Unbiased customer responses over the past year from our ticket system.| 8/24/26 | Bill was very patient with all of my questions and was able to answer them quickly and accurately. His help was greatly appreciated. He was kind, patient, knowledgeable, and was instrumental in getting us back online and productive for the day! Thank you! | |
| 8/24/26 | Everything went great! Thanks.. | |
| 8/24/26 | Thanks for the assistance, I’ll remember that the next time it occurs! | |
| 8/24/26 | I just started computer (Monday morning) and opened [the program] without a problem. Thanks | |
| 8/22/26 | Very helpful, appreciate checking if new subscription was ok to do and explaining it to me. Thank you | |
| 8/21/26 | Thank you Randon!!! ( : | |
| 8/21/26 | Bill is the best | |
| 8/21/26 | Nick was fantastic….quickly and knowledgeably on top of the issue at hand, relieving me of the worries brought on by the hacking of my account. I’m so appreciative. | |
| 8/21/26 | He knew exactly what the problem was and fixed it very quickly. | |
| 8/20/26 | Kyle is amazing to deal with. All issues were resolved thank you. | |
| 8/20/26 | Great work | |
| 8/20/26 | [the program] was installed and works! thanks! | |
| 8/19/26 | Tim is always very helpful and knowledgeable! | |
| 8/18/26 | A very kind and professional expert. I appreciate his quality and efficient help! | |
| 8/18/26 | Thanks for your help 🙂 | |
| 8/18/26 | Michael has been super helpful with my laggy computer and acted very promptly to help me resolve the issue. Thank you!! | |
| 8/18/26 | Tim did a great job getting my scanner up and going. It’s a huge help as I was dead in the water without it. | |
| 8/17/26 | Super helpful – he took care of my issue and taught me a few things to help me out with future issues!!! THANK YOU!!!!! | |
| 8/14/26 | Thanks again, KP, for the swift help! I’ve swapped in another keyboard/mouse as promised, let me know if you need anything else from me. | |
| 8/14/26 | Tim was very helpful, he was able to troubleshoot and work through different possibilities to find the solution, and he had knowledge from previous experiences that assisted with getting me access to the email account. | |
| 8/14/26 | Once again Tim has successfully resolved an issue for me. Thanks, and keep up the great work! | |
| 8/14/26 | Nick was very helpful and patient. | |
| 8/14/26 | Nick was superrrrr! My computer is an old dinosaur, apparently. Nick did the best possible job he could and was dedicated at attempting to get a PIN login to work for me. Easy to work with and has a fun sense of humor. | |
| 8/13/26 | Thank You! All Set Now! | |
| 8/13/26 | Easy, quick and painless!! THANK YOUUUU! | |
| 8/12/26 | Thank you again for fixing the issue for me! =) | |
| 8/12/26 | Thank you for your help 🙂 | |
| 8/12/26 | Both Wonnica and Nick are very kind, accommodating, knowledgeable, and helpful. I appreciate all their help getting my computer set back up with [company] standards and printers after it was repaired! | |
| 8/12/26 | Thank you guys!!!! | |
| 8/12/26 | Quick and easy, thanks again for the help. | |
| 8/11/26 | Very thorough and patient helping me with complicated problem myself and my team were having across several computers and multiple users. We appreciate Randon and Johnny’s expertise and ability to understand our problem and correct it so timely. | |
| 8/10/26 | Mike is always very helpful…so happy that he is on your team!! | |
| 8/10/26 | Appreciate the quick turnaround! | |
| 8/10/26 | nick is always a great help. thanks nick | |
| 8/7/26 | Very quick! Appreciated the option for time to set this up. | |
| 8/7/26 | Luis responded to me super prompt, was quick & efficient. Thank you! | |
| 8/6/26 | Very knowledgeable and helpful. Thank you Mike! | |
| 8/6/26 | Everyone was great. Pleasure to work with | |
| 8/6/26 | Sean is truly a gentleman and a scholar, he is incredibly knowledgeable, and has an amazing can-do/customer service attitude. Great guy, should be the golden standard. | |
| 8/6/26 | Like magic in a flash everything goes back to normal. Just AMAZING!!!! Such good work. | |
| 8/6/26 | Nothing like sending an email to the wrong person! Tim was on it and reassured me that there was no record of the email to be found and my recall had worked. I wanted to ensure as I did not get an email back confirming the recall, as requested. I appreciate Tim’s prompt response time! | |
| 8/6/26 | Johnny did a great job fixing the problem. Response time was wonderful & appreciated. He put in a ticket for non-emergency review of why ‘Active Windows’ prompt is showing. This has been a long-standing existing issue on this computer. Thanks for the help! | |
| 8/5/26 | we went through it and Wonnica showed me what to do going forward to fix the problem. | |
| 8/5/26 | Kyle fixed a simple problem extremely fast and was on and off my computer in about 90 seconds. Excellent! | |
| 8/5/26 | Randon was very helpful and used everything at his disposal to resolve the issue I was having with Adobe and pop-ups. ClearCom is lucky to have him in the team. | |
| 8/5/26 | Thank you again for working with us on this installation. Your team did an outstanding job, and we truly appreciate the effort, professionalism, and attention to detail throughout the process. We knocked this one out of the park, and we couldn’t have done it without everyone’s hard work and dedication. Thanks again, guys! | |
| 8/4/26 | Bill is awesome. Thank you. | |
| 8/4/26 | Tim was so patient with me! Thank you so much for your help. | |
| 8/4/26 | 5 star service every time! | |
| 8/3/26 | Bill was timely and respectful of my time and availability – as are all ClearCom staff. He was also thorough to consider all the things to look at that might be causing the wifi to freeze | |
| 8/3/26 | Thanks again for the fast response, greatly appreciated! | |
| 8/3/26 | Excellent job, as always! Thanks! | |
| 8/3/26 | Accidentally deleted my in box, Kyle was great, desktop Outlook a-ok and online account as well. Thorough and quick response, thank you! | |
| 8/3/26 | Thank you for all your help!! | |
| 7/31/26 | Always a pleasure working with Randon! | |
| 7/31/26 | Bill was very helpful. Took care of the problem quickly and helped me put in a ticket for another issue I had and hadn’t been able to submit the ticket for yet. Super helpful and saved me time! Thanks! | |
| 7/31/26 | Tim was great, very helpful and diligent with his resolutions. Very kind, and respectful. Thank you Tim 🙂 | |
| 7/30/26 | Great! Thanks for the help! | |
| 7/30/26 | Johnny was great, he spent over a half hour with me resolving issues on 3 computers. | |
| 7/29/26 | Always there to help and always there to speak with to make sure we are ok. And also to check to see if something may have been resolved. | |
| 7/29/26 | Fixed my issue very fast! And they took high priority to my case. Thanks! | |
| 7/29/26 | great help! | |
| 7/29/26 | RANDON IS A LEGEND AT OUR STORE! | |
| 7/29/26 | Really smooth process got to the solution Quickly. | |
| 7/29/26 | Tim was awesome! We had some confusion on our end, but Tim was able to resolve it for us. Thank you Tim! | |
| 7/29/26 | Always great to see you. You do great work for us. Especially at this time when we have had such a tough time trying to recover what had been lost. | |
| 7/28/26 | Superfast response and resolution. | |
| 7/27/26 | Another employee cancelled the ticket otherwise I’m sure they would have everything right! | |
| 7/24/26 | Kyle, outstanding customer service once again. Thank you for your efforts. | |
| 7/24/26 | Once again Sean was very helpful and solved our issues, on short notice. Thank you Sean. You are the best of the best. | |
| 7/24/26 | Hunter was able to get my scanner back on line extremely quickly, he was extremely nice and helpful and patient! He figured out that the scanner must have crashed and gave me tips in case it happens again. Thank you Hunter! | |
| 7/22/26 | Hunter was very helpful and resolved my issue in no time at all. | |
| 7/22/26 | Very helpful. Stayed with me until the issue was fixed. | |
| 7/21/26 | Kyle is great – only improvement would be a faster response. If time for the call back was cut in half, that would have been great. But no complaints … ClearCom IT Response: We know how important response times are, and are always working to improve. Thank you for your feedback! | |
| 7/21/26 | Tim was great through the entire process! | |
| 7/21/26 | nice work! | |
| 7/21/26 | Thanks for checking back with me on the email issue. | |
| 7/17/26 | That was fast. Thank You! | |
| 7/17/26 | fixed so quickly! | |
| 7/16/26 | Great Solving | |
| 7/16/26 | Thank you so much for making this a priority- we appreciate that! | |
| 7/15/26 | Mike provided outstanding service. He was professional, knowledgeable, and explained everything clearly. He completed the work efficiently and made sure all questions were answered. I appreciate his attention to detail and commitment to excellent customer service. Highly recommended! | |
| 7/15/26 | When emails like this come in it is crucial to address it right away. Thanks to Nick’s quick and efficient response the office people we have that use zoom can be let aware and stop any issues that could arise from opening a bad link. | |
| 7/14/26 | Wonnica was extremely knowledgeable and has me up and running! THANK YOU! | |
| 7/14/26 | Very helpful, Thank | |
| 7/13/26 | John was so helpful!!!!! Got me back up and running!!! | |
| 7/10/26 | nice job good find and use of tools | |
| 7/9/26 | KP is the best!! | |
| 7/9/26 | Kyle was amazing her quickly helped me find and gain access to the zoom meeting link and assisted with making sure headphones were connected and working so that i am able to access a webinar! last webinar i was not able to hear anything . Thank you so very much Kyle!!! | |
| 7/9/26 | The BEST! | |
| 7/9/26 | Thank you very much for the help and information. | |
| 7/8/26 | Thanks for your quick response. 🙂 | |
| 7/8/26 | Thank you so much for the fast fix! | |
| 7/8/26 | Awesome, thank you! | |
| 7/8/26 | speedy fix to my problem | |
| 7/6/26 | Was very helpful in resolving my problem. The only issue I had with the service is that the original time we were supposed to connect was forgotten on your end and had to be rescheduled. It was a minor inconvenience, but still an inconvenience. ClearCom IT Response: We apologize for the scheduling inconvenience, and we’ve reviewed our processes to ensure this doesn’t happen again. Thank you for your feedback! | |
