Unbiased customer responses.| 4/24/25 | Great service, you all did a great job and delivered a great wireless solution! | |
| 4/24/25 | Great Job!! | |
| 4/24/25 | Awesome! | |
| 4/23/25 | Thanks – once I rebooted after removing O365-ES (Spanish) everything has been working ever since. good fix! | |
| 4/23/25 | Johnny was very helpful and knowledgeable. He quickly solved the issue with my computer. | |
| 4/23/25 | Wonnica fixed my issue very quickly and was very pleasant and professional- much appreciated! | |
| 4/23/25 | Johnny was very helpful in resolving my issue. He also was very good at communicating via phone what needed to be done and left messages with me when we were unable to connect. | |
| 4/22/25 | Thank you Nick. Much appreciated all your time and efforts today. All is working perfectly. | |
| 4/22/25 | Thank you all for your outstanding customer support! | |
| 4/22/25 | Awesome per usual! | |
| 4/22/25 | Thanks Hunter your time and solving my problem so quickly. I really appreciate it! | |
| 4/21/25 | Efficient and with great communication. Thank you! | |
| 4/21/25 | Super helpful and knew exactly what I was trying to explain. Nick even walked me through each of the steps he would be taking to help with my ticket. Thank you so much! | |
| 4/21/25 | helpful – he was able to answer my question | |
| 4/21/25 | My rep was awesome and fixed my issue very quickly. | |
| 4/18/25 | Great Service! | |
| 4/17/25 | Great service and follow up | |
| 4/17/25 | Thank you Kyle!! 🙂 | |
| 4/17/25 | Paul was very responsive to my potential computer virus. His response was clear and effective. Thank you Paul. | |
| 4/17/25 | Paul was outstanding, as are all the support staff at Clear Com IT. Very pleased and satisfied. Jen & Nicole are also awesome! | |
| 4/16/25 | So quick and concise! | |
| 4/15/25 | Thank you I was the only delay in getting you permission to the site. Thanks for the speed and proactive work. | |
| 4/15/25 | Thank You! Today would have been less than half speed if I couldn’t get something to connect my screens. it isn’t exactly “fixed” but were here, and I can work on the project efficiently! thank you both so much! and special shout out to miss wonnica as well! youre all fantastic and i appreciate everything! trouble shooting can be hard but you guys make it much easier! | |
| 4/11/25 | Always a pleasure working with Randon! | |
| 4/11/25 | No issues would just like more Technical details, like what issue was and recommendations on preventing it from happening again, if possible. | |
| 4/11/25 | Your help was quick, efficient, and exactly what was needed. Thank you! | |
| 4/11/25 | Paul was great and called me to keep me informed and explain his actions. I do think some training is necessary so Paul and others know how to fix this issue. I undersatnd Mike is working on automation but that is not in place yet. | |
| 4/10/25 | THANK YOU | |
| 4/10/25 | Bill took the time to understand my needs. He researched the issue and then worked with IQ to create a solution. Today, he helped me communicate how to access the information to other parties. Bill was exceptional! | |
| 4/10/25 | Nick explained the issue clearly and was quick to implement my requested solution! He also explained how our new practices with ClearCom will prevent this issue from occuring in the future. I appreciated the follow up on the ticket as my schedule gets busy. We appreciate his patience, flexibility, and knowledge! | |
| 4/10/25 | Great job, thanks again. | |
| 4/10/25 | You Guys rock! thank you both very much! from solving the issue to making it even better! | |
| 4/9/25 | THANK YOU, BEN,! | |
| 4/9/25 | thanks for all your help, Kyle you’re the bomb | |
| 4/9/25 | Thank you very much for your help this morning! | |
| 4/9/25 | BEN WAS GREAT! | |
| 4/8/25 | Perfect job as I found the file! | |
| 4/8/25 | Thank you for your attentiveness and prompt response times! | |
| 4/7/25 | Thank you for the quick fix. | |
| 4/7/25 | All of the above! | |
| 4/7/25 | Thank you for all your help and support!! | |
| 4/7/25 | Great job special thanks to Randon for going above and beyond…. | |
| 4/7/25 | Very quick fix by Johnny. | |
| 4/7/25 | Once again, you did a great job! | |
| 4/4/25 | Tim was great. Thx! | |
| 4/4/25 | Thank You Bill! 🙂 | |
| 4/4/25 | Thank You for all you do. Alway prompt with return calls, calls to check even after tickets are closed. Much appreciated! | |
| 4/4/25 | Thank you for being patient with me as this week was like walking into a burning building with no chance of escaping. | |
| 4/4/25 | Good Job Max! | |
| 4/3/25 | THANK YOU JAY!!! GREAT JOB | |
| 4/3/25 | Thanks for the quick fix! | |
| 4/3/25 | My request was attended to almost immediately. I very much appreciated the response time. Also, Randon met my requirement perfectly. LOVE that he was able to push the application to my machine so seamlessly. KEEP IT UP GUYS!! | |
