appreciate it. | |
| 4/16/2024 | Always awesome service at Clear Com. Thank you. | |
| 4/16/2024 | Thank You Paul! 🙂 | |
| 4/16/2024 | Thanks for the immediate assistance! | |
| 4/16/2024 | Thank you, Nick! | |
| 4/16/2024 | Always there for us. Much appreciated! | |
| 4/16/2024 | Mike P is always friendly and helpful. | |
| 4/15/2024 | Amazing!!! | |
| 4/15/2024 | Paul did an awesome job! I really like how he called with updates when things were taking longer than normal and would ask the best time for him to be working on my computer. I felt like he knew exactly what the issue was and tackled them effectively. | |
| 4/15/2024 | Always so quick- Thank you! | |
| 4/12/2024 | Great job & quick fix! | |
| 4/12/2024 | Amazing and efficient service. Sean was more than willing to help and very patient. | |
| 4/12/2024 | Thank You Kyle! 🙂 | |
| 4/11/2024 | Sean needs a red cape! Superman!!!! | |
| 4/11/2024 | Thanks for your help! | |
| 4/11/2024 | THANK YOU! | |
| 4/10/2024 | I am guessing response time was not in the representative’s control. The phrase “within a few hours” should replaced with something that doesn’t make your clients question why the company chose you for support. “A few hours” makes me think there was an unrealistic goal in the past, complaints for not meeting goals, and now an estimated response time somewhere between the length of an NFL game and a poker tournament. So, the gig on response time is because of this. The tech was phenomenal! | |
| 4/10/2024 | Thank you for the quick response. | |
| 4/9/2024 | Mike does a great job always pleasant and helpful. Randon Good job with follow up! | |
| 4/8/2024 | REPRESENTATIVE WAS VERY PLEASANT. HE WAS ABLE TO RESOLVE MY ISSUE VERY QUICKLY. | |
| 4/5/2024 | great job Hunter! | |
| 4/5/2024 | Dan was great to work with. He is very friendly and knowledgeable. He checked in often to make sure everything was running smoothly and made sure all my questions were answer. Overall, it was a very easy process working with him to fix some of my new computer issues. 10/10 | |
| 4/5/2024 | Quickly corrected issue. Thanks! | |
| 4/5/2024 | Tim was very helpful. | |
| 4/4/2024 | Took care of issue right away,all was fixed. Thank you! | |
| 4/3/2024 | Thank you | |
| 4/2/2024 | Thank you! | |
| 4/2/2024 | Tim’s fast and efficient, resolved all the problems I had. | |
| 4/2/2024 | Thank you, Sean. I sincerely appreciate your proactiveness! | |
| 4/1/2024 | Very quick and friendly service. | |
| 4/1/2024 | We appreciate Randon coming out right away and resolving the issue. Bill was great with the follow up. Much appreciated!!! | |
| 4/1/2024 | Resolved the issue as quickly as possible | |
| 4/1/2024 | Thanks, Hunter. Dotti appreciated your assistance. | |
| 4/1/2024 | Great working with Hunter, very responsive, knowledgeable, and proactive! | |
| 3/29/2024 | Great Teamwork! Yay. | |
| 3/29/2024 | Tim was very helpful, very patient and resolved all my concerns! He has great customer service and a great personality! Thank you! | |
| 3/29/2024 | Nick responded immediately to my ticket submission. He followed up with me & my team through out the day. Which was helpful given our PM team’s busy daily schedule. Ultimately our branch was was ready with everything we needed in a business day. Thanks, Nick for your diligence. | |
| 3/29/2024 | This was simply perfect. Thank you! | |
| 3/28/2024 | Thanks Randon! | |
| 3/28/2024 | So prompt & helpful !!! Great personality !!! | |
| 3/26/2024 | Hunter is always great to work with. Resolves any issue quickly.! | |
| 3/26/2024 | Always pleased with the speedy responses & solutions!! | |
| 3/26/2024 | Thanks for the quick response. | |
| 3/26/2024 | Thank you. | |
| 3/26/2024 | Thank you, Tim! | |
| 3/22/2024 | Thanks nick! you were great! | |
| 3/22/2024 | Great job — thanks Tim & ClearCom! | |
| 3/22/2024 | Thankis Tim! Service was excellent | |
| 3/22/2024 | Tim was extremely helpful and knowledgeable. He was able to quickly resolve the issue and took the time to explain the situation. Very much appreciate his quality customer service. Great job and Thanks. | |
| 3/22/2024 | Thank you for all your help! | |
| 3/21/2024 | Thank You! | |
| 3/21/2024 | awesome | |
| 3/19/2024 | Mike Pedersen is the BEST! We are building an addition at the office so we can keep him here as King of [our company]! Thank you Mike!! | |
| 3/19/2024 | Nice job. Thanks again! | |
| 3/19/2024 | Paul helped me figure out a couple things and was very thorough and explained what he was doing so I know how to do in the future. Thank you sir. | |
| 3/19/2024 | Paul called while I was on the road, was available to work with me as soon as I was stationary, understood the issue, and knew what to do to resolve it promptly. | |
| 3/19/2024 | EXCELLENT!!! | |
| 3/18/2024 | Dan was friendly, knowledgeable, and professional and quickly resolved the problem. Thanks! | |
| 3/18/2024 | Thank you Tim…. outstanding follow-up and service! Problem handled and now we can focus on making more money doing what we do…. Thank you again! | |
| 3/18/2024 | Awesome resolution time and knowledge of issue | |
| 3/16/2024 | I need immediate assistance since we are busy CPA firm and in tax season. I received it and Sean stayed with me throughout the whole process to make sure that everything worked properly and even followed up afterwards with additional comments.. Can’t tell you how much I appreciate this! Admittedly, I am not the best and he understood completely and assisted all the way. | |
| 3/14/2024 | Thank you, Nick! | |
| 3/14/2024 | Mike took care of it very easily. It was a quick smooth process. He’s really helpful and kind. | |
| 3/14/2024 | Had the pleasure of speaking with Paul twice this week. He was great to work with and solved the issues quickly. | |
| 3/13/2024 | very simple case done quickly, good enough for me. | |
| 3/13/2024 | just exceptional | |
| 3/13/2024 | Thank you, Mike! | |
| 3/13/2024 | Thanks for the quick and accurate setup | |