| 7/6/26 | Jay did a great job. I had requested help with my folders syncing. He was able to resolve that quickly, I then asked for additional help downloading an app which he helped me with on the spot. Thank you 🙂 | |
| 7/6/26 | Thank you for your help! | |
| 7/2/26 | 10/10! | |
| 7/2/26 | Both were great, Nick Helped me set up my computer quickly. Hunter was really patient and helped set up my old computer as a kios. Hunter did a great job communicating even when I wasn’t(sorry about that). Overall awesome job between them both! | |
| 7/2/26 | 3 minutes from submitting a ticket to a complete resolution! | |
| 7/1/26 | Thanks Jonathan. Always a great help. | |
| 7/1/26 | Sean is awesome | |
| 6/30/26 | easy to work with and understand | |
| 6/30/26 | Thanks so much – I appreciate how fast and helpful Tim was this morning. | |
| 6/30/26 | I was early and Jay was able to get the RAM switched out in less than 10 minutes. Couldn’t have gone more smoothly. | |
| 6/30/26 | Wonnica was able to not only solve the issue in record time but give me the steps to take in case it happens again! I thought for sure we would have to make a bank run today, but thanks to Wonnica’s help my remote scanner is now working and we can directly deposit our checks into our account to show for the year end! This is HUGE to our department right now! | |
| 6/29/26 | We appreciate the expeditious response! Thanks Jonathan & Ben! | |
| 6/29/26 | Thanks for your help, Nick. Working great now. | |
| 6/29/26 | Thanks Nick! Appreciate the prompt response today! | |
| 6/25/26 | Very helpful and got the job done in no time! Thank you. | |
| 6/25/26 | patience! | |
| 6/25/26 | You were great thanks !! | |
| 6/25/26 | Awesome Job Thanks !!!! | |
| 6/24/26 | Tim was awesome – patient with me and very knowledgeable. | |
| 6/24/26 | So helpful and sweet – thank you so much!! | |
| 6/23/26 | Randon was very helpful and got our issues resolved extremely fast. Thank you so much | |
| 6/23/26 | Kyle finally solved my phone link stuff!! | |
| 6/23/26 | Really nice job – was a lot of much appreciated trouble shooting! Thank you! | |
| 6/23/26 | You are a life saver!!!! | |
| 6/23/26 | As usual you are the best. Very lucky to have you as an IT team. | |
| 6/22/26 | I really appreciated Johnny providing some background on why the issue might have occurred. | |
| 6/19/26 | Wonderful person, very quick, very nice. | |
| 6/19/26 | Fast and great service! Thanks! | |
| 6/18/26 | Tim was able to help me with exactly what I needed and with a quick turnaround time! | |
| 6/18/26 | Excellent job by Tim getting me back to using a login PIN instead of the lengthy password, doubled with an authentication process to log-in to my PC each morning. Talk about your day starting out bad. For some reason my PC got “confused” and didn’t understand how to let me use my PIN. I reset the PIN, NG. Well, Tim came to the rescue and got me back on the fast track so I could concentrate on work, not log-in hurdles. Thanks Tim! | |
| 6/16/26 | Mike Fixed my issue in minutes. He is fabulous! | |
| 6/16/26 | Was very helpful and friendly | |
| 6/15/26 | You got right on it, thank you!! | |
| 6/12/26 | I happened to be at a school event for my child and Jay had me ready to go when I got back. Accepted my follow up call promptly to provide directions. | |
| 6/12/26 | both are awesome – thanks! | |
| 6/12/26 | glad everything is taken care of, thank you for the help! | |
| 6/11/26 | Excellent Response and resolution time! Thank you | |
| 6/11/26 | He’s the best! | |
| 6/11/26 | Easy to work with and was able to answer all my questions. Knowledgeable as he was able to assist in removing my old shortcuts, so that the files could be synced. | |
| 6/11/26 | QUICK AND EASY! | |
| 6/10/26 | You guys are great. So dedicated and never give up until the problem is solved. The best!!! AWESOME. | |
| 6/10/26 | Just great, straight to the solution, thanks Nick. | |
| 6/10/26 | Thank you for quick support | |
| 6/10/26 | Great support as always gentlemen! thank you! | |
| 6/9/26 | SEAN WAS GREAT HELPING ME OUT – VERY QUICK & EFFICIENT WITH HIS SERVICE | |
| 6/9/26 | Another amazing job from Jay. He has been out here a few times and I am still amazed at his knowledge and ability to troubleshoot a problem. Keep up the good work. | |
| 6/9/26 | Awesome – Thank you!! | |
| 6/8/26 | Great customer service. Pleasure to work with | |
| 6/8/26 | Resolved quickly – thank you | |
| 6/6/26 | Thanks for everything! | |
| 6/5/26 | Wonnica was great! | |
| 6/3/26 | You guys are awesome and always very helpful and patient. Thank you!! | |
| 6/2/26 | Thanks for your help and patience with this 👍 | |
| 6/2/26 | Randon was great and kept me posted through the process. | |
| 6/2/26 | Kyle did a great job addressing my issue and fixing with explanation! | |
| 6/2/26 | Thank you for your help Kyle!!! | |
| 6/2/26 | Good Job! Achived the goal with minimum effort amd time. | |
| 6/2/26 | Everything went great, thank you! | |
| 6/1/26 | Nick quietly resolved the issue at hand – Always appreciate the Accuracy! | |
| 6/1/26 | Jay is the man – thank you! | |
| 5/29/26 | As usual, Great Job Randon. Thank you! | |
| 5/29/26 | Thanks for the help! | |
| 5/29/26 | Thank you so much for all of your help! | |
| 5/29/26 | he did a great job quickly | |
| 5/28/26 | Nick was very helpful with my QB’s issue; he went above and beyond to contact Intuit and get my issue resolved. | |
| 5/28/26 | 10/10 | |
| 5/27/26 | Thanks for the great job and quick resolution! | |
| 5/27/26 | Alex did a great job trying to resolve this issue. Even though we ran into delays with holidays and issues with vendor contracts, Alex was very responsive and persistent to ultimately come to a resolution. | |
| 5/27/26 | Thank you for responding so quickly!! | |
| 5/27/26 | Thank you Nick | |
| 5/22/26 | Thank you for always being so thorough! | |
| 5/22/26 | Excellend Customer Service! | |
| 5/21/26 | As usual, ClearCom came to the rescue and ClearCom Kyle solved my problem in less than 5 minutes. Thanks Kyle! | |
| 5/20/26 | Excellent! | |
| 5/20/26 | He was great and dealt with my miss. | |
| 5/20/26 | Easy and fast | |
| 5/20/26 | Thank you for all your help! | |
| 5/18/26 | Thank you for saving my sanity 🙂 | |
| 5/18/26 | Was super helpful. Connected to my computer and set up [the program] on my computer. Also gave me permission to files. Although went smooth and was quick with the solution, it did take almost my whole work day for the response time. Overall, really good. | |
| 5/18/26 | super helpful and patient thank you | |
| 5/18/26 | Wonnica was wonderful to work with! | |
| 5/18/26 | Thank you – resolved quickly | |
| 5/15/26 | very pleasant to speak to. handled my issue right away. thank you | |
| 5/15/26 | Hunters help was greatly appreciated! | |
| 5/14/26 | Wonnica was great at checking in regarding the issue with my docking system. There was a lot of troubleshooting and repeated, similar issues. But I think we have things fixed now. Fingers crossed! | |
| 5/14/26 | Thank you TIM!!!! | |
| 5/14/26 | Thank you very much! | |
| 5/13/26 | Printer issue, called and Kyle took care of it, thank you for being there, always! | |
| 5/13/26 | Awesome job! | |
| 5/12/26 | That was awesome, thanks! I saw that email, i regularly get from them was blocked. Love how it goes to you to check them. Thank you!! | |
| 5/12/26 | Thank you so much Nick. You resolved an issue that our company has been dealing with for quite some time. You resolved this issue in less than an ho ur and made everything so much better for the agency. You are amazing, thank you again! | |
| 5/12/26 | great problem resolution and information | |
| 5/11/26 | Took care of my cyber security threat right away! Great work! | |
| 5/8/26 | Tim called and went through the challenges and we solved the problem. Thanks | |
| 5/8/26 | Great job – found and fixed the logging in error | |
| 5/8/26 | Wonnica always helps me out and I’ve yet to have an issue. Thank you always Wonnica! | |
| 5/7/26 | I had one annoyance he made go away & something helpful I needed done, and he made both happen by the time I logged on this morning. | |
| 5/7/26 | Thank you!!! Always helpful Wonnica. | |
| 5/6/26 | Bill is always so helpful and knowledgeable ! | |
| 5/6/26 | Great as always! | |
| 5/6/26 | Love the pics of the team. THX | |
| 5/5/26 | Hunter was onsite and these three got it resolved quickly. | |
| 5/1/26 | Mike was great as always. Rolled with the punches when our installation from another company kept getting bumped. Had everything provisioned and tested very quickly. Thank you. | |
| 4/30/26 | Bill is the best – So helpful and always gets the job done ! | |
| 4/30/26 | Crazy fast response time, thank you | |
| 4/29/26 | As always, you fellas rock! Thanks for the quick response and truly being a ninja ! | |
| 4/29/26 | Great Work Tim! | |
| 4/29/26 | Thank You Tim!! 🙂 | |
| 4/29/26 | Quick response time and resolution of my issue. | |
| 4/29/26 | They both made my job easier. Thank You | |
| 4/29/26 | I TRULY APPRECIATE NICK’S EFFORTS THIS MORNING! | |
| 4/28/26 | The support was great | |
| 4/28/26 | Awesome response time and efficient results!! Thanks Kyle | |
| 4/28/26 | Quick response! Thank you! | |
| 4/28/26 | KP was able to help resolve my issue quickly | |
| 4/27/26 | Johnny and Randon are always super helpful and supportive when resolving issues! | |
| 4/27/26 | Quick and efficient as always | |
| 4/27/26 | Max was awesome! very helpful and very patient with me. Thank you Max! | |
| 4/27/26 | Overall a great experience! | |
| 4/27/26 | Hunter was very responsive and worked diligently to resolve the issue. It was a pleasure working with him. | |
| 4/27/26 | He did a great job! Thanks Jay! | |
| 4/24/26 | Kyle fixed me up in no time, he was great | |
| 4/23/26 | AWESOME!!! | |
| 4/23/26 | Thank you all very, very much! | |
| 4/23/26 | Seamless transaction and Hunter was very professional | |
| 4/23/26 | As always, Johnny is the best! | |
| 4/22/26 | Good catch! | |
| 4/22/26 | Hunter was awesome and went above and beyond in helping me resolve my issues, update my computers and set up a new folder so I can scan directly to it! That will be such a time saver for me! I am so happy with all Hunter did! | |