| 4/3/25 | Thanks for your help, Luis! | |
| 4/3/25 | Paul, was great to deal with, understood the problem and quickly resolved the issue. | |
| 4/3/25 | So pleased with how quickly Max called even though the issue was resolved. Thank you! 🙂 | |
| 4/3/25 | amazing as always | |
| 4/3/25 | As always, the response was quick, and the request was taken care. | |
| 4/2/25 | YOU ALL ALWAYS DO A GOOD JOB | |
| 4/2/25 | THANK YOU!!! | |
| 4/1/25 | Thank you!! | |
| 4/1/25 | Thank you Kyle! | |
| 4/1/25 | I love the support we get from ClearCom! Everyone I deal with there is knowledgeable and helpful. | |
| 3/31/25 | Johnny was amazing in helping me with my WIFI situation! He was very flexible with my schedule, being able to call me at 3 separate points to catch me at the right time. Once I was able to work on the problem with him, it took all of 10 minutes for him to figure it out and completely fix it. Thank you Johnny, you’re the man! | |
| 3/28/25 | Very helpful – great rep. | |
| 3/27/25 | Bill was very supportive as we both learned a system new to [us]. He and the IQ rep were patient and informative. | |
| 3/27/25 | As always, ClearCom to the rescue! Thank you, Hunter for your help with my new headset. | |
| 3/27/25 | Thank you for correcting the upgrade and increasing the speed of my computer. | |
| 3/26/25 | Awesome job from Hunter, thank you very much for the knowledge and support! | |
| 3/26/25 | Thanks, Randon! | |
| 3/26/25 | as always Mike is helpful and pleasant to work with!’ | |
| 3/26/25 | Thank you Matt! 🙂 | |
| 3/26/25 | Great follow through Max! Thanks! | |
| 3/26/25 | Mike is always a pleasure to work with. | |
| 3/25/25 | Nick was very helpful and also offered to arrive on site in an effort to resolve the PC issue. However, it was resolved with the instructions he provided over the phone. Thank you Nick! | |
| 3/25/25 | Very quick response. Very knowledgeable and professional. thank you so much. | |
| 3/24/25 | Thank you | |
| 3/24/25 | Awesome, thanks for all your assistance. | |
| 3/24/25 | I’m an idiot for looking in the wrong year BUT there was still an error while loading the file which Hunter (The Man) resolved. Thanks man | |
| 3/21/25 | Thanks Max! | |
| 3/20/25 | I recieved a call 55 minutes after sending a critical ticket. Things working good now. Thank you. | |
| 3/20/25 | Thank you for your help | |
| 3/19/25 | Thank you very much! | |
| 3/19/25 | Thank you, Hunter! | |
| 3/19/25 | always there for me when i need you guys, thank you so much! | |
| 3/19/25 | Easy to request support and a very knowledgeable tech solved the issue in a very timely manner. | |
| 3/19/25 | Thank you Sean, you were very informative and helpful. You solved my problem.. Much appreciated your prompt attention. | |
| 3/18/25 | Great job, I really appreciate the fast response to our problem of not being able to print from IQMS. | |
| 3/18/25 | Very helpful and friendly! | |
| 3/18/25 | johnny got my laptop back in working order fast.. i had a problem with my “p” button | |
| 3/18/25 | Thank you Max | |
| 3/14/25 | Randon always gets it right! | |
| 3/14/25 | For not having seen an issue like this before, Kyle resolved this intelligently and efficiently. 10/10 service, no notes. | |
| 3/14/25 | Thank Sean! Always helpful! | |
| 3/14/25 | Thank you, Paul,! | |
| 3/14/25 | Max was helpful and very kind. Thank you! | |
| 3/13/25 | Finally found the issue and corrected it…. | |
| 3/13/25 | Always on point! Thank You!! | |
| 3/13/25 | Max was so friendly and able to resolve my issue immediately. Thank you! | |
| 3/13/25 | Thanks, as always, my friends! Steller CS! | |
| 3/13/25 | Mike is always a huge help – thank you | |
| 3/13/25 | You guys Rock seriously! | |
| 3/13/25 | Thank you, Paul and Randon for your timely help. You were able to solve my issues quickly and efficiently. We appreciate you! | |
| 3/13/25 | Thank you Kyle! 🙂 | |
| 3/12/25 | Thank you Max & Nicole | |
| 3/12/25 | KYLE WAS GREAT IN ALL ASPECTS. THANK YOU VERY MUCH | |
| 3/11/25 | Even helped me fix the printer as well. | |
| 3/11/25 | BLESSING TO HAVE JAY FIX MY SCANNER | |
| 3/11/25 | Thanks so much for the help | |
| 3/11/25 | thanks Tim!! | |
| 3/10/25 | Wonnica was very helpful and did A GREAT JOB!! | |
| 3/6/25 | Thanks Max! Great Job as always! 🙂 | |
| 3/6/25 | Randon is extremely proficient at his job as well as professional and helpful! | |
| 3/6/25 | Excellent response and action taken to resolve intruder email scam. Thank you. | |
| 3/6/25 | I worked with Wonnica who was wonderful in helping me try to resolve my issue. She followed up and called promptly and daily which was so appreciated to check in. Very personable service and caring. 10/10!! | |