| 3/13/2024 | Great work Paul. Appreciate the promptness and your call. | |
| 3/12/2024 | Tim was great! | |
| 3/12/2024 | took care of me promptly and skillfully and friendlyully 😉 | |
| 3/12/2024 | Awesome job, Thank You Hunter!!! | |
| 3/12/2024 | Nick was very quick with his response and resolved the issue very quickly. Thank you, Nick! | |
| 3/11/2024 | Sean was awesome through this entire experience. Can’t thank him enough for the amount of effort he put into this ticket. | |
| 3/11/2024 | Took care of issue and let me know what it was, emails in quarantine. Thank you | |
| 3/11/2024 | GREAT HELP!!! THE MAN!!!!! | |
| 3/11/2024 | Bill got right on it and resolved the main issues quickly. Thanks! | |
| 3/11/2024 | TY Tim | |
| 3/7/2024 | I was very happy with the clearcom technical assistance: very professional, friendly and knowledgeable. | |
| 3/7/2024 | Again, quick and easy with Clearcom’s Team. | |
| 3/7/2024 | Thank you for the quick response, Nick! It’s working great!! | |
| 3/7/2024 | Great attitude too! | |
| 3/7/2024 | The IT member was excellent and very professional. | |
| 3/7/2024 | Took care of what needed to be done. Thank you | |
| 3/7/2024 | Kind and patient | |
| 3/7/2024 | Excellent support – Thanks! | |
| 3/6/2024 | Knowledge and experienced; effective communication skills; efficient problem solving skills. | |
| 3/6/2024 | GREAT JOB HUNTER! THANK YOU! | |
| 3/6/2024 | Hunter did an outstanding job! | |
| 3/5/2024 | Thank You Randon! 🙂 | |
| 3/5/2024 | You guys rock! Thank you! | |
| 3/5/2024 | Tim gave me great customer service and support. | |
| 3/5/2024 | Thanks for the efforts as always | |
| 3/5/2024 | Quick and professional service and repair – thank you | |
| 3/5/2024 | THANKYOU TIM GOOD JOB | |
| 3/5/2024 | So friendly, so helpful. Very goodd. | |
| 3/4/2024 | You stuck at it until it was determine that the data (usb) cable was defective. Thank you for not just giving the Multi-Function unit the heave ho. | |
| 3/4/2024 | Paul was a great help. Thanks again. | |
| 3/4/2024 | Awesome and FAST Help | |
| 3/4/2024 | I have dealt with a couple of ClearCom employees over the last week and have had awesome service from every one of them. All were friendly and very knowledgeable. | |
| 3/4/2024 | Kyle just called to follow up and confirm completion of request. Resolution was sooner than expected. | |
| 3/1/2024 | Helped fast and efficiently | |
| 2/29/2024 | Hunter is great! | |
| 2/29/2024 | Thank You Kyle! 🙂 | |
| 2/29/2024 | Daniel emailed me right away that the email I sent was spam. It was a $50 gift card so I wanted to be sure! I appreciated the speedy follow up phone mail message to confirm the result. Thanks ! | |
| 2/28/2024 | Great response time very knowledgeable about how to fix the problem. Very polite and explain it so I understood. | |
| 2/28/2024 | you got it all right! | |
| 2/27/2024 | Kyle got the issue resolved in minutes. Everything is now working great and made this issue a blimp in existence. I appreciate his quick response time and his ability to resolve this matter. Thank You! | |
| 2/27/2024 | Found the problem quickly and make the proper fix. All Good – Thank you for your help and professionalism. | |
| 2/27/2024 | Very helpful. | |
| 2/27/2024 | Thank you !! 🙂 | |
| 2/27/2024 | Thank You! | |
| 2/26/2024 | Thank you Kyle! | |
| 2/26/2024 | Thanks for your help. He hooked up a printer while he was logged in. | |
| 2/26/2024 | This was a difficult task and I’m beyond happy to have it resolved. | |
| 2/26/2024 | Thank you Tim! 🙂 | |
| 2/23/2024 | Hunter worked around my schedule and was able to get my Office issues resolved in a timely manner. | |
| 2/23/2024 | Awesome Help Thank you for your help and professionalism. | |
| 2/23/2024 | Nick was patient, kind and efficiently resolved my issues! Also, Nick was flexible and rescheduled this to best accommodate my schedule! Thank you Nick!! | |
| 2/22/2024 | Mike got it DONE! I needed a protected folder for sensitive documents and Mike created it and locked it down. Just what we needed. | |
| 2/21/2024 | Thank you for helping us out so quickly. | |
| 2/21/2024 | Michael was absolutely amazing and very helpful. To be honest Alex, Jenn and all helpers are fantastic. Top notch and reliable. Best corporate partner our business has. Very grateful | |
| 2/20/2024 | Great service and walk through of the changes / access requested. Thank you Tim. | |
| 2/20/2024 | Always a pleasure to work with the ClearCom team! | |
| 2/20/2024 | Thank You | |
| 2/20/2024 | ClearCom is by far, the best IT company I have worked with over my 13 year law enforcement career. I recommend ClearCom to any department that is looking for a dependable IT company. | |
| 2/19/2024 | Amazing work and helped me go into the weekend with confidence that the issue was resolved. | |
| 2/19/2024 | Always such a quick response. Thanks for taking care of our issue so fast- We appreciate it! | |
| 2/17/2024 | Awesome services | |
| 2/16/2024 | Awesome Help – Always very professional and very helpful – Thank you | |
| 2/16/2024 | Thank You Paul! 🙂 | |
| 2/16/2024 | Thanks Nick. Always helpful and got me back up and running quickly. Resolved my issue!! | |
| 2/16/2024 | Excellent turnaround time and knowledge | |
| 2/15/2024 | All the above. Thanks | |
| 2/15/2024 | a pleasure to work with | |
| 2/15/2024 | Perfect! | |
| 2/15/2024 | Thank You | |
| 2/15/2024 | Paul is amazing as always! | |
| 2/15/2024 | Excellent support and knowledge base. Taught me exactly what I needed to know. | |
| 2/14/2024 | Thanks Tim ! | |
| 2/14/2024 | Always great support from Clear Com | |
| 2/14/2024 | Thanks Guys! Great Job As Always!! | |
| 2/14/2024 | Thanks Nick! | |
| 2/14/2024 | Great work again! | |
| 2/14/2024 | Thank you for correcting so quickly!!! | |
| 2/13/2024 | Excellent response and resolution. Thank you so much. | |
| 2/13/2024 | Thanks Nick | |