| 4/21/26 | Pleasure to work with! | |
| 4/21/26 | Best of the best, Rock Star! | |
| 4/21/26 | Max was awesome! | |
| 4/21/26 | solved in no time, very much appreciated, thank you! | |
| 4/21/26 | Kyle did a great job making sure the project he helped us with was completed in a timely manner! Thank you!! | |
| 4/21/26 | Thank you for your lightning-fast response! | |
| 4/21/26 | you guys are great!! | |
| 4/20/26 | AWSOME THANK YOU | |
| 4/20/26 | Johnny solved my issue immediately! Thank you! | |
| 4/17/26 | Thank you! everything is back to normal I really appreciate it! | |
| 4/17/26 | Randon you’re the best | |
| 4/17/26 | Thanks for your Help on this. | |
| 4/16/26 | THANK YOU!!!!! | |
| 4/16/26 | Called and talked through the issue and cleared the ticket quickly. 🙂 | |
| 4/16/26 | Sean’s great! | |
| 4/16/26 | Kyle was prompt in his call back for my issue. He got everything resolved an set up on my new computer quickly and everything works great! | |
| 4/15/26 | Super helpful! Thanks Kyle 🙂 | |
| 4/15/26 | Quickly brought Bluebeam up to date! | |
| 4/15/26 | always thankful for the extra steps taken, thank you very much!!! | |
| 4/14/26 | KP is extremely knowledgeable, patient, efficient and has the nicest manner about him. All things that are so valuable when dealing with computer issues, and everything else for that matter. Thank you!! | |
| 4/14/26 | Thank you so much, Kyle (KP)!! I can’t stress enough how much your time and your help meant to me yesterday. I was so completely stuck, and even though it took the better part of my day, you got my laptop up and running. It was well worth the drive out to get it done in person. You saved me from my nightmare!! Thank you, thank you, thank you!! A million more thank you’s to you and everyone at ClearCom!! | |
| 4/14/26 | Very please with the service! Thank you! | |
| 4/14/26 | Sean was extremely helpful and responded very quickly! | |
| 4/13/26 | Excellent help and guidance in every way!! | |
| 4/13/26 | quick and easy to work with. | |
| 4/10/26 | Extremely helpful, calm, reassuring and thorough- especially after 5:00 pm on Friday!!. You guys are the best!! | |
| 4/10/26 | Thanks Wonnica! | |
| 4/10/26 | Kyle installed my printer. Quick and very pleasant. Awesome job | |
| 4/10/26 | Very Helpful! Took initiative to find a deeper problem and fix it. 🙂 | |
| 4/9/26 | Thank you so much, Sean, we appreciate your help! | |
| 4/9/26 | Awesome!! Thank you! | |
| 4/8/26 | Max was very helpful and solved all issues I was experiencing in no time. I enjoyed working with him to solve these issues. He did a great job!! | |
| 4/8/26 | Wonnica did an amazing job as always! Thank you!!! | |
| 4/8/26 | Wonnica is awesome always bails me out thank you | |
| 4/8/26 | Everyone has been great! I appreciate you all getting me back up and running good. | |
| 4/7/26 | Nick was very helpful and quick to complete two issues. Thank you. | |
| 4/7/26 | Thank you Tim!! All set | |
| 4/6/26 | True Professional! | |
| 4/6/26 | Thanks for the follow through this morning. | |
| 4/6/26 | Thank you very much! | |
| 4/4/26 | Great Work! | |
| 4/3/26 | great job Mike! Thank you | |
| 4/2/26 | Thank you for all of your help! | |
| 4/2/26 | Nice support. | |
| 4/1/26 | As usual – awesome!! | |
| 4/1/26 | Exceedingly patient with my request. | |
| 4/1/26 | Randon provided an excellent experience. He responded quickly to resolve my initial issue, and when I encountered a second problem, I was able to reach him right away. He got everything up and running in no time—very efficient and helpful! | |
| 3/31/26 | thank you for your follow up. Everything seems to be working fine. | |
| 3/31/26 | Wonnica was great! Thank you!! | |
| 3/30/26 | Very helpful and easy to work with! | |
| 3/30/26 | Tim is peak! | |
| 3/30/26 | John did a bandaid fix that got me up and running, apparently there are some server issues that are being worked on. Thank you | |
| 3/27/26 | Thanks for all of your help. | |
| 3/27/26 | Good job. Things are now running correctly. Thank you. | |
| 3/27/26 | very helpful and pleasant | |
| 3/27/26 | Excellent service – so friendly and helpful!!! Thank you! | |
| 3/27/26 | Kyle handled my issue immediately. Very much appreciated. | |
| 3/26/26 | Thanks for your help KP! Quick for the fix, much appreciated, always helpful and responsive,. A pleasure to work with | |
| 3/26/26 | quick and easy | |
| 3/26/26 | RESPONSE TIME WAS AMAZING AND HE KNEW JUST WHAT THE ISSUE WAS! | |
| 3/25/26 | Kyle was perfect. He was very patient and proactive and solved my problem. | |
| 3/25/26 | Both Nick and Wonnica not only helped me but walked me through the process so that I won’t have any problems in the future. | |
| 3/25/26 | Everything went smoothly. | |
| 3/24/26 | Very fast completion of this task. Thank you for your help! | |
| 3/24/26 | Tim was very helpful with helping out with the log on issue on my PC. Thank you. | |
| 3/24/26 | Very helpful, thorough, knowledgeable and appreciate the input about changes with QB desktop. Prompt as always, great crew, thank you! | |
| 3/19/26 | Great group – thank you all very much! PS – I am sure I will have more questions! | |
| 3/19/26 | Excellent. It worked! Thank you | |
| 3/18/26 | excellent! | |
| 3/17/26 | Excellent and speedy help/resolution! Thnx!! | |
| 3/17/26 | Thanks, KP! Thanks for letting me know the techniques you’re trying out, finger-crossed they work. Much appreciated | |
| 3/16/26 | Excellent follow through. Very thorough, completed the job expeditiously, which is greatly appreciated. | |
| 3/16/26 | As usual – you guys nailed it! Thanks so much for the quick response time! 🙂 | |
| 3/16/26 | Nick took care of the issue with the job site printer quickly and professionally. | |
| 3/13/26 | Great Team | |
| 3/13/26 | great job ! and resolved swiftly 🙂 | |
| 3/13/26 | Awesome service Randon, thank you! | |
| 3/13/26 | Tim is GREAT! | |
| 3/13/26 | Bill ALWAYS has a solution for any problem. He’s responsiveness, accurate and very personable. Always happy to hear his voice on the other end of the phone. | |
| 3/12/26 | Nick is a rockstar as always! | |
| 3/12/26 | Handled the request in a jiffy! Great job! | |
| 3/11/26 | Great job. | |
| 3/11/26 | Tim is great, always helpful and patient with any issues I have. | |
| 3/11/26 | Johnny also followed up when he said he would. | |
| 3/11/26 | You did MARVELOUS…. tho it took 3 times for this email to work properly (maybe put a ticket in for THAT, hehe | |
| 3/10/26 | Five star service! | |
| 3/10/26 | as always helpful! | |
| 3/9/26 | KP was very helpful and had a lot of patients with the issued-on hand. KP did a lot of follow up and made sure that everything was working properly before closing out the ticket. | |
| 3/9/26 | Thanks for all your help in getting things back up and running, | |
| 3/9/26 | Thank you Randon for giving it another shot and fixing my issue! | |
| 3/9/26 | Kyle fixed the printer issue very quickly and communication was excellent! Thanks again. | |
| 3/9/26 | Very helpful, thank you! | |
| 3/6/26 | Tim communicated what he was doing ahead of time and so far the upgrade to Windows 11 seems ok. He was able to answer a follow up question on how the “show desktop” command now works. | |
| 3/6/26 | KP was very helpful with getting my new computer set up yesterday and very helpful today when it just needed a few tweaks to make it perfect. | |
| 3/6/26 | Explained in detail how to fix the issues and guided me for future issues | |
| 3/6/26 | Wonnica was absolutely wonderful and dedicated to getting this task done before 5pm. I appreciate it! | |
| 3/6/26 | Amazing as usual! | |
| 3/5/26 | Just as always, I loved the near-perfect and seamless assistance from Wonnica. | |
| 3/5/26 | Thank you for your help. | |
| 3/5/26 | Thanks for the support – sorry i was delinquent with my request. 🙂 | |
| 3/4/26 | Thank you for your help, sir | |
| 3/4/26 | Thank you for your help. | |
| 3/4/26 | Hunter and Kyle were very helpful and patient. I was on vacation out of the country and I was not very responsive so their proactiveness and knowledge was excellent. | |
| 3/4/26 | overall positive experience | |
| 3/3/26 | Nick was great…and he gave me a great hack to share with my boss who was complaining about response time with the new Adobe Acrobat. He is now very happy!! | |
| 3/3/26 | Thanks Hunter for figuring out my OLD scheduling system.(and I am not the most computer savvy person ). | |
| 3/2/26 | Max was awesome. Thanks for the help. | |
| 3/2/26 | Very helpful! Nick was knowledgeable, patient & pleasant. | |
| 2/27/26 | Awesome!! Excellent service!!! Thank you! | |
| 2/27/26 | Wonnica helped me get access to a OneDrive and outlook and made it as simple as possible for me so that even I couldn’t mess it up! | |
| 2/27/26 | Johnny got back to me very quickly with the issue resolved! | |
| 2/27/26 | Perfection! | |
| 2/27/26 | Thank you for your patience! this was still the best scenario outcome! B) | |
| 2/26/26 | Thank you for the quick service! This job was outside our comfort level, and you made it quick and easy. Thank you! | |
| 2/26/26 | Everything is working FINE! | |
| 2/25/26 | johnny was able to call and review my computer to fix the issue. OFI: offer the option to schedule a time to meet. many times i am not near my phone and don’t get the calls. i do appreciate the fast response ClearCom IT Response: Thank you for your suggestion! We are always working to improve your support experience and will take this feedback into consideration. | |
| 2/25/26 | Called on time. Quick and accurate resolution. | |
| 2/25/26 | Kyle was able to jump in and go directly to the issue, had a solution ready, and implemented it quickly. | |
| 2/24/26 | Both Kyle and Johnny have been very helpful and enjoyable to work with. Thank you both. | |
| 2/23/26 | Thank you Nick for your help! | |
| 2/23/26 | didn’t come up with a resolve, but the team worked hard to try a fix the issue. Thank you! | |
| 2/20/26 | Excellent service with highly responsive resolution time. Greatly appreciated by our whole team | |
| 2/20/26 | Tim was great! Everything working now! Thank you! | |
| 2/20/26 | Always courteous and quick to respond to issues and questions. | |
| 2/20/26 | Kyle was very patient and kind, really made the process less stressful. Appreciated the help! | |