| 3/5/25 | Great job Hunter! | |
| 3/5/25 | Very helpful | |
| 3/5/25 | Thank you! you guys consistently kill it and I really appreciate everything! thank you so much for the updates and even updating the drivers! | |
| 3/5/25 | as always very professional and helpful! | |
| 3/4/25 | Very understanding and quickly responsive. Thank you | |
| 3/4/25 | My work email worked great while I was [traveling] and an added bonus was that my online payroll program also worked perfectly. Last year while I was there, I was not able to do our payroll online. I had to call it in which is very cumbersome. Thank you!! | |
| 3/4/25 | Thanks Very Much. | |
| 3/4/25 | Wonnica was very friendly and helpful | |
| 3/4/25 | Many Thanks for your help | |
| 3/3/25 | Thank you Nick- excellent- fixed my issue and also advised on home remote issue as he worked. Much appreciated! | |
| 3/3/25 | I gave Wonnica a monster task and she handled it with no problem. She was very helpful and got everything resolved within a reasonable amount of time. | |
| 3/3/25 | I was especially impressed with Wonnica’s responsiveness, kindness, and ability to resolve the issue. | |
| 3/3/25 | It was very good and they made it very easy for me to understand so they were great | |
| 2/28/25 | Great experience, Tim was prompt and helpful. Issue was easily resolved and made clear to me. Thanks again | |
| 2/28/25 | Thanks for your help | |
| 2/27/25 | You are all amazing, thank you so much for all your help!!!!! 😄⭐🎉🥷 | |
| 2/27/25 | Hunter is AWESOME, THANK YOU SO MUCH FOR YOUR HELP! | |
| 2/27/25 | I sometimes worry if things are too trivial to both you with – like this – except I’m a privacy freak so I really appreciate you taking it seriously | |
| 2/27/25 | Needed help immediately!! Paul was GREAT! Thanks Again | |
| 2/27/25 | The guys are very helpful and explains everything when I have questions. Always a pleasure working with them! | |
| 2/26/25 | AWESOME! Both items were resolved quickly! | |
| 2/26/25 | Thank you!! | |
| 2/26/25 | Thank you!!! | |
| 2/26/25 | QUICK AND EASY! | |
| 2/26/25 | Wonnica was very patient and helpful with my remote access issue. Although I am still trying to resolve it, she was able to narrow it down (with my remote access tech) that it was most likely my internet provider. Very timely and proactive with follow up. Very appreciative of your help and patience, Wonnica thank you! | |
| 2/26/25 | Thank You! | |
| 2/26/25 | I’ve dealt with Kyle a lot lately and no matter what issue I’m calling about from big to small he has always fixed/corrected everything I open a ticket for without hesitation. He seems extremely knowledgeable and confident is assessing and fixing the issue(s). | |
| 2/26/25 | Thank you Kyle! | |
| 2/25/25 | Thank you for being patient | |
| 2/25/25 | Helped us figure out the issue with our phones in less than 24 hours. Super friendly and just great service overall. Thank you again Sean for helping us!! | |
| 2/25/25 | Always great to work with Tim! Thank you for the follow-ups and efficient work. | |
| 2/25/25 | Kyle – as always thank you for your speedy help! | |
| 2/24/25 | All set. Thanks! | |
| 2/24/25 | Thank you for your help, Wonnica! | |
| 2/24/25 | Thanks Nick! 🙂 | |
| 2/24/25 | you’re the man! so, appreciate it. blue beam has definitely been a problem today but no more thanks to hunter! I appreciate all you guys do. thank you as always! | |
| 2/24/25 | As always…outstanding service…you guys are the BEST! | |
| 2/21/25 | Great Job! Thanks Max! | |
| 2/21/25 | from headphones to Computers, Hunter is a well-rounded and positive young man! glad I could finally meet you! hope you enjoyed our department 🙂 | |
| 2/21/25 | Awesome job, quick fix. TGIF! | |
| 2/21/25 | Super duper! Thanks!!!! | |
| 2/21/25 | Anytime I need help, your Technical Support team are ALL ALWAY so very helpful, quick in diagnosing the issues and fixing them, all while keeping me informed AND light but meaningful, KIND, light & funny, continuous conversation! Although i may be having a crap day at work and computer troubles, ClearCom ( everyone really! Shout out to Nichole, Paul and Nick! ) you guys are always so helpful and kind in the process! Your team’s Kindness and Superb Job that I have had the pleasure to come across is EXTREAMLY hard to come by nowadays. From myself and on behalf of [our company], I Thank you ALL for your hard work and kindness! | |
| 2/20/25 | Thank you very much for all of your help today Kyle! | |
| 2/20/25 | great assistance always | |
| 2/20/25 | Really nice and understanding. Helped our office figure out what was wrong in a matter of no time! Thanks Hunter! | |
| 2/20/25 | Thanks Nick!! | |
| 2/19/25 | Thanks, it was a pleasure working with you on this ticket. I appreciate your thoroughness and willing to go the extra mile to make sure all the setting are correct. | |