| 2/13/2024 | Mike was a complete rock star!!! He fixed what has been being worked on for weeks!! Thanks Mike!! | |
| 2/12/2024 | Thank you for the follow-through, Kyle! | |
| 2/12/2024 | Incredible service, Kyle is always a pleasure to work with! | |
| 2/12/2024 | Thank you Kyle… very responsive and helpful. Great Customer Service. | |
| 2/9/2024 | There was nothing needing done, but the offer of potential aid is appreciated. | |
| 2/9/2024 | Thanks, Ben, for getting the printer added to my laptop so quickly! | |
| 2/9/2024 | Thank You! 🙂 | |
| 2/8/2024 | ALWAYS BEEN TAKEN CARE OF IMMEDIATELY | |
| 2/8/2024 | Thanks for releasing the email. | |
| 2/7/2024 | thank you, Clear Com Team, 🙂 | |
| 2/7/2024 | Extremely helpful and knowledgeable. Went way above and beyond. | |
| 2/7/2024 | You guys are awesome Thank you for your help and professionalism |
|
| 2/7/2024 | Thank You Kyle! | |
| 2/6/2024 | thank you Dan! | |
| 2/6/2024 | He did a really good job at getting me setup in my email password when our previous IT couldn’t help me whatsoever. | |
| 2/6/2024 | Awesome as always! Thanks Randon | |
| 2/6/2024 | Awesome!!! | |
| 2/5/2024 | Thank You | |
| 2/5/2024 | Hi Hunter, Thank you so much for taking care of this. Our clinician was unable to log into her account which delayed her from giving patient care. You made it happen and took care of this issue right away. Thank you! | |
| 2/5/2024 | Thank you Randon. | |
| 2/2/2024 | Thank you | |
| 2/2/2024 | Requested assistance in creating a platform to better manage the use of our branch’s service vehicle & the shared calendar was created & published very fast and the follow up was very helpful. | |
| 2/1/2024 | Great job once again! | |
| 2/1/2024 | Happy Joy | |
| 2/1/2024 | Excellent support, thanks for the help Tim! | |
| 2/1/2024 | Thank you for the help!!! | |
| 2/1/2024 | Thank you!! | |
| 2/1/2024 | Thank you both for you taking care of this issue! | |
| 1/31/2024 | Thanks Guys! Great Job As Usual!! 🙂 | |
| 1/31/2024 | Always helpful and pleasure to work with Alex & Hunter. Tks!! | |
| 1/30/2024 | Excellent job, thanks! | |
| 1/30/2024 | Thanks for your immediate attention, Alex. | |
| 1/30/2024 | Thanks, Paul | |
| 1/28/2024 | All took care of issue. Thank you!! Appreciate it!! | |
| 1/26/2024 | Great Job Paul! You guys are the BEST!! | |
| 1/26/2024 | Both Paul and Sean were great. Paul answered my calls and got back to me with timely responses. Sean came into my home was very respectful and knowledgeable. He was able to fix the issue in the field. Thank you both. | |
| 1/26/2024 | Thank you, Sean! Thanks for sticking with it! Crazy problem has been resolved! Thanks again Sean- | |
| 1/26/2024 | Thanks, Mike. The issue has been resolved, and all printers are now working correctly. | |
| 1/26/2024 | Two great guys to work with!! Thank You | |
| 1/25/2024 | Great to work with. New exactly how to fix my issues. Went above and beyond. | |
| 1/25/2024 | Kyle diagnosed the problem corrected. | |
| 1/25/2024 | Thanks! | |
| 1/25/2024 | Thank you Paul! | |
| 1/25/2024 | Thank you | |
| 1/25/2024 | Thanks for the support! | |
| 1/24/2024 | Prompt attention to the concerning (phishing) emails. Thank you! | |
| 1/24/2024 | Thank You Clear Com Team! | |
| 1/24/2024 | Paul was ultra super, too! | |
| 1/24/2024 | Thank You Sean! | |
| 1/23/2024 | tricky problem, but it was worked on until complete. | |
| 1/23/2024 | Nick is awesome! | |
| 1/22/2024 | Thank you for quick response time!! | |
| 1/22/2024 | Great Job Guys! Thank you soo much | |
| 1/20/2024 | Great service! | |
| 1/19/2024 | Paul was Awesome, helpful, knowledgeable, and solved my problem fast, and Professionally | |
| 1/18/2024 | Excellent communication and prompt service. Thank you! | |
| 1/18/2024 | Mike was great! | |
| 1/17/2024 | thank you! | |
| 1/17/2024 | EXCELLENT SERVICE!! TY | |
| 1/17/2024 | Was AWESOME!!!! | |
| 1/16/2024 | Thanks Guys! | |
| 1/14/2024 | problem solved. Thank you | |
| 1/12/2024 | Thank you Mike! | |
| 1/12/2024 | Nick and Randon were awesome thanks | |
| 1/11/2024 | Sean went above and beyond to be thorough and research my scanner issue today. | |
| 1/11/2024 | Great job, thanks, | |
| 1/10/2024 | Randon was able to deliver the phone to the jobsite. This helped alot | |
| 1/10/2024 | Sean was very helpful and solved my problem efficiently. He also answered my many tech questions as well. Thank you for getting me up & running again. | |
| 1/10/2024 | All good! Very responsive! | |
| 1/10/2024 | Tech that came out to site was awesome and resolved my issue very quickly. | |
| 1/9/2024 | thanks | |
| 1/9/2024 | you rock! tx! | |
| 1/9/2024 | Excellent/prompt service as always! 🙂 | |
| 1/9/2024 | Another great job, Thanks Mike | |
| 1/9/2024 | Always prompt and usually able to take care of any issue with one call. | |
| 1/8/2024 | Thanks for your perseverance, Nick! | |
| 1/8/2024 | Super patient. | |
| 1/5/2024 | Ty! awesome as always! | |
| 1/5/2024 | Excellent! | |
| 1/4/2024 | Thank You Hunter! 🙂 | |
| 1/4/2024 | thank you for getting me going | |
| 1/4/2024 | GREAT JOB NICK 🙂 | |
| 1/4/2024 | He addressed many issues on one call | |
| 1/3/2024 | excellent work, two issues one call – just about prefect | |
| 1/3/2024 | Thank you!!! | |
| 1/3/2024 | Took a few days to get the issue resolved, but Nick and Paul were very communicative, followed-up up with me several times, and ultimately fixed the issue. | |
| 1/2/2024 | very helpful and didn’t take long | |
| 12/29/2023 | Thanks! | |
| 12/29/2023 | Nicole and Dan acted quickly in helping me fix my mistake. | |
| 12/27/2023 | Got ’em all! | |
| 12/27/2023 | A+ in all catagories! Nice job Mike thanks. | |
| 12/27/2023 | The ClearComm team is extremely supportive and does a great job! | |
| 12/26/2023 | Thank you again! | |
| 12/26/2023 | Fast response and a fast resolution! | |
| 12/26/2023 | Thanks, Bill. | |
| 12/22/2023 | Great group of technicians! | |
| 12/22/2023 | Thank you Nick for the quick resolution | |