| 2/19/26 | Kyle was excellent. Very helpful. Thank you Kyle. Problem solved. | |
| 2/19/26 | Bill was amazing an knew how to solve the problem quickly | |
| 2/18/26 | Always courteous, professional and educational. MUCH APPRECIATED! | |
| 2/18/26 | Great response. | |
| 2/18/26 | Great help as always – fantastic cooperation on both sides | |
| 2/18/26 | Nothing went wrong – Luis contacted me quickly and took care of my problem with Blue Beam just as fast | |
| 2/17/26 | Very helpful! Saved my day! Thank you! | |
| 2/17/26 | You guys are GREAT!!! | |
| 2/17/26 | Bill is awesome. Love dealing with him. He is very thorough, understanding, knowledgable and great at what he does. | |
| 2/17/26 | Responsive, fixed it – quick, thank you!!! | |
| 2/16/26 | Michael Pedersen was awesome. | |
| 2/16/26 | Appreciate the quick turnaround on our request and will take your suggestion of reporting requirements into our ticketing system! | |
| 2/16/26 | Tim got my request processed and resolve in a speedy manner. He Followed up with me promply to ensure there was nothing further needed. I greatly appreciate his help! He did amazing!! | |
| 2/13/26 | Bill was very patient with me since we played telephone tag. He did a great job translating “tech talk” to me and preparing the IQ specialist for what I need. | |
| 2/13/26 | Hey, thanks so much for being so attentive and detail-oriented. I really appreciate you listening to my issue and resolving it, especially when a simple problem turned into a two-day fiasco. Most importantly, thanks for making me feel like my problems matter, even if they seem small. Great job and thank you! | |
| 2/13/26 | Stayed consistent to make sure the problem was resolved. Called in the time frame I gave and was very polite | |
| 2/12/26 | Thanks Kyle! Appreciate the speedy reply and quick fix. | |
| 2/12/26 | always kind, caring and approachable | |
| 2/12/26 | Thank you so much! I really appreciate your help today! | |
| 2/12/26 | Always a great experience. | |
| 2/10/26 | Thank you for your help i really appreciate it | |
| 2/10/26 | Awesome, as always!! I appreciate the rapid response. | |
| 2/10/26 | The new desktop connector really gives the processing umph this thing needed for our biggest current project. Thank you very much!! | |
| 2/10/26 | Nick was fantastic. Quick response and fixed the issue. | |
| 2/10/26 | Tim is AWESOME! | |
| 2/10/26 | Love KP!! | |
| 2/10/26 | Resolved my issue very quickly. | |
| 2/9/26 | The best!! Thank you so so much!! 🙂 | |
| 2/6/26 | Your response time is always quick and appreciated. Thank you as always for your help! Have a great weekend! | |
| 2/5/26 | thank you Mike for resolving my issue | |
| 2/5/26 | Very nice dealing with both KP and Sean. Both helpful and so very nice! | |
| 2/4/26 | You guys, as always, are the best!!!! Thanks for the continued support. | |
| 2/3/26 | Randon ROCKS! | |
| 2/3/26 | As always…great experience and problem solved! | |
| 2/2/26 | Tim was great to work with and fixed the issues on two computers quickly | |
| 1/30/26 | Super helpful and quick! | |
| 1/29/26 | Wonnica was awesome! She guided me step by step through the whole process to make sure I was completely set. She was supportive and very pleasant. I highly recommend her to anyone who needs tech support. | |
| 1/29/26 | Awesome to work with. Love the Service. Thank you | |
| 1/29/26 | Got it all setup for me! | |
| 1/29/26 | Thanks Randon for your time and assistance, much appreciated! | |
| 1/28/26 | Great job Kyle! | |
| 1/28/26 | very responsive, and followed up! | |
| 1/28/26 | Kyle was great to work with | |
| 1/28/26 | Kyle resolved my issue in no time. | |
| 1/27/26 | Kyle always does amazing. 10/10 would recommend. | |
| 1/26/26 | Kyle, was helpful with the task/ticket. | |
| 1/26/26 | Sean was great was able to help me right away | |
| 1/26/26 | Randon was terrific was bale to pinpoint the issue (s) and resolve them pleasure to work with. | |
| 1/23/26 | Randon! Thank you so much for your persistency and quick follow up- I really appreciate that- | |
| 1/22/26 | Nick knew just what needed to be done without me needing to explain more. He had me feeling comfortable with him immediately and he fixed the issue. This was a major issue and he fixed it within 10 minutes and most of that time was waiting for server. Thank you Nick. absolutely incredible service | |
| 1/22/26 | THANK YOU so much!!! that was very fast and I appreciate it!!! Now the parents can be aware of important info!! | |
| 1/22/26 | Wonnica was very helpful and worked diligently to fix the problem we had | |
| 1/22/26 | Nick and Luis were great!!! Give them more money and a promotion!!! | |
| 1/21/26 | Kyle, you the man! thank you again, sometimes things feel like purgatory when an issue pops up. im very greatful for all of CC teams you guys Rock! | |
| 1/20/26 | Always a quick response and fast resolution. Thanks! | |
| 1/20/26 | patient and very helpful in getting everything installed and set up. | |
| 1/20/26 | Kyle was very patient in walking me through several actions that needed to be taken to restore outlook on my phone. I am not patient at all when tech doesn’t work correctly but he was unflustered and continued to problem solve and try different things. Thank you very much | |
| 1/20/26 | Exceptional service as always | |
| 1/20/26 | Nick was a fantastic help as always! | |
| 1/20/26 | Thank you for getting me back up and running! | |
| 1/20/26 | Nick was great give him a promotion. | |
| 1/20/26 | Luis was very helpful and was able to solve my problem quickly. Thank you! | |
| 1/19/26 | Kyle is always a delight. He works quickly and efficiently to resolve any and all issues. He does very well about keeping me updated until matters are resolved. I greatly appreciate all of his help! | |
| 1/19/26 | Excellent results | |
| 1/19/26 | It was fixed before I even had a chance to call back 🙂 | |
| 1/19/26 | Kyle sorted everything out quickly and was very patient with my lack of tech savvy. | |
| 1/16/26 | Gold stars all around! | |
| 1/16/26 | Thank you so much for such a quick response time and resolution!! | |
| 1/16/26 | The resolution description is accurate with the exception that time clocks in the remote environment are still not functional. ClearCom IT Response: We promptly received an update from the user confirming that the issue was fully resolved. | |
| 1/16/26 | Thank you so much for such a quick response time and resolution!! | |
| 1/15/26 | Reached out to make sure all was good! THX for the follow-up. | |
| 1/15/26 | Took a while due to lack of support from [the vendor], but Kyle stuck with it and got our ID printer working again. Thank you. | |
| 1/15/26 | please be sure to add this to the notes to install on new workstation set ups, thank you! | |
| 1/14/26 | HI was very quick and knowledgeable! Thank you for all your help today | |
| 1/14/26 | Great to work with! Thank you! | |
| 1/13/26 | The team is great! | |
| 1/13/26 | Always a quick response. Thank you, Nick,!!! | |
| 1/12/26 | Hunter was excellent, especially with his communication and proactiveness. He was also able to team up with Alex and do a couple of things that I really needed done to get ready for tax season. Thanks | |
| 1/12/26 | Always a pleasure | |
| 1/12/26 | Glad we reviewed. He noticed something was not working correctly and fixed. | |
| 1/9/26 | Hunter is always nice to talk to and very knowledgeable! | |
| 1/9/26 | Fixed the problem quickly the first time! | |
| 1/9/26 | Thank you so much Tim!! 🙂 | |
| 1/8/26 | Johny was professional, patient, and extremely efficient fixing my issue today. | |
| 1/8/26 | Jay fixed my issues & cleaned up the many unnecessary wires. So happy! | |
| 1/8/26 | Nice work! Thanks for your help! | |
| 1/8/26 | Kyle was picking up a ticket that was previous closed without resolution. He went above an beyond to ensure the issue was resolved by contacting the company we were missing emails from and successfully was able to resolve the issue rather than the previous ticket being closed because nothing was wrong on your end. | |
| 1/7/26 | Fast, Direct, Professional. That’s the Alex we know and love! | |
| 1/7/26 | Very fast! | |
| 1/6/26 | Bill was great! He helped me get through my problem quickly and easily. | |
| 1/6/26 | quick and easy fix | |
| 1/6/26 | Luis you always do a great job. Thank you! | |
| 1/6/26 | Wonnica went above and beyond for me. I was not pleased with the outcome, but that was by no means her fault. She really went above and beyond and was super kind in doing so. Bless you Wonnica | |
| 1/6/26 | Fixed the issue on my computer and didn’t hesitate and hop on to fix the other two at the same time. | |
| 1/6/26 | Sean was great, as always, and resolved my issue swiftly. Thank you Sean and ClearCom! | |
| 1/5/26 | Johnny was great to deal with and resolved my issue. | |
| 1/1/26 | Nick made sure we were all set. Called back to check in to ensure our issue was resolved. Nice Job Nick! | |
| 12/31/25 | Thank you so much Sean and Tim… they are awesome! HAPPY NEW YEAR | |
| 12/31/25 | Johnny was persistent and figured out the problem!! Awesome job!!! | |
| 12/31/25 | Thank you very much for your help. | |
| 12/29/25 | Nick was very helpful and efficient. He understood what needed to be done even though I was unsure of what was needed. Thank you to Nick. He is great at what he does and has great leadership skills | |
| 12/24/25 | Thank You all for your help in getting me back up and running!! Appreciate all of you! Merry Christmas and have a wonderful New Year! | |
| 12/24/25 | Thank you always, Nick. My request was simple, Nick made it even simpler. He even called to make sure he understood what I was asking for before fixing. Thank you again | |
| 12/23/25 | Appreciated you following up | |
| 12/22/25 | Thank you so much Tim!!! | |
| 12/22/25 | Wonnica followed up at my specified time to resolve my issue successfully. | |
| 12/22/25 | Kyle was very kind and responsive to my plea for help! | |
| 12/22/25 | Perfect, everything is working great. Appreciate the increased level security. | |
| 12/22/25 | Kyle helped me not just with the issue, but also helped me with information in general by giving the Why’s and and most effective Why’s. I greatly appreciate the time and effort he put in. | |
| 12/20/25 | Great team work getting me my PC as quickly as possible. | |
| 12/19/25 | Superstar! | |