| 2/18/25 | Good job, it just took a little time for charter to speed things up. | |
| 2/18/25 | I had to reschedule support multiple times and then had a patient come in during scheduled time, the rep took care of the issue without me needing to be there. It worked and issue is resolved. Thank you! | |
| 2/18/25 | Johnny was very professional | |
| 2/17/25 | Thank you so much! | |
| 2/14/25 | As usual, Wonnica’s a joy to work with. She was prompt, knowledgeable, and sussed out the problem immediately. | |
| 2/14/25 | Each time I need computer help; you guys are ON TOP OF IT! From the beginning Call time to End of the Call, Nick & Paul you Gents’ ARE AWESOME!! The ENTIRE TEAM is great! | |
| 2/14/25 | Quick and Efficient in assisting me with my computer issues!!! | |
| 2/14/25 | Thank You Tim!! 🙂 | |
| 2/13/25 | Max was very helpful! Thank you | |
| 2/12/25 | Thanks Max! Great Job!! 🙂 | |
| 2/12/25 | He did a great job and it only took him a couple of minutes. Thanks, Randon!! | |
| 2/12/25 | Kyle is awesome every time. | |
| 2/12/25 | great techs | |
| 2/11/25 | Thanks for your attention to detail. | |
| 2/11/25 | Paul not only has a calm & kind Phone Voice, but he kept the conversation funny & kept the convo engaging throughout the lengthy times while trying to fix whatever bugs may be crawling around in my computer. He has a GREAT sense of humor and helping serve all you need help with! Paul was great! He kept is Professional and to the point yet, he listened to all I had to say, hung in there with me when I continuously talked about my dogs, he’s a champ! He also helped me install what I NEEDED on my screen to do my daily tasks at work in such a quick amount of time, and it was such a pleasant conversation the ENTIRE time. I will most absolutely be asking for Paul any time in the future when this dumb blonde needs any type of computer help! Thank you, Again Paul! You’re awesome! Keep up the good work! ClearCom should be very proud and thankful to have such an excellent team, and you specifically on it! 🙂 | |
| 2/10/25 | Nick responded fast and solved my problem quick! | |
| 2/10/25 | Bill was not going to stop until he fixed the problem. He was very proactive and reached out several times to solve the issue. | |
| 2/10/25 | THANKYOU JAY FOR YOU HELP YOU DID ECELENT JOB I GIVE YOU 5 | |
| 2/7/25 | Very quick response especially when I don’t have time for all of this spam nonsense. I appreciate the help as always from this team. | |
| 2/7/25 | Thank you so much for all you do | |
| 2/7/25 | THANKYOU JAY | |
| 2/7/25 | Thanks for the quick work Nick! | |
| 2/6/25 | Tim responded quickly, resolved the issue, emails running smoothly again. Thank you!! | |
| 2/6/25 | Johnny was great in resolving my issue very quickly! | |
| 2/6/25 | I appreciate everything y’all do! Thank you so much! | |
| 2/6/25 | Always there when we need you, Clear Com gave me peace of mind that I was not downloading a fraudulent request to update to my software. Thanks everyone! | |
| 2/6/25 | fast and easy | |
| 2/6/25 | Was really nice on the phone. | |
| 2/5/25 | Max did a great job with helping me with my issue. | |
| 2/5/25 | Awesome work, thank you Tim – huge help and very quickly! | |
| 2/5/25 | Great job! | |
| 2/5/25 | Max is always helpful and knowledgeable. | |
| 2/5/25 | Comforting to know that when we’re unsure of an email that you will check into it and put the bad ones on your blacklist. | |
| 2/4/25 | Fast and thourough | |
| 2/4/25 | Randon and your whole team are always great, Thanks Randon! | |
| 2/4/25 | You did awesome! Thank you for the quick response and turnaround time. | |
| 2/3/25 | Thank you so much! I did get a phone call from you and I lost the call, the phone service here is horrible. | |
| 2/3/25 | Suggestion to use hotspot worked. | |
| 1/31/25 | Thanks for your help | |
| 1/31/25 | Always a pleasure to get help from Kyle. | |
| 1/31/25 | Kyle was very helpful and efficient! | |
| 1/31/25 | Thumbs up! THX! | |
| 1/31/25 | Response time was super quick and very appreciated! | |
| 1/31/25 | Great person. | |
| 1/30/25 | As always – perfection! | |
| 1/30/25 | Very kind and professional. Excellent!! | |
| 1/30/25 | Chase is responsive and thourough. | |
| 1/30/25 | As always, quick response issue taken care of. Much appreciated! | |
| 1/30/25 | Kyle was great! Lots of troubleshooting, was able to create a remote session via my phone and pinpoint the issues. Very pleasant to deal with. | |
| 1/29/25 | Thank you for your help today Paul! | |
| 1/29/25 | That was fast! Thank you | |
| 1/29/25 | Kyle was right on it! Problem solved. Thank you.. | |
| 1/29/25 | I so wish other companies were as pleasant to work with as everyone at Clear Comm has been. | |