| 12/21/2023 | spoke directly with Kyle and solved the problem quickly!! | |
| 12/21/2023 | Thank you, Mike! | |
| 12/20/2023 | Thank you, Kyle! | |
| 12/19/2023 | very helpful and solved issue quickly | |
| 12/19/2023 | thanks again for the quick response | |
| 12/14/2023 | Fantastic, quick solution and friendly service! | |
| 12/14/2023 | Awesome service. Thank you Kyle | |
| 12/14/2023 | This review is on Randon for fixing my printer issue. Thank you for getting it straightened out! | |
| 12/13/2023 | Nick provided super quick results and went above and beyond to get files we were unable to access. | |
| 12/13/2023 | Thank you for your quick response & patience! | |
| 12/12/2023 | I am new and Paul helped me and I learned a little in the process. Thanks | |
| 12/12/2023 | thanks for the help. | |
| 12/11/2023 | Thank You Nick, You were awesome! | |
| 12/8/2023 | Thank you! | |
| 12/8/2023 | Great job! | |
| 12/7/2023 | Thank you for the quick response | |
| 12/7/2023 | Paul was excellent | |
| 12/7/2023 | he understood my concerns and got me closer to resolve thanks Mike | |
| 12/7/2023 | Paul was quick to update me on my potential phishing email. He was professional and nice to speak with. | |
| 12/7/2023 | Matt Rose was great He help me through issue in a timely manner and explained things as he did them. Thanks so much | |
| 12/7/2023 | All resolved, quickly 🙂 | |
| 12/6/2023 | Thank you for the information.. | |
| 12/5/2023 | Wonderful as always! | |
| 12/5/2023 | really simple fix, but did everything i asked for and offered to stick around even after | |
| 12/4/2023 | Ben did a great job resolving the issue, thank you! | |
| 12/4/2023 | Thank you Sean for making my first IT experience with a new company a great one. I really appreciate the assistance!! | |
| 12/4/2023 | i get emails like this a lot and blocking the sender is a real big help. thank you | |
| 11/29/2023 | Ben was very helpful. | |
| 11/29/2023 | Thank you Randon! | |
| 11/28/2023 | Paul was really helpful. He not only took care of the issue I was having, but it was simple enough that he showed me how to do it myself in the future. I appreciate that and his professionalism. | |
| 11/27/2023 | Trey was a great help! thank you | |
| 11/27/2023 | Thank you so much for your help. | |
| 11/27/2023 | Responsive as always. Thank you. | |
| 11/25/2023 | thanks for the rescue | |
| 11/22/2023 | Thank You Kyle | |
| 11/21/2023 | Thank you for a quick response but we determined the problem was the USB and therefore did not need further assistance but you did get back to us right away as usual. We feel good knowing your there for assistance when needed. | |
| 11/20/2023 | Thank you | |
| 11/17/2023 | Paul has consistently gone above and beyond to solve some difficult issues. He is always timely and an absolute pleasure to work with. | |
| 11/17/2023 | Thank You Paul! 🙂 | |
| 11/17/2023 | Prompt and professional as usual. Thank you!! | |
| 11/16/2023 | Thank you, Nicole! | |
| 11/16/2023 | Paul was great and professional! | |
| 11/15/2023 | Easy peasy! | |
| 11/15/2023 | I appreciate your timely responsiveness. You can’t fix everything! | |
| 11/15/2023 | All three were great – Thank you!!!! | |
| 11/15/2023 | Fast and helpful thanks | |
| 11/14/2023 | Very helpful and patient | |
| 11/14/2023 | thank you for the prompt response to my problem! | |
| 11/14/2023 | Good job! Thanks for getting this done. | |
| 11/14/2023 | We appreciate all the work and follow thorough on this request – thank you!! | |
| 11/13/2023 | MIKE IS ALWAYS PROFESSIONAL AND RESOLVES MY ISSUES, HE IS GREAT TO WORK WITH. | |
| 11/10/2023 | Thank you | |
| 11/10/2023 | Good Job All! | |
| 11/9/2023 | Sean was awesome!! Super helpful and pleasant. I know I say this about everyone at Clearcom, but it’s true!!! | |
| 11/9/2023 | Great job | |
| 11/9/2023 | Thank You Paul! | |
| 11/9/2023 | Thank You Paul! 🙂 Great Job! | |
| 11/9/2023 | Thank you, Mike! | |
| 11/8/2023 | Ben encountered an unfamiliar problem, yet took appropriate steps to identify the root cause and remedy. The total time of my work disruption was minimal. | |
| 11/8/2023 | Everything. I appreciate his expertise! | |
| 11/8/2023 | Alex is new to our account but he (like the others before him) has been outstanding. Helping us coordinate our office move, helping me out with my laptop, and our front office staff is always raving about the service…so lucky to have ClearCom as a business partner and Alex is another great team member! Lastly, couldn’t hit submit without a thank you for Jenn as well…always a big help. | |
| 11/7/2023 | Thank you, Randon! | |
| 11/7/2023 | Mike fixed my problems. I really appreciated it. | |
| 11/7/2023 | Both Paul& Kyle always help in a quick manner. Appreciate their service outlook | |
| 11/7/2023 | Awesome!! Thank you! | |
| 11/6/2023 | Alex did a great job diagnosing the problem with our system and got my office back and running quickly. Thanks again for great work Clearcom! | |
| 11/6/2023 | Thanks Kyle! | |
| 11/3/2023 | Thank you! | |
| 11/1/2023 | Alex was professional, friendly and helpful. Thank you Alex, you solved my problem and made my day! Thank you soooo much. | |
| 10/31/2023 | Randon was amazing and super helpful. Kyle and bill are always a pleasure on the phone as well! | |
| 10/31/2023 | Quick to answer. | |
| 10/27/2023 | Awesome as usual. Thanks, Sean. | |
| 10/27/2023 | Thanks for your help | |
| 10/26/2023 | Problem solved in a flash!! | |
| 10/26/2023 | I missed Randons call however, Sean was very helpful. I am happy to have more space and can work efficiently now. Thank you so much!! | |
| 10/26/2023 | Sean took care of my request and answered all my questions. | |
| 10/24/2023 | Ben did a fantastic job at getting my computer back up and running. I could not be more satisfied with the service I was given.- Thanks Ben | |
| 10/24/2023 | Thanks, Alex | |
| 10/24/2023 | Awesome job… fix my issue in one phone call!!! Took less than 5 minutes | |