| 12/19/25 | Jay was awesome! No issues and everything was timely. | |
| 12/19/25 | Sean was great! He was mindful of my position as a pt employee and email and conveyed a time that worked for me to resolve my issue. Thank you Sean! | |
| 12/19/25 | Tim is always great to work with! I was the one that lagged on getting this last ticket resolved, Sorry Tim! | |
| 12/18/25 | Thank you so much Nick! | |
| 12/17/25 | Exceptional service. Sean was approachable, kind, receptive and knowledgeable. He understood my needs, allowed me to pause the trouble call and reconvene at a later time that was more suitable for my schedule. He made it easy and convenient and I appreciate the flexibility and compassion. Problem has been resolved in record time. | |
| 12/17/25 | Awesome, thanks for you prompt response with the update, getting us back in action!! | |
| 12/17/25 | Always great working with Hunter, mission accomplished as always. Thank you!! | |
| 12/17/25 | Super fast and helpful!! Thank you so much Alex! | |
| 12/17/25 | Thank you for the battery replacement and connection to [file sharing]. | |
| 12/16/25 | Amaazing service and follow through, 20 on a scale of 1-10 | |
| 12/15/25 | It is such a good feeling to know I can call on the Team at ClearCom knowing they have the knowledge to understand my problems and to fix them in a timely manner! Thanks again Tim! | |
| 12/15/25 | Very helpful | |
| 12/15/25 | Thank you so much Wonnica! 🙂 | |
| 12/15/25 | Thanks so much for your assistance. | |
| 12/12/25 | I thank you soo much Luis! Your patience was impeccable- I appreciate the assistance 🙂 | |
| 12/12/25 | My computer no longer runs slow its much faster. Thank you | |
| 12/12/25 | Sean and Mike did great. Walked me through several troubleshooting steps, narrowed down to 2-3 possible factors, attempted a couple of tests to verify the root-cause of the issue, then found the necessary hardware at a local store so that we could get back up-and-running the same day. Continued to monitor drops for several days to ensure that the AP was fixed. | |
| 12/12/25 | Thank you Ben & Hunter!! 🙂 | |
| 12/12/25 | Excellent and quick. Thank you. | |
| 12/11/25 | Spectacular | |
| 12/11/25 | Helped out with more than I needed for the initial call! | |
| 12/11/25 | LUIS ALWAYS DOES A GREAT JOB! | |
| 12/10/25 | Always love working with him. Gives me back my computer in a timely matter | |
| 12/10/25 | Such a quick response time and helped me get back up and running on a temporary computer while mine is being replaced. | |
| 12/9/25 | Excellant help! Thank you! | |
| 12/9/25 | Johnny was extremely helpful and patient. He stayed on the line with me until the cause of my I.T. problem was identified and fixed. | |
| 12/6/25 | Really tough connection issues today involving many factor but Randon was able to remotely walk me thru everything. Thanks so much for your extensive knowledge! | |
| 12/6/25 | Thanks Kyle, Quick response, problem fixed & resolved | |
| 12/5/25 | Great team!! | |
| 12/5/25 | Appreciate the deeper investigation into this issue that ended up affecting a few of our staff, thanks Kyle! | |
| 12/5/25 | KP is great to work with | |
| 12/5/25 | fast accurate and helpful! | |
| 12/4/25 | Quick setup and check of functionality | |
| 12/4/25 | We had an onsite installer setting up our new printer in the office. He encounter issues that required ClearCom intervention. Nick responded swiftly, worked with the installer to resolve the issues. All office staff is now connected to our new printer! | |
| 12/4/25 | Thank you for fixing my email! | |
| 12/3/25 | Kyle always has my back even when i goof, thank you!! | |
| 12/2/25 | Randon was great and answered my question quickly! Thank you. | |
| 12/2/25 | Tim is awesome | |
| 12/2/25 | Your whole team is amazing! | |
| 12/2/25 | The field iPads are tricky for us. Nick’s strong knowledge and ability to navigate them has been a tremendous help in getting them ready for the field team. | |
| 12/1/25 | Very easy to work with. Had me up and running in no time. Thank you | |
| 11/26/25 | Hi Wonnica, Thank you for being so Helpful in such a short notice. | |
| 11/26/25 | Really appreciate the time and attention to resolve my problem so quickly. | |
| 11/25/25 | Immediately knew what the issue was and solved it super fast. Great job on this Nick! | |
| 11/24/25 | Thank you Kyle for your prompt response. Sorry I missed your return call. I will accept the updates. | |
| 11/24/25 | Johnny was very proactive in finding a solution. He never gave up! | |
| 11/24/25 | Max is great and very helpful! Thanks Max | |
| 11/24/25 | Sean & Kyle were great with following up on the issue and resolving my problem. Great work guys! | |
| 11/24/25 | PROMPT EFFECTIVE SERVICE – VERY FRIENDLY | |
| 11/21/25 | Patience with my stupidity….. | |
| 11/21/25 | One of the best in the business! | |
| 11/21/25 | He was great; quick and responsive and got the job done! | |
| 11/21/25 | Thanks for the help, Tim! | |
| 11/21/25 | This was resolved quickly and efficiently! 🙂 | |
| 11/21/25 | Wonnica was extremely patient and understanding when trying to diagnose and work on the issues remotely. Jay was very polite and jumped right in onsite to try to troubleshoot. Sean was easy to talk to about the issues, thorough is checking that everything was resolved, and very helpful. Only thing that would have been more helpful would have been a loaner laptop while mine was off site. Thank you all! Your help and work are much appreciated! | |
| 11/20/25 | He did great. | |
| 11/20/25 | Awesome!! Thanks Tim!! | |
| 11/20/25 | On this ticket, I especially liked that we kept the ticket open (at Tim’s request) until we saw how the change was going to behave over time and after a restart. Nice job! as always | |
| 11/20/25 | Quick resolution once IT connected to my computer. Took time to get IT to set time to connect. ClearCom IT Response: We appreciate your patience as technical limitations can occasionally cause delays in connecting with clients who cannot connect via phone. We are continually working to improve our processes. | |
| 11/19/25 | Awesome queen 🙂 | |
| 11/19/25 | luis was very helpful. ty | |
| 11/19/25 | Thank you for taking on the extra tasks. Pleasure to work with you. | |
| 11/19/25 | Max was very helpful and attentive to our issues. | |
| 11/19/25 | Great work on this | |
| 11/18/25 | Thank you, Johnny. You’re the best. | |
| 11/18/25 | Thanks For All of Your Help Tim!! | |
| 11/18/25 | Nick did a great job, great response time. | |
| 11/18/25 | Fantastic service !! | |
| 11/17/25 | Tim was great! | |
| 11/17/25 | Mike took care of my issue quickly! | |
| 11/14/25 | Thanks to Mike for showing me how to analyze the email headers. It’s exactly what I needed to get [the vendor] to troubleshoot this on their end. | |
| 11/14/25 | This ticket got taken care of very quickly!!!! | |
| 11/13/25 | I threw a hail mary request and Tim was more than willing to accommodate and his solution will make my work so much easier and and efficient. | |
| 11/13/25 | Thanks Nick! | |
| 11/13/25 | Great job Boston Mike! Appreciate your help. | |
| 11/12/25 | I really appreciate all the work your team dedicated to getting me set up and running. The follow up by KP was great! 🙂 | |
| 11/12/25 | Johnny was so proactive in helping me solve the issue with [our software]. He went above and beyond to get the issue resolved. He’s always patient, pleasant, and so helpful! | |
| 11/12/25 | Max was easy to talk too and super helpful!! Nice knowing that support is there!! Thanks Max! | |
| 11/12/25 | Always awesome 🙂 | |
| 11/11/25 | Max was kind and patient. I appreciate the casual conversation while he did his part for installing and updating with my requested background. appreciate his assistance. | |
| 11/11/25 | I was able to log on without issue. Today (11/11/25) | |
| 11/10/25 | Kyle is excellent | |
| 11/10/25 | How does Kyle do these things in 15 seconds and I been trying to figure this out all morning? Awesome job. | |
| 11/7/25 | Well done getting issue correct, thanks again. | |
| 11/7/25 | Timely and informative. | |
| 11/7/25 | Appreciate your super quick response! | |
| 11/7/25 | Was a pleasure working with Johnny , Great asset your team | |
| 11/7/25 | Thank you Wonnica, I appreciate the help setting up System Draw. I accidentally fat-fingered the thumbs-down emoji, but it should have been an awesome rating. | |
| 11/7/25 | You guys are so awesome. I can’t believe you were able to do this to our exact request. Thank you so much for all of your help getting our files and emails situated. Your work is extremely appreciated. | |
| 11/6/25 | Hunter responded to my issue rapidly and was able to resolve it within minutes. He easily understood what my need/concern was and resolved it in only a few minutes. I received excellent service! | |
| 11/6/25 | Nick is Awesome as always! | |
| 11/5/25 | Hunter reached out twice but I had phone issues so the delay in resolving this was not a ClearCom issue. The issue was quickly resolved once we connected, thank you! | |
| 11/5/25 | Always great service from Sean even when the internal team resolved an issue. | |
| 11/5/25 | Nick was great! Fixed the issue and I was able to resume work quickly. | |
| 11/5/25 | Nick has the patience of a saint! | |
| 11/5/25 | Everything! | |
| 11/4/25 | Nice guy to talk to and very helpful with my issues. | |
| 11/4/25 | Outstanding work. Thank you. | |
| 11/4/25 | Sean is a pleasure to work with. He fixed the issue and was happy to explain it to me. I appreciate his time. | |
| 11/4/25 | Great Job. Thank you Luis. | |
| 11/4/25 | As always, you guys come thru getting it done. | |
| 11/3/25 | Kyle is a superstar | |
| 11/3/25 | Thank you for all your help | |
| 11/3/25 | Updating the drivers worked! Mouse control doesn’t stick or jump anymore. Thanks. | |
| 11/3/25 | Perfect! | |
| 10/31/25 | Max. thank you sooooo much. You da Man! | |
| 10/31/25 | His response was above and beyond. Thank you. | |
| 10/31/25 | We are truly appreciative of all the work put into this. Thank you! | |
| 10/30/25 | Great help as always from Randon. Thank you! | |
| 10/30/25 | GREAT JOB! | |
| 10/30/25 | Kyle has been so patient with this case and I thank him so much | |
| 10/30/25 | Great response ! Thanks! | |
| 10/30/25 | Jay did a great job! Everything was set up just as it was on my desktop and answered all my questions. | |