| 1/29/25 | Thanks for your patience when dealing with me. I’m definitely not tech savvy. | |
| 1/29/25 | Super easy fix thanks Nick | |
| 1/29/25 | Johnny got me up and scanning yesterday – he was patient with me as we worked through it. Thank you! | |
| 1/28/25 | Hunter was fantastic to work with. Appreciate all the help | |
| 1/27/25 | Thank you the only extra box that should be there is patience since I know very little and Hunter walked me through each and every step | |
| 1/27/25 | Thanks!! | |
| 1/27/25 | Excellent! | |
| 1/27/25 | Was very helpful and quick to pick my printing problem | |
| 1/27/25 | Well done, issue was resolved in a timely manner. Thanks | |
| 1/27/25 | Nick – thank you very much for your help this morning! | |
| 1/27/25 | He got right back to me and everyone at ClearCom was very helpful. It turned out that a colleague solved my problem, but now I know how easy it is to get help from you. Thank you! | |
| 1/24/25 | Luis is always on top of things. | |
| 1/24/25 | Randon was timely, warm, and professional. Problem solved. Thank you Randon… | |
| 1/24/25 | Extremely fast response and Sean was very helpful. | |
| 1/24/25 | Nick addressed several issues. All seems to be working well. | |
| 1/23/25 | Thank you very much Nick! | |
| 1/23/25 | Jenn is the absolute best! Knowledgeable, friendly, and patient. Appreciate her help and support…always exceeds expectations. Thank you | |
| 1/22/25 | Thank you for the help from a very knowledgeable IT Professional (I’ve had other calls with Hunter and he is always very helpful.) | |
| 1/22/25 | Thank you!! | |
| 1/22/25 | Randon was spot on as was Mike E but it took a while for Mike E to find the time to complete the issue. | |
| 1/21/25 | Thanks Max – The bad guys are getting very tricky. | |
| 1/21/25 | Thanks for all your help. You’re the Best!! | |
| 1/21/25 | Sean was able to quickly set up our printers with the ability to scan to email. While not required, having this ability saves us a lot of time and makes our jobs easier. | |
| 1/21/25 | Thank you for your help and getting the software I needed to do my job sufficiently. | |
| 1/20/25 | Brandon you’re the man, it’s nice to have some conversation with someone involved heavily in their craft. thanks for an awesome time while waiting for [software]. I wish you the best with any endeavors you pursue! | |
| 1/20/25 | Miss Wonnica, you guys’ Rock. I appreciate everything you guys do to keep us up to speed with everything! thank you again. 🙂 | |
| 1/20/25 | Wonnica was great. She went above and beyond to help get my issue resolved and even kept monitoring computer scans/updates late into a Friday evening/Saturday morning to get things working again knowing I needed to use the PC over the weekend. Really appreciate it! | |
| 1/20/25 | AWESOME JOB – THANK YOU | |
| 1/17/25 | Thank you for the assist. New year, new phishing. | |
| 1/17/25 | Great guy! | |
| 1/16/25 | Tim was very helpful! | |
| 1/16/25 | Heard back from Michael right away. | |
| 1/16/25 | thank you for all the help, Kyle seriously! I don’t know what I’d do without you guys at CC | |
| 1/16/25 | Thank You Wonnica! 🙂 | |
| 1/16/25 | NICK AS ALWAYS WAS EXCELLENT IN HIS SUPPORT OF US | |
| 1/16/25 | Randon thank you very much for your speedy help yesterday! | |
| 1/15/25 | Nick was super helpful in getting the issue resolved. THANK YOU! | |
| 1/15/25 | All the guys were extremely helpful and had lots of patience! Thank you, thank you, thank you!!!!! | |
| 1/15/25 | Great job all around. Let me know what to look for as well as why it was happening. | |
| 1/15/25 | SUCH A NICE MAN AND JOB WELL DONE! | |
| 1/14/25 | Thank you! | |
| 1/14/25 | HUNTER IS ALWAYS QUICK TO ASSIST AND GETS THE PROBLEM SOLVED IMMEDIATELY. HE IS MY “GO TO GUY!!” LOVE HUNTER!!!! | |
| 1/13/25 | I contacted ClearCom today for IT support. Tim was very helpful and solved the issue quickly with great customer service. | |
| 1/13/25 | Jay was awesome helping me with my email issue using the Authenticator. | |
| 1/13/25 | Thanks Bill! 🙂 | |
| 1/13/25 | keep up the good work! | |
| 1/13/25 | Randon was great! Solved the problem very quickly. | |
| 1/13/25 | Hunter – I appreciated your help, thank you! | |
| 1/13/25 | excellent | |
| 1/13/25 | appreciate all your help Kyle! | |
| 1/13/25 | Great work Nick and thanks so much for getting me out of password jam. | |
| 1/10/25 | Thank You Max!! 🙂 | |
| 1/10/25 | Thank you! | |
| 1/10/25 | Quick and easy, just how I like my problems solved. | |
| 1/10/25 | Michael fixed our issue in no time at all. | |
| 1/9/25 | Tim was great!! Thank you so much | |
| 1/8/25 | Thank You Johnny | |
| 1/8/25 | Thank You Hunter! 🙂 | |
| 1/8/25 | Alex is an extreme asset to your company. Incredibly efficient and accurate! Thank you Alex! | |
| 1/8/25 | Super fast and friendly and I feel relieved now thank you! | |