| 10/24/2023 | You answered the phone immediately and Bill took care of my issue and you don’t know how wonderful I feel knowing that when something goes wrong your there to take care of us!!! | |
| 10/23/2023 | Nick quickly diagnosed the issue and resolved it. Thank you so much! | |
| 10/20/2023 | Paul and Randon kept me up-to-date with respect to the progress in gaining approval for my new computer and all follow up. | |
| 10/20/2023 | As usual, Randon was friendly, helpful and knowledgeable. | |
| 10/20/2023 | Kyle is awesome! My go to. Thank you Kyle! | |
| 10/19/2023 | Helpful as usual! | |
| 10/19/2023 | Thank you. | |
| 10/18/2023 | got the problems fixed. | |
| 10/18/2023 | Thank you | |
| 10/17/2023 | Thank You! | |
| 10/17/2023 | Thanks, Kyle! | |
| 10/17/2023 | Awesome, thanks | |
| 10/17/2023 | Very prompt. Called me within 3 minutes of me contacting them. | |
| 10/17/2023 | Great service! A representative came to the office to introduce himself and helped us resolve the issue right there. | |
| 10/13/2023 | Nick always does a great job for us! | |
| 10/11/2023 | Thank you, Mike! | |
| 10/11/2023 | thanks | |
| 10/11/2023 | Thank you1 | |
| 10/11/2023 | Great Customer service | |
| 10/10/2023 | Fast and efficient! | |
| 10/10/2023 | Clearcom has always been very responsive to all my computer needs… whether is be something extremely complex or as simple as trying to figure out which link to use to fill out the survey 🙂 Thanks Nick!! | |
| 10/9/2023 | Thanks so much for jumping on this at the end of the day! | |
| 10/9/2023 | Problem solved – thank you for efficient help | |
| 10/6/2023 | Nick was great. He figured out the issue very quickly and fixed it fast. | |
| 10/5/2023 | All good! Thanks again Randon! | |
| 10/5/2023 | Awesome | |
| 10/5/2023 | Mike was friendly and quick to resolve my login issue. | |
| 10/5/2023 | Man it didn’t take Nick 5 mins to fix my issue. Killed it. Thanks NICK! | |
| 10/5/2023 | All the above ! Thanks | |
| 10/4/2023 | Great folks to work with. Thanks, | |
| 10/4/2023 | Thanks, Ben! | |
| 10/4/2023 | As always you do an awesome job! | |
| 10/3/2023 | Thanks, Paul, for your super quick to the point, response. Awesome, thank you! | |
| 10/3/2023 | Awesome!!! | |
| 10/3/2023 | You rock! | |
| 10/3/2023 | Very responsive – Thanks! | |
| 10/3/2023 | Thanks for the lightning-fast fix of my NetExtender issue today! | |
| 10/2/2023 | ALL GREAT APPRECIATE YOUR HELP AND EXPERTISE | |
| 10/2/2023 | Performance was excellent. Thank you! | |
| 9/29/2023 | Thank you!!!!! | |
| 9/29/2023 | He was very helpful and my problem was solved in a short time and very efficiently. I thank him very much, he was wonderful | |
| 9/29/2023 | Awesome!! | |
| 9/29/2023 | Thank you Nick! I am on a pretty tight deadline and was concerned to sign on this morning and not be able to connect to the server. Nick answered my call promptly and helped solve the solution. | |
| 9/29/2023 | Every single experience I have had during my time working with ClearComm has been nothing but OUTSTANDING. From the customer service personal to the techs that do the work, everyone is being great. Not only have they always had an answer to my issues, but they have also been great in explaining why this happened and even how to avoid it in the future. I thank Clear Comm for all the support and look forward to working with them in regard to any IT issue i may see in the future. | |
| 9/29/2023 | I’m very happy with the high quality of service provided. | |
| 9/29/2023 | YOU GUYS ARE GREAT! | |
| 9/29/2023 | The problem was resolved wonderfully, efficiently and quickly | |
| 9/28/2023 | I wasn’t even at my desk when this was addressed. He called me and with my permission remotely controlled my computer and was able to fix my issue | |
| 9/28/2023 | Sean-YOU sir are a life saver! I can’t tell you how much I appreciate your help and resolving the issue and recovering all my docs and moving them to the correct Onedrive. I will make sure to save everything there. Again, THANK YOU! | |
| 9/28/2023 | Thank you, Kyle! | |
| 9/27/2023 | Fixed my issue quickly and easily. Thank you! | |
| 9/27/2023 | Bill was outstanding, as was the gal who answered my incoming call. I apologize but I do not remember her name. We are so pleased with the level of support that you all provide us every time we call. Thank you so much. | |
| 9/27/2023 | Nick coordinated with his on-site colleague to determine what the issue was. Nick promised to call back when he was given the “all clear” and he did. | |
| 9/26/2023 | We continue to appreciate the outstanding support provided by the ClearCom team – thank you!!! | |
| 9/26/2023 | Super fast, respectful of my time. Above and beyond service. | |
| 9/26/2023 | Sean responded to my request and resolved it quickly. Thanks! | |
| 9/26/2023 | I really appreciate his willingness and thoroughness to resolve my technical issues. | |
| 9/26/2023 | Knew what the issue was and was able to fix it without any down time! | |
| 9/26/2023 | Jumped right on it. Appreciate that… super busy day. Thanks. | |
| 9/25/2023 | Sean was AWESOME! | |
| 9/25/2023 | Very friendly, professional and helpful. | |
| 9/22/2023 | The app just needed to be reinstalled. This took less than 5 minutes and did not affect my productivity. I was very happy with the service today | |
| 9/21/2023 | Always gets back to you right away and solves the problem. | |
| 9/21/2023 | thanks for always being there when technology is not . | |
| 9/21/2023 | always solve issues | |
| 9/21/2023 | Always great service. Friendly, fast and knowledgeable. | |
| 9/21/2023 | Great customer service!! Communication with employees is easy to follow since they don’t use tech terms. | |
| 9/21/2023 | GOOD SUPPORT SERVICE | |
| 9/21/2023 | Very helpful and fast. | |
| 9/21/2023 | always impressed by the service!! | |
| 9/21/2023 | EXCELLENT JOB | |
| 9/20/2023 | Resolution is always so prompt | |
| 9/20/2023 | Thank you | |