| 10/29/25 | Thank you so much for solving the problem. | |
| 10/29/25 | I will need Hunter to turn back on the pop up that was showing up on the lower lefthand corner please. ClearCom IT Response: We reached out to the user and re-enabled their widgets. | |
| 10/29/25 | Tim ROCKS! | |
| 10/29/25 | Kyle was very professional and helpful. He solved my problem in no time at all, and was patient with me from start to finish. Thank you Kyle! | |
| 10/29/25 | Wonnica was very helpful and professional. I loved her calm demeanor! | |
| 10/28/25 | Once again Johhny was great! He resolved the issue in a knowledegable, timely and pleasant manner. Very grateful to have his help. | |
| 10/28/25 | Sean was very helpful! | |
| 10/28/25 | fast and effcient | |
| 10/27/25 | 100/100 | |
| 10/27/25 | Wonnica was very helpful! Thanks!! | |
| 10/25/25 | Thank you Kyle, second Kyle helping me this week.. Appreciate you all being so helpful. Nice meeting some of you at the office | |
| 10/25/25 | Great help, set up new computer for new staff — especially helpful figuring out why calls weren’t getting through to me. I accidentally blocked them , Lol ..Mystery solved .. Thank you!! | |
| 10/24/25 | I appreciate the job that you do for our company. i only thing i would say is when [a user] can’t work i would like this to be a little bit faster response time. Thank you! ClearCom IT Response: We are investigating the longer-than-normal response time on this issue in order to mitigate any delays in the future. | |
| 10/24/25 | Both Nick and Wonnica have been a huge help! | |
| 10/24/25 | Fixed the issue in approx. 3 mins. Thanks Max, have a lovely weekend! | |
| 10/24/25 | Thank you, Hunter, for sticking with us on this issue until it was totally resolved and tested. The Clear Comm team is great! | |
| 10/24/25 | Great experience | |
| 10/24/25 | Nick was right on it first thing this morning. Got us back up and running in no time! | |
| 10/23/25 | Excellent help, as usual!! | |
| 10/22/25 | Randon was a great help in resolving our problem. | |
| 10/22/25 | Great job Tim. Thank you!! | |
| 10/22/25 | Max was patient, persistent and helpful | |
| 10/21/25 | Thanks Tim. You were Awesome. | |
| 10/21/25 | super helpful! thank you. | |
| 10/21/25 | immediately knew issue and fixed it felt very confident he’d be able to help which was great! | |
| 10/21/25 | Great job. thank you, | |
| 10/21/25 | Thank you for being so efficient!!! | |
| 10/21/25 | Hunter had a lot of knowledge and was able to work on resolving the issue after hours which allowed me to continue working. He also helped [two of my coworkers], who were having the same issue, at the same he was helping me. | |
| 10/20/25 | So far so good! Will let you know if the software package misbehaves again. Have run the program a few times without needing to reboot my computer, so I’m optimistic. Thank you! | |
| 10/20/25 | Great Job at resolving my computer issue. Thank you for all your help!! | |
| 10/20/25 | Fantastic! Thank you, Johnny. | |
| 10/17/25 | Awesome job! | |
| 10/17/25 | Thank you so much Kyle! We at the office always appreciate your help. And thank you ClearCom! | |
| 10/17/25 | Johnny was EXTREMELY helpful, pleasant, patient & knowledgeable! | |
| 10/17/25 | Sean was very helpful and resolved the issue | |
| 10/15/25 | Great work. | |
| 10/15/25 | Kyle fixed problem right away. | |
| 10/15/25 | Great job, prompt response as always! Kyle called and went over our needs for new person hired to work with me on QB, computer needs and email. Thank you for you input and help | |
| 10/15/25 | Very friendly and handled situation swiftly. | |
| 10/15/25 | Johnny’s response time was immediate. Problem was resolved quickly. | |
| 10/14/25 | Super helpful team with fixing the hard drive issue and getting me set back up with various programs! | |
| 10/14/25 | Communication was awesome! Always kept me up to date on status! | |
| 10/14/25 | Always awesome! | |
| 10/14/25 | Tim was wonderful at resolving my issues with video equipment!! | |
| 10/14/25 | Response time was very quick. Appreciate you keeping us safe from these spam emails. | |
| 10/13/25 | KP is awesome | |
| 10/13/25 | Easy to work with and very prompt. | |
| 10/13/25 | The fast reply for this today was highly appreciated especially when we need to be mobile during open enrollment. Thanks to Randon, I was able to get my laptop ready for the madness of the annual open enrollment this week. | |
| 10/13/25 | Fantastic at his job. Best help | |
| 10/13/25 | As usual, you guys rock! | |
| 10/10/25 | Kyle was very helpful and professional. Thank you Kyle, you solved my problem in a flash! Much appreciated.10 | |
| 10/9/25 | Super | |
| 10/9/25 | Thank you , thank you, and Thank you! | |
| 10/9/25 | Tim was very easy to talk to and was able to help me quickly. | |
| 10/9/25 | Easy to work with Thanks | |
| 10/9/25 | Simple install of a CAD patch. Went quick.Thanks! | |
| 10/8/25 | super helpful and patient with me – thank you | |
| 10/8/25 | called in to hiPry the ticket and Hunter jumped right on it and got it fixed. Thanks. | |
| 10/8/25 | Tim was fast and great! | |
| 10/8/25 | Problem was resolved in a very timely manner. | |
| 10/8/25 | NiCKS GREAT! | |
| 10/7/25 | Great job repairing the issue – but the issue should have never happened in the first place. | |
| 10/7/25 | We resolved it in less than 2 minutes. He was awesome! Thank you! | |
| 10/6/25 | Amazing to deal with these guys! | |
| 10/6/25 | Thank you as always miss Wonnica! I appreciate you and, the rest of the CC team’s response, and ability to give critical insight when needed. Thank you!!! | |
| 10/6/25 | Thanks for getting [us] up and running with the Admin email! | |
| 10/6/25 | Thank you for answering my email even though it was on a weekend! I truly appreciate your quick response time and resolution to this problem. | |
| 10/2/25 | Thanks so much for the amazing assistance! Super helpful! | |
| 10/2/25 | Wonnica was INCREDIBLY helpful with this issue and fielding all my questions. She was able to resolve my issue quickly and with no interruption to my work. She was great to work with! THANK YOU, WONNICA! | |
| 10/2/25 | great experience. solved the issue quickly. | |
| 10/2/25 | Handled the issue swiftly and got me back and running within seconds. I appreciate it! | |
| 10/2/25 | Was back in business quickly! Thank you. | |
| 10/2/25 | Kyle is the man | |
| 10/1/25 | Great work! Thank you! | |
| 10/1/25 | Wonnica is a queen per usual, and always is prompt, friendly and super helpful to resolve my tech issues – thank you!! | |
| 10/1/25 | You are so good over there. I cannot believe how many [spam emails] I have had. I had another one different from this, early this morning and just deleted it. Anything I cannot absolutely id I delete. | |
| 10/1/25 | Appreciate the fast assistance and proactiveness in downloading the file. Appreciate the discussion on options on how to possibly address going forward. | |
| 9/30/25 | Absolutely incredible, thank you so much | |
| 9/30/25 | Rock Star!! | |
| 9/30/25 | She was very patient! | |
| 9/30/25 | Randon did an excellent job as usual for us. Randon took care of all of the issues we had with Spectrum. He was awesome and can’t say enough good things about him. Very professional and knows exactly what he’s doing. | |
| 9/30/25 | The whole process was tranparent | |
| 9/29/25 | Mike was great to work with. Very nice and knowledgeable. | |
| 9/29/25 | Helped me out with this frustrating ticket very well, and guided me where needed. Thank you for your help Tim! | |
| 9/29/25 | Killed this project! Thank you so much! | |
| 9/29/25 | Randon was wonderful to work with. He helped me so much resolve issues we were having. 10 out of 10 recommend and hope if I need to work with anyone again, he would be available! | |
| 9/26/25 | Your team did a great job for me here. We are looking to add approvals in teams and were having some issues setting the permissions so that team managers could create the necessary documents. Your team was fast and found a solution for us that works. Many thanks. | |
| 9/26/25 | Very quick to respond with clear direction. Thank you! | |
| 9/25/25 | Many thanks to the team. | |
| 9/25/25 | KYLE IS AMAZING | |
| 9/25/25 | Quick and accurate! | |
| 9/25/25 | Fantastic work from the wole team on this ticket!Response was fast, accurate, and super helpful. Helped us maintain an important machine, and helped determine future plans. Thank you! | |
| 9/24/25 | Nicole took my incoming phone call and redirected me to Mr. Johnny. Johnny solved my problem in less than 5 min. I am grateful for his expertise, and time today on the phone. Thank you Nicole and Johnny!! | |
| 9/24/25 | Paul is always very kind and helpful | |
| 9/24/25 | Thanks Johnny for all your help | |
| 9/24/25 | Thanks Wonnica for stepping in and helping out. | |
| 9/23/25 | Thank You for assisting in installing [my software] !! | |
| 9/23/25 | Thanks for the prompt assistance, Nick, I appreciate it. | |
| 9/23/25 | Max was really helpful and patient (both with me and the IT issues that kept seeming to come up). He was easy to work with, responsive and found helpful solutions to the problems. I was grateful for the help. | |
| 9/23/25 | Helped out quickly and handled an unrelated random curveball that had popped up, thanks again! | |
| 9/22/25 | wonderful as always…randon a huge help this past week with [one of our team members] out. | |
| 9/22/25 | Once again. A job well done. Thank you. | |
| 9/22/25 | The team is great and worked really hard to solve my printing issues. Johnny in particular worked so hard to get everything resolved. I really appreciate the time he took & his patience, kindness, and thoroughness. | |
| 9/22/25 | Flawless. Thank you! | |
| 9/18/25 | They were SUPER AWESOME! | |
| 9/18/25 | Hunter is great! Knowledgeable, patient, helpful & kind! | |
| 9/18/25 | Issue was quickly resolved with very minimal downtime. | |
| 9/18/25 | THANK YOU FOR TAKING CARE OF THE COMPUTER ISSUE. | |
| 9/18/25 | Rocked it! | |
| 9/18/25 | Nick was a champ walking me through my issue and helping me understand what to do in the future. Once again, ClearCom to the rescue! | |
| 9/18/25 | He was very patient and gave me time to do things and listened to my feedback about how the computer was set up previous to the incident. | |