| 1/8/25 | Killed it. Didn’t waste time. Contacted the 4 other employees with this same software to do the update. Effective! I hate stuff that drags on. 5 Stars. Thanks, Nick! ✊🤙 | |
| 1/7/25 | Randon was knowledgeable about the problem and very proficient fixing it. He was also very patient with me and took the time to be sure I did not lose any documents while correcting the problem | |
| 1/6/25 | Wonnica did an awesome job troubleshooting my problem and getting me back to work in a short amount of time. I definitely appreciate the speedy resolution – thank you!!! | |
| 1/6/25 | great job done quickly and efficiently. | |
| 1/3/25 | Great install time, knew exactly what he was doing. | |
| 1/3/25 | He was able to diagnose and quickly repair all issues with installing the new computer and has us up and running very quickly. | |
| 1/3/25 | Fantastic work as always, guys! | |
| 1/3/25 | Much appreciated for addressing the ticket this morning from a yesterday late afternoon request. | |
| 1/3/25 | always a pleasure working with the staff at ClearCom!! Thanks | |
| 1/3/2025 | I have always had a good experience with anyone I have talked to, and they were always very pleasant and patient! That means a lot! Thanks | |
| 1/3/2024 | Easily the most knowledgeable and helpful IT guy. I was super impressed with Paul’s ability to rectify my situation as much as any professional I have ever dealt with. | |
| 12/31/2024 | This guy has the patience of a saint trying to deal with me on this issue. He stuck with me and was able to get me up and running on my new tablet. Thank you Thank you | |
| 12/31/2024 | thank you for the answer on 12/31!!! | |
| 12/31/2024 | Thanks Quick and Productive! | |
| 12/30/2024 | always great to work with. | |
| 12/27/2024 | Really appreciated Wonnika for being there for me today. | |
| 12/27/2024 | Between constant communication and daily updates, this project was solved. Thank you so much Tim and Mike for all your help with this printer issue, it was driving us insane! | |
| 12/27/2024 | Alex responded so fast it is impressive. Thank you so much Alex! | |
| 12/26/2024 | Hunter was great and fixed the issue quickly! | |
| 12/26/2024 | I worked with Johnny and he took care of my issue immediately. Thank you! | |
| 12/26/2024 | Randon was awesome! Very quick response time and a pleasure to work with. | |
| 12/24/2024 | Appreciate the quick response | |
| 12/24/2024 | Thanks Jay! | |
| 12/24/2024 | 10/10 | |
| 12/24/2024 | I was not expecting Christmas Eve service but thank you so much, Merry Christmas Jay and team | |
| 12/23/2024 | Super kind and understanding, Paul was very patient while I tried to fix our TV after a power outage. Thank you!! | |
| 12/23/2024 | Randon was responsive and able to give me a suggestion on what to do if this issue happens again. Good job, Merry Christmas everyone. | |
| 12/20/2024 | Thanks so much, Hunter! You took the call & immediately resolved the permission access for the laptop. Much appreciated. | |
| 12/19/2024 | Kudos to getting my [software] fixed. Hopefully he gets a good Christmas bonus! He deserves one. | |
| 12/19/2024 | That was fast and easy! Thanks Tim! | |
| 12/19/2024 | Always a pleasure working with Paul. I feel like he is very efficient and effective at communicating resolution times. | |
| 12/19/2024 | Very helpful and knowledgeable. Able to assess the issues and resolve the problem. Thank You! | |
| 12/19/2024 | He got my QB working right! Thank you! | |
| 12/19/2024 | Kyle was great to work with. He kept me updated during the process and I would happily work with him again. | |
| 12/19/2024 | Once again everything was perfect. thank you! | |
| 12/18/2024 | Paul is always responsive and effective when it comes to resolving issues! | |
| 12/17/2024 | Randon helped me correct many longterm challenges and issues I have had with my laptop as well as helping me migrate my email over. | |
| 12/17/2024 | thank you very much. Nick you’re the man my friend. | |
| 12/17/2024 | Thank you for your help Nick! | |
| 12/16/2024 | Thank you for your patience and your help | |
| 12/16/2024 | Tim is so pleasant and great to work with. Solves the problem every time! | |
| 12/16/2024 | Thank you Hunter! | |
| 12/16/2024 | Randon absolutely came through! I accidentally deleted a library that had at least a decade’s worth of documents. He stuck with it, asked the right questions, and successfully uploaded the backup in record time! Yeah, Randon! | |
| 12/16/2024 | Awesome service like always…thank you | |
| 12/12/2024 | Terriffic as usual | |
| 12/12/2024 | Tim was very helpful and professional. Thank you Tim | |
| 12/12/2024 | Great support! Patient, thorough, and a pleasure to work with. My problem was resolved | |