| 9/20/2023 | Sean was outstanding. Very helpful and knowledgeable. Thank you soooo much Sean! | |
| 9/20/2023 | Great working you both, and Randon too. Couldn’t ask for anything better. Easy and pleasurable to work with ClearCom, great expertise and efficiency, not just for me but that’s been the experience of my whole firm as well. So glad we turned to you! | |
| 9/20/2023 | many thanks for the prompt assistance. | |
| 9/20/2023 | Hi Paul, Thank you and everyone at ClearCom It for upgrading my HD and doing is with a fast one day turnaround. You saved me 4 hours of driving. Much appreciated. You are the best. | |
| 9/19/2023 | spam, quick resolution | |
| 9/19/2023 | Quickly resolved the problem with no fuss. | |
| 9/19/2023 | Once again. A very good job. | |
| 9/19/2023 | Once again. Very professional Thank you | |
| 9/18/2023 | Both Randon and Kyle did an outstanding job on getting my new computer up and running for me in no time at all!!! Thank you! | |
| 9/18/2023 | Great Job! Thank You Nick! 🙂 | |
| 9/15/2023 | Ian was great. The quick reply was very helpful. Keep up the excellent service! | |
| 9/15/2023 | Kyle had the issue fixed before I arrived at work this morning. He was awesome! 🙂 Thanks again! | |
| 9/14/2023 | Mike is as awesome as always. Thanks Mike! | |
| 9/14/2023 | Thank you for the fast turnaround time Nick!!! | |
| 9/13/2023 | thanks as always for propmpt action on my request! | |
| 9/13/2023 | Very well done. Not use to someone calling that early in the morning. Sorry if I sounded harsh. Keep up the good work. | |
| 9/11/2023 | Mike does an amazing job and is a great member of the team. | |
| 9/7/2023 | The guys kilt it. Great job, much appreciated! | |
| 9/6/2023 | Great job! Thank You. | |
| 9/6/2023 | Thank you so much Mike for handling my concern so quickly and for putting my mind at ease! | |
| 9/5/2023 | Awesome Team! Love working with these guys! | |
| 9/5/2023 | Randon came to our location. Set up a new dock station. Everything is running great!! | |
| 9/1/2023 | Very helpful, thank you!!! | |
| 8/31/2023 | Above & beyond!! He is very happy and can see so much better – thank you, Paul! | |
| 8/31/2023 | Thank you very much! | |
| 8/30/2023 | Many thanks for all your help | |
| 8/28/2023 | Awesome assistance. Assisted with my mobile phone/email not syncing, adding the Adobe editor, the Sonic Wall access and the Share Z drive access. Professional communication with knowledge. It was quick and followed up when necessary from the team. Great work! | |
| 8/28/2023 | thanks for your monday morning save … | |
| 8/21/2023 | Thank you for the quick response. | |
| 8/16/2023 | The service was Fantastic! I believe his name was Kyle, he was quick to help and resolve the problem very promptly! Very happy with the service provided. Thank You | |
| 8/14/2023 | Thank You Guys! | |
| 8/11/2023 | did a perfect job | |
| 8/11/2023 | set up new printer saved me the trouble | |
| 8/10/2023 | Thank you! | |
| 8/10/2023 | EVERYONE has been wonderful. I love the format used. Everyone seem so educated in what they are doing – no guesswork. We definitely know we have made the right choice to move over to ClearcomIT!!!!! Thank you!!! | |
| 8/10/2023 | Very fast response for a simple fix. Friendly on the phone | |
| 8/9/2023 | Thanks Kyle! | |
| 8/8/2023 | Great Job !!!! | |
| 8/4/2023 | Wonderful to work with! That’s Kyle!! | |
| 8/2/2023 | Alex was outstanding in solving my problem in short order! Thank you Alex!! | |
| 7/31/2023 | It was an awesome experience. Got me hooked up with my printer and we had a few laughs along the way. What could be better? | |
| 7/31/2023 | Thank you! I know I can always count on your team to get it right for us!! | |
| 7/28/2023 | Mike is great to work with | |
| 7/28/2023 | Mike was great. He had one problem taken care of before he even called me. And he was very quick efficient to get to the bottom of another problem I had. | |
| 7/26/2023 | The team has been so helpful in getting our server room reorganized and the old tech removed. I really appreciate Randon and Ben coming out to help with this! | |
| 7/25/2023 | I appreciate Mike E’s inclusive language of using gender neutral terms when speaking to me and for being a great team player. I appreciate it when Mike gets my tickets because we work really well together knocking out projects. | |
| 7/25/2023 | Amazing job as always!! | |
| 7/24/2023 | Thank You! | |
| 7/24/2023 | Thanks Nick! Very speedy | |
| 7/21/2023 | I have been impressed by the knowledge and helpfulness of Randon | |
| 7/21/2023 | Once again, Sean Campbell knocked it out of the park!!! | |
| 7/20/2023 | Thanks for getting this pushed out, Chase! | |
| 7/19/2023 | Nick arrived and replaced my laptop screen. Everything is now great with the laptop!! | |
| 7/19/2023 | Thanks for your help guys! | |
| 7/18/2023 | I’ve worked with Randon several times now and I can’t tell you enough how good he is at resolving the issues we’ve had – promptly, the first time around and completely. I know you have a lot of good people but Randon is one of your top ones!! | |
| 7/17/2023 | I appreciate the fast response and resolution time. I honestly don’t have time to worry if the message is real or a one that is considered phishing. Thank you for your help with this! | |
| 7/14/2023 | good work. No, great work!!! | |
| 7/13/2023 | I can’t say enough about how helpful these two were in fixing the issues we were having with our phone system. They kept me promptly informed of everything happening every step of the way. Thank you so much to the both of you!! | |
| 7/11/2023 | So greatful for the extra time he took to ensure eveything was working correctly for me! He was amazing and very nice. | |
| 7/11/2023 | He knew exactly what my issue was and got me up and running in no time! | |
| 7/5/2023 | Great Job! Thanks Guys! | |
| 7/5/2023 | He was great fast, efficient, explained everything and reminded to contact my local IT department. | |