| 9/17/25 | Hunter is always professional and takes care of my issues in a very timely manner! Kudos!! | |
| 9/17/25 | As usual, you guys are on it! Thanks! | |
| 9/16/25 | Very kind and helpful! Quick resolution as well. Thank you Wonnica!! | |
| 9/16/25 | Max was very helpful in getting this computer set up the way we needed. | |
| 9/15/25 | Randon was very patient as we worked through my printer issues. Thank You! | |
| 9/15/25 | boyyooooo! | |
| 9/15/25 | Fantastic!! Made an impossible problem for me into a quick fix. Thank You!! | |
| 9/12/25 | One of the best to do it, thank you Hunter, always appreciate your assistance!!! | |
| 9/12/25 | Paul was great at helping me figure out the problem with connectivity. Thank you! | |
| 9/11/25 | he was precise and maintained his patience and sense of humor while assisting me with the issue. Resolved with one call. Thank you | |
| 9/10/25 | always super helpful and quick! | |
| 9/10/25 | Johnny was just on it! he got me up and running under an hour! thanks johnny! | |
| 9/10/25 | He helped out a lot and when discussing he mentioned Sharepoint which, as someone who doesn’t use Sharepoint, was a great reminder. Although I had forgotten why I didn’t go with Sharepoint early in the development phase (not as flexible, trickier to do a fuzzy finder, and trickier to format), it was helpful to think through it again. Great job all around and provided the information I needed. | |
| 9/10/25 | Working with ClearComm is always such a pleasure 🙂 | |
| 9/9/25 | awesome job thanks Kyle | |
| 9/9/25 | It was a simple ‘add printer’, but Jay was efficient and helpful. Thanks, Jay! | |
| 9/9/25 | Nick is awesome! | |
| 9/8/25 | Issue was resolved internally. | |
| 9/8/25 | quick and easy | |
| 9/5/25 | Thanks Max, on what was probably an easy fix for you… | |
| 9/5/25 | Bill was amazing, very helpfull and fixed my computer | |
| 9/4/25 | Thank you for your help and your patience with me. You were absolutely spot on with that display cable. I switched it out.. all is working well. | |
| 9/4/25 | Luis solved my problem with Outlook in 1 min. He was very knowledgable and helpful. Thank you Luis. | |
| 9/4/25 | Great to work with! Very effective and timely. Thank you, Wonnica! | |
| 9/3/25 | Paul took the time to make sure this issue was done right. Thank you Paul!!!! | |
| 9/3/25 | Randon was very helpful and reassuring; he went above and beyond to resolve my issue. | |
| 9/2/25 | awesome job thank you! | |
| 9/2/25 | QUICK AND EASY. | |
| 9/2/25 | Very prompt assistance and resolution. Thank you! | |
| 9/2/25 | Great response time, helped move an investigation along when a tech issue slowed it down. Thank you | |
| 8/29/25 | Kyle knew exactly what was wrong and fixed it quickly. He even explained what happened. | |
| 8/29/25 | thank you! have a great long weekend! | |
| 8/28/25 | fixed my issues. thanks! | |
| 8/28/25 | awesome response time and knowledge. | |
| 8/28/25 | Jonny was quite helpful in getting me oriented to my SharePoint drive for editing documents in the future. | |
| 8/28/25 | Randon was AWSOME!!! Took care of it within a few minutes – so pleasant and understanding! Thank you! | |
| 8/28/25 | They were both very helpful with my transition to my new office. | |
| 8/27/25 | I appreciate that Tim knew what he didn’t know and got IQ Support’s help, right away. He also recorded the solution for future reference. Tim was very helpful. Thanks, Tim! | |
| 8/27/25 | Great work as always | |
| 8/26/25 | Got right on the issue and solved problem | |
| 8/26/25 | Very Helpful ! | |
| 8/26/25 | Kyle was a great help and got the problem resolved despite the system literally working against him | |
| 8/25/25 | Tim, Great Work | |
| 8/24/25 | Hunter worked through my computer to get my mouse pad back online. By the end of our conversation he had fixed the problem and helped me with a calendar issue as well! Thanks Hunter | |
| 8/22/25 | He was great. Thank you! | |
| 8/22/25 | Hunter saved me a lot of time with changing document and library ownerships! | |
| 8/22/25 | Wonnica was awesome really helped me out | |
| 8/22/25 | Thanks Luis! We appreciate your help! | |
| 8/22/25 | Hunter responded right away | |
| 8/21/25 | Explained in layman’s term…….great job | |
| 8/21/25 | Very quick and courteous service! Thanks! | |
| 8/21/25 | Randon was great. He’s always very helpful! He was great at following through when I forgot to respond. | |
| 8/21/25 | As always – perfect service. We are just SO HAPPY with ClearCom. Thank you so much | |
| 8/20/25 | Outstanding customer service, thank you Luis. You solved my problem and taught me how to fix it the next time, thus savings us all more time. 🙂 | |
| 8/19/25 | Wonnica was very helpful in resolving my issue today!! | |
| 8/19/25 | Mr. Tim was so very helpful he was the BEST OF THE BEST he did not give up he stayed on the phone with me and called back and solved my problem…. Thank you…. Tim | |
| 8/19/25 | Thank you for a quick response and fast professional assistance | |
| 8/18/25 | The BAWSSS! | |
| 8/18/25 | Quick, Efficient and Nice – thank you!! | |
| 8/18/25 | Great Job!! Saved the Day! | |
| 8/15/25 | THE BEST! Paul was so helpful and was able to fix all the issues I was having since the migration the day before. So easy to work with and I am very happy to have my computer back to where it was. 10 STARS | |
| 8/15/25 | Delightful to work with, prompt, professional, and talented. Couldn’t ask for more. Exactly what I’ve come to expect and always appreciate from ClearCom…..thank you, Wonnika! | |
| 8/14/25 | Randon took care of the issue without much help from me. Appreciated!! | |
| 8/14/25 | Max reached out and followed up, I appreciate it. | |
| 8/13/25 | Although I had to wait a bit for a callback, Hunter got the driver for my new printer installed quickly so I could get back to work. Thank you. | |
| 8/12/25 | JAY WAS GREAT AS ALWAYS !!!! THANK YOU | |
| 8/11/25 | GREAT JOB! | |
| 8/11/25 | Absolutely Great Service | |
| 8/11/25 | How does Nick make this stuff look so simple? Always fast, always thorough. Five stars. | |
| 8/8/25 | Sean was professional, efficient & a delight | |
| 8/8/25 | Very helpful! | |
| 8/8/25 | Very quick and easy | |
| 8/8/25 | Quickly solved my issue. Thank you Mike P. | |
| 8/6/25 | Issue was handled promptly and made easy to understand | |
| 8/6/25 | E-mail has been reset. I appreciate the help. | |
| 8/5/25 | Very helpful! | |
| 8/5/25 | Incredible job on this printing issue | |
| 8/4/25 | Easy to work with. Thankful for his time. | |
| 8/4/25 | Thank you both for your followup phone calls. When you call our office it means you care enough to call. Thank you again. Outstanding customer service. | |
| 8/4/25 | Thank you Nick, much appreciate your help. | |
| 8/1/25 | I could not have done it without your help – thank you Mike. | |
| 7/30/25 | Very professiona | |
| 7/30/25 | I can’t say enough good things about Tim and the help I received from him. I would like to request him every single time if that is possible. He never gave up and was able to resolve my issue. My computer was not functional AT ALL and he was able to get it back to 100%. THANK YOU, TIM! | |
| 7/30/25 | I always get a great response time from this team! Thank you and keep up the great work! | |
| 7/29/25 | As always, I appreciate your patients & quick resolution to my problem Max. Thank you | |
| 7/29/25 | They handled our roundabout situation quickly. Thank you! | |
| 7/29/25 | Looks great! Thanks for the immediate turnaround. Much appreciated, Jenn. | |
| 7/29/25 | Awesome job as ALWAYS! Great communication and troubleshooting until resolved. Thank you! | |
| 7/28/25 | This one took some noodling to make happen, but Randon (as always) hung in there and keep working towards a solution. I appreciate his approach. He never just ticks the box and says “it’s done”, he actually seeks to understand the issue so he can provide the most appropriate solution to the problem. Even if that means he needs to research options! I very much appreciate that! | |
| 7/28/25 | as always, very helpful and provided the information quickly and succinctly. | |
| 7/25/25 | Randon was so patient with me in trying to resolve my issue. Much appreciated | |
| 7/25/25 | patient & thorough | |
| 7/25/25 | man, myth, legend thank you Hunter! you have been such a vital resource for any computer issue i’ve had. thank you!!! | |
| 7/25/25 | Always prompt response, fixes it, thank you! | |
| 7/24/25 | Your help is much appreciated!!! Very professional and courteous in addition. | |
| 7/24/25 | It was a pleasant interaction Thank you | |
| 7/24/25 | Tim did a great job, but the process of handling emails that are released from quarantine has too much latency. This was email released almost 24 hrs prior. I would expect clearing it would happen within an hour of releasing it. | |
| 7/23/25 | Fixed issue, thank you. | |
| 7/23/25 | Sean might be one of those most useful human beings left on this planet. Others should take NOTES | |
| 7/23/25 | It was Sean who assisted me today and per usual it was exceptional help. | |
| 7/18/25 | The tech was very helpful and easy to follow with instructions. A very great teacher and people person. He walked me through what I needed to do and explained why we were doing it. | |
| 7/18/25 | Tim was amazing! Thank you so much for getting me back up and running so quickly! | |
| 7/18/25 | Thanks so much for jumping onto this one and sorting it out so quickly. | |
| 7/18/25 | Max was great, he helped me set up my printer driver after getting a new PC. His easy-going nature and ability to converse while completing the task made it an enjoyable experience. So, when he asked if I was having any other issues, I felt comfortable to ask about a couple “end-user” skills (autofill and mouse double-click select features) that he helped me with as well. Thanks Max! | |
| 7/17/25 | Awesome fast and efficient service | |
| 7/17/25 | Thank you for your quick response! | |
| 7/16/25 | Great work, and incredibly accurate. Thank you so much Max! | |
| 7/16/25 | Jay solved my problem in a matter of minutes. Thank you Jay!! | |
| 7/16/25 | Awesome help and fixed up everything in a short amount of time. Highly recommend | |
| 7/15/25 | Always excellent- fast service. Thank you! | |
| 7/14/25 | Max was super helpful and resolved my issue (2nd one today) very quickly, thank you! | |