| 12/11/2024 | hunter is the bestest!!!!…and jay, and shaun too…always come through for me when needed…many thanks!!! | |
| 12/11/2024 | Wonnica was very helpful and didn’t laugh at me for a stupid computer issue! I appreciated her prompt help. | |
| 12/11/2024 | Great job by Jay. He immediately diagnosed the problem, explained it well, got us up and running and then set up the new UPS when it arrived. Thank you! | |
| 12/10/2024 | Thank you! Clear COm IT is so much better than our last vendor. | |
| 12/10/2024 | Thanks for your help Nick! I appreciate you. | |
| 12/6/2024 | great work as always. keep up the good work! | |
| 12/6/2024 | thank you- it’s a pleasure printing to the same building you are in. | |
| 12/6/2024 | Patient, thorough, and a pleasure to work with. Cheers, Trevor | |
| 12/6/2024 | thank you Kyle, you’re the man! | |
| 12/6/2024 | 10+ | |
| 12/5/2024 | Thank you! 🙂 | |
| 12/5/2024 | Thank you! | |
| 12/5/2024 | Thank you Sean for going the extra mile and not giving up on me! 🙂 I appreciated the persistent ness on your part! 🙂 | |
| 12/5/2024 | Max was very helpful and appreciate his patience. | |
| 12/5/2024 | Thank you Nick! | |
| 12/4/2024 | Thanks! | |
| 12/4/2024 | thank you Kyle | |
| 12/4/2024 | You came through again!! | |
| 12/3/2024 | Resolved it, taught me something about Outlook, very helpful. Thank you Nick! | |
| 12/3/2024 | Identify and conquer! Thank you for your prompt action. | |
| 12/3/2024 | Service was excellent, fast and easy. Tech was very friendly and helpful. Great Job!! | |
| 12/2/2024 | Always a pleasure to work with Tim! | |
| 12/2/2024 | Thank You! | |
| 12/2/2024 | Thank You~ | |
| 11/26/2024 | thank you miss 🙂 | |
| 11/25/2024 | Sean has been super helpful on this ticket. It has been a struggle between multiple machines and different set-ups but he remained proactive in his communication with [the vendor]. Ensuring the ticket remained a priority. | |
| 11/25/2024 | Wonnica was very professional, kind and quick to resolve my issue. | |
| 11/25/2024 | Tim was very helpful. Called me right back and took care of the problem quick and easy. | |
| 11/22/2024 | Thank You Tim! | |
| 11/22/2024 | Very helpful and polite. | |
| 11/21/2024 | LUIS IS ALWAYS VERY HELPFUL AND GETS THE JOBS DONE | |
| 11/20/2024 | Great support with this ongoing laptop problem… | |
| 11/20/2024 | Mike did a quick and efficient job. Thank you. | |
| 11/19/2024 | great job did what i needed done, Thank you !! | |
| 11/19/2024 | Quick fix! Thank you | |
| 11/19/2024 | Jenn M is the best – we super appreciate her support with our year end initiative! | |
| 11/19/2024 | Thanks for the quick fix! | |
| 11/15/2024 | Thank you! | |
| 11/15/2024 | Randon was prompt and helpful with everything I needed. Zero complaints, and very much appreciate his efforts. | |
| 11/15/2024 | Nick was very knowledgeable and helpful. Thank you NIck. | |
| 11/15/2024 | Paul was very patient and helpful and I have told him he can not retire until after I am retired! Would highly recommend him! | |
| 11/14/2024 | Jay and Hunter were great to work with!!!!! They fixed the issues that I was having with my laptop in an incredible short amount of time. Great to work with a great team | |
| 11/12/2024 | Thank you | |
| 11/12/2024 | Paul was able to solve my issue in less than a minute. Awesome!!!!!! | |
| 11/8/2024 | They were amazing in getting our scanner issue fixed! | |
| 11/7/2024 | GREAT JOB! Thank you! | |
| 11/7/2024 | Absolutely spectacular work. | |
| 11/6/2024 | Nickolas was great. Communicated very good. | |
| 11/6/2024 | Like most projects we ran into a little glitch, but Sean handled it well and came up on top Winning! Nice job. | |
| 11/6/2024 | Outstanding service!!! | |
| 11/5/2024 | Appreciate your perseverance on this problem! Thank goodness there’s more than one way to print a document 😉 | |
| 11/5/2024 | Alex and Ian are hard to beat but Jay gave them a good run for their $ today! hahaha | |
| 11/5/2024 | Quick and painless As always thanks for your prompt response | |
| 11/5/2024 | Nick was great, he responded quickly and fixed the problem even quicker. | |
| 11/5/2024 | As always, prompt and courteous service taking care of any issues I may have. Thanks again for your help! | |
| 11/4/2024 | Thanks again for all your help, well done as usual! | |
| 11/4/2024 | Excellent | |
| 11/3/2024 | Thank you, Johnny. You saved the day and my weekend work. I appreciate YOU | |
| 11/1/2024 | Fast and easy👍 | |
| 11/1/2024 | you the man B) have a great day thanks for all your help! | |
| 10/31/2024 | ClearCom accommodated both my need for a quick resolution and my chaotic EOM holiday schedule. Very appreciative of Nick and the whole ClearCom team! | |
| 10/31/2024 | Thank You Wonnica! | |
| 10/31/2024 | Excellent follow up | |
| 10/30/2024 | Great job Tim | |