| 6/30/2023 | I really appreciated his help! | |
| 6/30/2023 | Thanks for helping reset my password and verifying I had MFA setup correctly. | |
| 6/30/2023 | Nick took care of all my needs in amazing quick order. Great to work with your team | |
| 6/28/2023 | Michael and the techs I worked with last week were very helpful with getting our scanner to work. I appreciate it! | |
| 6/23/2023 | When I need help I know I can depend on your team | |
| 6/23/2023 | Thank You! | |
| 6/20/2023 | The service was very professional and good. | |
| 6/20/2023 | Thank you!! | |
| 6/16/2023 | Thank You! | |
| 6/15/2023 | Mike did a great job. Quick response due to my time-sensitive need. Went above and beyond to find a great solution not just for me, but for our company. Thanks Mike! | |
| 6/12/2023 | Thanks Guys! Great Job as usual! 🙂 | |
| 6/8/2023 | Thanks Guys! Hopefully this will be the last of issues for a while! | |
| 6/8/2023 | Thanks Kyle! 🙂 | |
| 6/8/2023 | 10 out of 10 | |
| 6/7/2023 | Thank You for your help | |
| 6/6/2023 | Thanks Guys! Great Job! | |
| 6/6/2023 | Thanks Nick! | |
| 6/5/2023 | great response time and resolved issue as always | |
| 6/5/2023 | Kyle Bergeson Was fantastic. He took the time to get several issues fix . Much Thanks | |
| 6/2/2023 | They were awesome! | |
| 6/1/2023 | Resolved quickly and effectively. Thank you! | |
| 6/1/2023 | quick expert help rendered. Could not ask for better. | |
| 5/31/2023 | Thank you Michael! | |
| 5/30/2023 | Thanks Bill! 🙂 | |
| 5/30/2023 | Good Job. Thanks! | |
| 5/30/2023 | Everything done in very timely manner | |
| 5/26/2023 | 2nd floater laptop successfully migrated! | |
| 5/26/2023 | floating laptop successfully migrated!! Thanks | |
| 5/25/2023 | Great team player and very knowledgeable. Definitely appreciate putting our minds together to resolve the printer issues we’ve been having. | |
| 5/25/2023 | Thank You! 🙂 | |
| 5/24/2023 | Randon and Randy worked. Hard to complete thier tasks. Thanks to both of them and the rest of the Clearcom team | |
| 5/24/2023 | Great job. Thanks Nick!! | |
| 5/23/2023 | Thank you…another great job!!! | |
| 5/23/2023 | Mike P Rocks!!! | |
| 5/23/2023 | Did a great job. Very helpful and quick response time. | |
| 5/19/2023 | Mike was very knowledgeable, courteous and efficient. | |
| 5/19/2023 | I love that the picture show up on this survey so we can identify with them! Sean was very pleasant. | |
| 5/18/2023 | I wish other businesses provided the quick response and high-quality customer service that ClearCom and all your staff consistently provide.. | |
| 5/18/2023 | Kind, approachable, patient, and always take the time to answer questions and explain it all. well done. | |
| 5/18/2023 | Thanks For Your Help Ryan! | |
| 5/18/2023 | This was my second experience using clearcom IT. It was a very positive experience ce. Everything was handled in a friendly, professional, and timely manner | |
| 5/17/2023 | Thank you Ryan! | |
| 5/17/2023 | GREAT JOB!! | |
| 5/17/2023 | Mike worked tirelessly on this. A giant thanks!! | |
| 5/16/2023 | quick and easy. | |
| 5/16/2023 | Thank you! | |
| 5/15/2023 | Always great service! Thank you. | |
| 5/15/2023 | Thanks for the swift and efficient response 🙂 | |
| 5/12/2023 | This was my first time working with a clearcom representative. It was a completely positive experience. The problem was diagnosed and fixed very quickly. Alex was friendly and a pleasure to work with. | |
| 5/12/2023 | Randon is great and so friendly! | |
| 5/11/2023 | Thanks for helping me right away. It was so much appreciated. | |
| 5/8/2023 | Very quick and professional fixed issue within 20 minutes thank you. | |
| 5/5/2023 | Very patient, much appreciated. WFH always seems to have its challenges 🙂 | |
| 5/5/2023 | problem solved immediately | |
| 5/5/2023 | Nick confirmed that I had the latest version of MS Teams. This is required for next Tuesdays (May 9) MS Teams training. | |
| 5/4/2023 | Sean was super helpful and reached out swiftly. I appreciated working with him, and he was extremely kind. Thanks Sean! | |
| 5/3/2023 | Mike – Jeff thanks you for your assistance for the Conference Room A setup! | |
| 5/3/2023 | good man great help | |
| 5/1/2023 | Even with power running out, he was able to get me set for when I could recharge. Worked just as stated. | |
| 4/28/2023 | Clearcom (IT) is the best!!!! | |
| 4/28/2023 | Everyone was awesome, thank you!! | |
| 4/26/2023 | Thank you so much, Nick! | |
| 4/26/2023 | Sean was great and very patient! | |
| 4/25/2023 | Sean assisted me in finding a new program to fit my needs. | |
| 4/20/2023 | Sean was great & friendly. He was able to get me an answer to my problem quickly. | |
| 4/20/2023 | Both reps were incredibly helpful, and helped decide on a real long term solution rather than just apply a band-aid to the current issue. | |
| 4/20/2023 | My ongoing ticket originated with Bill whom dedicated time & effort into resolving a never ending issue which finished up with Mike today. I was very pleased with both their determination & the care given to fixing this issue. Even going above & beyond by working with our billing software team. All is working great now..Thank you guys! | |
| 4/19/2023 | Our ongoing problem here at Spear. Nick was great. Immediately got me on Network, into Outlook and Yardi. Thank you!!! | |
| 4/19/2023 | I appreciate your patience with all of my questions! Thank you, Justin! | |
| 4/18/2023 | Nick responded immediately to my emergency and was very knowledgeable and patient. He knew exactly who to contact for support and resolved the problem expertly. | |
| 4/13/2023 | Awesome and fast response. Didn’t get the mobile device policy but i assume i can get that from someone at Designa. | |
| 4/13/2023 | Awesome job! | |
| 4/13/2023 | Nick has done a wonderful job in assisting me with all my inquires regarding my laptop. He has been patience, thoroughly explain the process and went above and beyond with resetting items on my computer due to a memory issue I had with my old laptop. Thank you Nick! 🙂 | |