| 7/14/25 | Max was super helpful and resolved my issue very quickly, thank you! | |
| 7/14/25 | Jay was great. He set up new work stations…he set them up for efficiency and ease of use!!! Many Thanks!! | |
| 7/14/25 | Stayed persistent and reached out very quickly regarding the issue we were having. Troubleshot the problem with me effectively and cooked up a great solution very fast. Thanks Nick! | |
| 7/12/25 | Very friendly helpful guy! | |
| 7/11/25 | Thank you Kyle.. very helpful, as always!! | |
| 7/10/25 | Kyle solved the issue very speedy | |
| 7/10/25 | Luis reviewed spelling of staff email, he caught an error. Thank you Luis! | |
| 7/9/25 | Tim was so patient, friendly and professional about uploading my 14.3 Gb, over 10K files to the cloud for a coordinated Windows upgrade process. My job requires me to upload and manipulate a lot of photos and pdf files, and I guess I could have kept a more sizeable folders directory. I just wanted to let Tim know even though he drew the short straw when he was selected to process my files, that he was awesome, and I appreciate his positive attitude and support during this transition. | |
| 7/9/25 | Thanks for all your help!! | |
| 7/9/25 | Randon fixed my scanner, and saved my marriage in the process. Thank you | |
| 7/8/25 | Johnny was helpful and his response time was amazing! Thank you for all that you do! | |
| 7/7/25 | Sorry if I hit Needs Improvement first, that was a mistake. Great job! | |
| 7/7/25 | Paul was excellent to work with, getting my work email back up and running on my new phone. He was professional and patient as he walked me through the process. Thank you! | |
| 7/2/25 | Awesome – all around! | |
| 7/1/25 | Simply The Best!!!!! | |
| 7/1/25 | Just wanted more information on what caused the issue and how was it resolved, otherwise the Service was great. | |
| 7/1/25 | Everyone was great. Thank you for the fast service. | |
| 7/1/25 | Mike resolved the problem quickly and effectively. | |
| 6/30/25 | Randon is another GREAT employee!! He is always so helpful and patient 🙂 | |
| 6/30/25 | Thank you as always Kyle! didn’t know about the Revu issue going on today but I appreciate it none the less! | |
| 6/30/25 | I’m running out of good things to say about Nick. Every time he takes my ticket the issues are handled immediately and thoroughly. No lingering issues that have to be ironed out later. Now I’m off to Monday up and running thanks to Nick. Really appreciate him! | |
| 6/30/25 | Your Client Rep was very helpful. | |
| 6/27/25 | Always a great experience working with the ClearCom team! Tim resolved the issue fast and with ease! Thank you for everything you all do! | |
| 6/27/25 | This man needs to be the boss. Or needs a raise. Something. 20 seconds is how long it took him to fix my problem. TWENTY SECONDS! Put him on my tickets every time. Awesome service. Thanks, Nick. Another home run. | |
| 6/27/25 | Thank you for making the transition to a new laptop relatively painless!! | |
| 6/27/25 | Luis is always extremely quick to respond and exceptionally helpful! | |
| 6/26/25 | Tim did a great job and in a timely manner! | |
| 6/26/25 | Thank you!!! trying to get this laptop in order has been a real pain. I appreciate the patience and the fast resolutions! | |
| 6/25/25 | Appreciate the assistance! Thanks! | |
| 6/25/25 | Thank you, Max! I so appreciate you man, you made this laptop run much smoother! thanks a billion! | |
| 6/24/25 | I appreciated how Randon walked me through the process as he made changes to my computer. My scanner is now working properly, Thank you! | |
| 6/24/25 | Literally did exactly what was needed in 40 seconds. THAT’S WHAT I’M TALKING ABOUT!!! Thanks, Nick!! | |
| 6/24/25 | Nick is extremely helpful and accurate! Always gets it correct and is extremely polite and professional! | |
| 6/24/25 | Perfect Mike, thank you for your assistance! | |
| 6/23/25 | I appreciate that you kept working at the issue until we found a solution and that y’all welcomed assistance from [our internal team]. Hopefully each time we post a new link this will get easier. Thank you! | |
| 6/23/25 | Tim did this so fast, I plugged the laptop in before lunch, then came back and it was complete. Lightning speed! | |
| 6/23/25 | Crushed it. In and out. Job done in no time. Thanks, Kyle! | |
| 6/23/25 | great stuff! | |
| 6/23/25 | Resolved issue very quickly | |
| 6/23/25 | Thank you Nick. Very professional and helpful. | |
| 6/23/25 | He was willing to seek assistance to find a solution to my problem. | |
| 6/20/25 | Thank you Kyle, great job solving my email scanning issue. Much appreciated. | |
| 6/20/25 | Much appreciated your support. | |
| 6/20/25 | mint | |
| 6/20/25 | Both Sean & Kyle were great! They were very knowledgeable and patient. I appreciate their help with this issue. | |
| 6/20/25 | Kyle did a great job getting my email back up and running | |
| 6/20/25 | Quick response. Many thanks. | |
| 6/20/25 | Patient with me and my outdated computer, followed up over many days. Top notch help! Thank you for your help! | |
| 6/19/25 | Wonnica is always a pleasure to work with and she answers all my crazy computer questions. | |
| 6/19/25 | Called right at the scheduled time! Quick resolution to a file access issue. Appreciate Johnny’s proactiveness to make sure I could easily get to the folder the next time I need it. Thank you! | |
| 6/19/25 | Went above and beyond and made extra phone calls to vendors to make a connection work. i didn’t ask them to do this, but needed it. This made my life easier and is exactly why I choose ClearCom to be our partner. | |
| 6/18/25 | Thank you for the help. | |
| 6/18/25 | Kept ticket open for me and helped me through difficult choices. Paul is #1 | |
| 6/18/25 | I think the glitch was ultimately on my end, not something they would have been able to fix?!? Once I re-copied and re-pasted the URL I was trying to post, it started working. I do appreciate that they kept at it though… Thanks so much for trying so hard! | |
| 6/17/25 | Randon solved my problem in short order. Thank you Randon… much appreciated. | |
| 6/17/25 | Perfect! | |
| 6/17/25 | Randon and Max are GREAT!! | |
| 6/17/25 | AS ALWAYS RANDON WAS AWESOME IN HIS SUPPORT ROLE | |
| 6/17/25 | Hunter reached out to [the vendor], which was able to affirm what needed to be changed on the new computer to be compliant. He will add this item to the checklist to update on all new computers. Thank you for the quick and thorough work, Hunter! | |
| 6/16/25 | Everything! Appreciate how quickly it got fixed once Luis was in my computer! Thank you!!!! | |
| 6/16/25 | Nick was outstanding, as he always is. Thank you Nick. | |
| 6/16/25 | Cleared all three tickets in one call. Excellent. | |
| 6/16/25 | Nick did an amazing job of responding to and solving my issue this morning! Great partner for our business! | |
| 6/13/25 | Tim was very knowledgeable. He did some troubleshooting and updates and was able to resolve the issue in a timely manner. | |
| 6/13/25 | Tim was efficient and great, thanks! | |
| 6/13/25 | He responded to my issue in a timely manner. He explained what he was going to do. He called me back in a relatively short amount time. We tested again and my issue was resolved. Thank you! | |
| 6/13/25 | Thank You! Great Job as always!! | |
| 6/12/25 | Thank you for following up on this Paul! | |
| 6/11/25 | Tim was great, super helpful! | |
| 6/11/25 | issue resolved in less than 90 minutes, Tim was very helpful and took care of it quickly, thank you! | |
| 6/11/25 | Excellence as always!! We cannot express how pleased we are with Clear Comm and every single person we’ve dealt with there. We are SO happy with your company and service!! Thanks Randon!! | |
| 6/11/25 | Quick and friendly support! Awesome!!! | |
| 6/11/25 | You guys were so helpful and patient. I appreciate the gentle nudges but I apologize that you guys had to nudge me. The resolution delay is all on me. | |
| 6/11/25 | You all are the best! | |
| 6/11/25 | Thanks for checking in until you had confirmation our problem was resolved. It’s refreshing for a company to follow up like that and want to make sure we were taken care of. Most companies will forget you exist if you don’t call them back right away. We’re glad you understand things get busy and you didn’t give up on us. Thank you! | |
| 6/10/25 | Johnny da man Thanks! | |
| 6/10/25 | Thank you so much Jay | |
| 6/10/25 | Crushed it. I said in my initial email to hop on and get it knocked out an that’s exactly what happened. No wasted time. Problem solved. I hope my whole day goes this good. Thanks Bill! | |
| 6/10/25 | Very great experience with Johnny Button. He stayed with a complicated issue until it was complete and then took the time to explain it to me and how to prevent issues in the future. | |
| 6/9/25 | Thank you very much for your help Hunter! | |
| 6/9/25 | Very helpful in resolving this complicated issue, thank you! | |
| 6/9/25 | Gentlemen who handled my case was off the clock but saw my need was urgent and still called me. Great customer service. Thank you! | |
| 6/7/25 | dedicated | |
| 6/6/25 | Always a great experience. TY | |
| 6/6/25 | Wonnica helped me with a small simple task, but she was amazing while doing so. Quick to the point, and the response time was probably less than an hour! Thanks always Wonnica. | |
| 6/5/25 | Thanks for the pickup Jay! Nice getting to see you today! | |
| 6/5/25 | Although this ticket took a lot of additional time and steps, your team remained diligent through the process. Thanks so much Max and Bill! | |
| 6/5/25 | very patient, helpful, and willing to try any way to solve the issue | |
| 6/5/25 | Tim was wonderful! great response time and easy communication. | |
| 6/4/25 | Wonnica worked hard but solved my issues! Thank you! | |
| 6/4/25 | This is my/our first experience with ClearCom and it has been very positive all around. Thanks. | |
| 6/4/25 | Awesome – thank you | |
| 6/3/25 | Quickly resolved my issue. Appreciated the use of the chat feature to communicate in this situation. It worked perfectly. | |
| 6/3/25 | very good job ! Pleasant to talk to and explained it all !! | |
| 6/3/25 | Bill is the best! | |
| 6/3/25 | Wonnica responded promptly and performed the software update requested quickly | |
| 6/3/25 | Thank you very much, Bill! |