| 4/12/2023 | Usual great response and outcome – Thank you!! | |
| 4/12/2023 | Thank you, Mike! I appreciate your follow-up and quick response!! | |
| 4/5/2023 | Great tech support and service! | |
| 4/4/2023 | Problem solved very quickly as usual! | |
| 3/29/2023 | Mike is always very helpful! | |
| 3/28/2023 | Important issue to get our billings out to customers, Matt was very helpful. | |
| 3/29/2023 | Ben Carlson was fantastic, improved my computer’s speed and workability – even though it is older than Noah. | |
| 3/23/2023 | Mike called at the exact appointed time. This was GREATLY appreciated. The issue was solved immediately. Thank you very much!!! |
|
| 3/22/2023 | Thanks Mike! You guys are the best! 🙂 | |
| 3/22/2023 | Mike P is always very helpful! | |
| 3/21/2023 | Need to enter a new ticket. He helped me load Okta app on my phone which is what I asked for, but now don’t know how to get it to deliver the code even when I need to authenticate on my phone. | |
| 3/20/2023 | Very quick to respond always solves problems. | |
| 3/15/2023 | Thanks Nick! You guys are the best! | |
| 3/15/2023 | Thank You soo much for the quick response & getting us back up and running. | |
| 3/15/2023 | Bill was a great help. | |
| 3/13/2023 | Troubleshoot the not scanning scanner and updates. Weird HP issues, but Randon got around them and all is working well. Thank you | |
| 3/6/2023 | Alexander was outstanding! He solved our Outlook problem in short order. Thank you Alex. | |
| 3/6/2023 | Alex was extremely helpful and resolved the problem very quickly. | |
| 3/6/2023 | Excellent Job! Way to go Team ClearCom. | |
| 3/3/2023 | As always – excellent help from our IT team! | |
| 3/1/2023 | Thanks Nick! You guys are the best! 🙂 | |
| 3/1/2023 | Mike came to our office and installed more memory in my computer. He was fast and a pleasure to speak with. | |
| 2/28/2023 | Randon was extremely polite, helpful and diligent in addressing my concerns. I appreciate how quick he was able to assist. I had not expected such great service and follow up! Kudos Randon. | |
| 2/24/2023 | Answered all my questions and more. Got it done! Thank you! | |
| 2/24/2023 | Very happy that a solution was finally found in order for me to have Microsoft Teams on the company server for me to access instead of off the server. Game changer. | |
| 2/22/2023 | Knowledgeable helpful and resolved the problem | |
| 2/22/2023 | This company is awesome! Yesterday, they called me within 10 minutes of my ticket being submitted! Thanks so much! | |
| 2/22/2023 | Polite and efficient. | |
| 2/18/2023 | THE TECH WAS OUTSTANDING | |
| 2/17/2023 | Thanks Guys! That was quick & painless! You’re The Best! 🙂 | |
| 2/16/2023 | Ben and Nick were so helpful in getting me up an running. My computer was slow and would freeze up and then my printer stopped working. With the work that I do it is impossible to meet deadlines! Ben and Nick you are both awesome!!!! I am so glad to have you as part of Tapestry team! | |
| 2/15/2023 | Everything is running smoothly – thank you! | |
| 2/13/2023 | I had to go to the Springfield office where Mike Pederson was there to assist me. He checked to make sure updates complete and ran diagnostics. Always does a great job! | |
| 2/13/2023 | I had multiple problems and all issues were fixed quickly and to my satisfaction Thank you. | |
| 2/10/2023 | Great job by the team!!!! | |
| 2/10/2023 | Nick is awesome! | |
| 2/9/2023 | Thanks Guys! Great Job As Always! Nice to meet you in person Randon! 🙂 | |
| 2/7/2023 | GREAT SERVICE, VERY PLEASANT- | |
| 2/6/2023 | As always, ClearCom IT Solutions makes (me) believe there IS a god. thank you! | |
| 2/2/2023 | The response and solution to the glitch taken care of promptly. Thank you! | |
| 1/31/2023 | Great help!!! Never left me hanging, always helping. | |
| 1/31/2023 | Alec (Alex) was great! | |
| 1/30/2023 | This was a great session. Everything was handled perfectly!!! Thank you | |
| 1/28/2023 | Ben did a great job! I needed to get a new laptop in the end but he took hours troubleshooting and it turns out that my Windows had become corrupt on my older laptop, but, i feel that he went above and beyond to try to fix the issue i was having 🙂 | |
| 1/27/2023 | very timely response and very nice to talk to | |
| 1/26/2023 | Thank You So Much Mike! Great Job! | |
| 1/25/2023 | Amazing in so many ways. | |
| 1/24/2023 | Thanks Guys! All seems to be working. So far, so good! | |
| 1/20/2023 | Great work as usual! | |
| 1/20/2023 | I felt not listened to when explaining this had been happening for months to just this one computer. My password was fixed on this computer but reality is the password works on every other device I have so it has to be an issue that is specific to this computer. I feel like this will continue to happen as it has since the summer. I would like a long term fix to be figured out.
ClearCom IT Response: The password is set to automatically expire after a set period of time. We’ve created a calender notification to contact the user prior to reset the password every time period. |
|
| 1/18/2023 | Thanks Guys! You’re the best!! | |
| 1/17/2023 | Problem resolved on it’s own but Randon was right on top of things with follow-up! | |
| 1/13/2023 | The experience was quick and painless. Corey was extremely helpful. | |
| 1/13/2023 | Response was quick. Understanding the problem was quick. Resolution was even faster! I really appreciate it | |
| 1/11/2023 | Very helpful and resolved issue. | |
| 1/10/2023 | Nick listened to our concern and resolved it immediately. All the techs at ClearCom IT are a class act. | |
| 1/5/2023 | Bill did a great job handling my issue. Set a time-line and over delivered by having it resolved faster than expected. Thanks Bill! | |
| 1/5/2023 | Thank you for the quick turnaround with the order and the installation – much appreciated! |