| 10/30/2024 | AWESOME AS ALWAYS | |
| 10/29/2024 | Max was courteous and professional. I was so pleased to interact with him! | |
| 10/29/2024 | Mike cleared that up and a few other nagging things. | |
| 10/29/2024 | quick repair, appreciate it! | |
| 10/29/2024 | Thanks for your spot on service and knowledge! | |
| 10/29/2024 | Love working with Paul as he is most knowledgeable with Mac’s | |
| 10/29/2024 | Thank you! | |
| 10/28/2024 | Thank You! 🙂 | |
| 10/23/2024 | Tim was helpful in all areas. Couldn’t have been better. | |
| 10/23/2024 | Amazing, Proactively got my [program] up in running in the background without me getting involved | |
| 10/21/2024 | Speedy assistance! | |
| 10/18/2024 | Great job thank you. | |
| 10/18/2024 | Thank you Wannica! | |
| 10/17/2024 | Thanks Max! | |
| 10/17/2024 | THANK YOU FOR YOUR HELP TIM. | |
| 10/17/2024 | Wonnica was excellent – very helpful/knowledgeable and professional! 🙂 | |
| 10/16/2024 | All great Thanks | |
| 10/15/2024 | Thanks Tim! 🙂 | |
| 10/15/2024 | THANK YOU WONNICA | |
| 10/14/2024 | Tim-You were fantastic. Thanks for all your help. Much appreciated! | |
| 10/11/2024 | Max is always helpful anytime I have had to put a ticket in. He resolves things as quickly as possible. | |
| 10/11/2024 | Thank you!!!!!! | |
| 10/11/2024 | Ian and Alex are great! Thanks.. | |
| 10/11/2024 | Helped with updating [software] at the same time which was appreciated. | |
| 10/10/2024 | Thank you Nick! I am going to work with the set up and see how i do 🙂 I appreciate your attention to detail for me. | |
| 10/10/2024 | Mike had us up and running quickly. We really appreciate it. | |
| 10/10/2024 | Paul got everything right!! Thank you | |
| 10/10/2024 | the best | |
| 10/8/2024 | Thank you for completing this promptly! | |
| 10/8/2024 | Great job getting us working again quickly | |
| 10/8/2024 | 5 star on all accounts! Thanks Chase. | |
| 10/8/2024 | Randon literally found a needle in a haystack with this issue! But he persevered and was able to resolve the issue! | |
| 10/8/2024 | Thank you so much!!! | |
| 10/8/2024 | Thanks Paul! You identified and rectified my problem so quickly. Thanks to your proficiency, I will not have any interruption in my workflow. | |
| 10/8/2024 | Tim really went above and beyond and was determined to solve what really is a minor inconvenience for me when using this laptop. There were more important issues he could have been supporting but stuck with me until he figured out the solution. Tim’s support was EXCELLENT! | |
| 10/3/2024 | Always fantastic service!!! | |
| 10/3/2024 | very nice and kind. Easy and fast to work with. | |
| 10/3/2024 | Excellent service per usual from Sean. | |
| 10/3/2024 | Randon fixed the problem | |
| 10/2/2024 | Great job Thank you !! | |
| 10/2/2024 | Tim was great and got my system back up and running quickly! | |
| 10/1/2024 | Quick fix!!! | |
| 9/30/2024 | Great job and was very quick in fixing my issues | |
| 9/30/2024 | great job | |
| 9/30/2024 | Thanks for your help! | |
| 9/30/2024 | All great! | |
| 9/27/2024 | Great team thanks for all the help | |
| 9/27/2024 | I was very satisfied with Paul’s help! | |
| 9/27/2024 | This request was an “add on” to another request. Max was very willing to assist and did so quickly and professionally. This is the second time Max has helped me and to be honest I was pleased to know he was assigned to my case. I knew I’d be well taken care of. Keep up the good work!! | |
| 9/26/2024 | He not only verified that what was going on was no longer going on, but he took additional steps to prevent recurrence. A-okay!! | |
| 9/26/2024 | Jay was great! | |
| 9/26/2024 | Thanks to Mike i will be able to give demos today He was really helpful and patience with me as it was early Ca. time Great people to work with | |
| 9/25/2024 | Max rocks as always! tx 🙂 | |
| 9/25/2024 | Thank you for your quick resolution time. | |
| 9/25/2024 | Great job! Found the files! | |
| 9/25/2024 | DONE QUICKLY AND IS MAKING A NOTE THAT ITS REOCCURING ISSUE | |
| 9/24/2024 | KEEP UP THE GOOD WORK! | |
| 9/24/2024 | Please pass along my request that i be notified when a new agent is deployed in my workstation. | |
| 9/23/2024 | Mike was INCREDIBLE, very thoughtful and kind and helpful.I would rate him 10/10 stars as he was once again incredible in helping me. | |
| 9/23/2024 | Hunter never gave up and found the issue and fixed it. Thank you!!! | |
| 9/23/2024 | always friendly and professional. | |
| 9/23/2024 | Quick call back – took care of the problem fast! | |
| 9/23/2024 | Max handle my virus issue quickly & efficiently. He explained what probably caused the problem & described the steps he was taking to correct it. I have always great experiences with ClearCom. | |
| 9/20/2024 | Always there when we need you! Thank you | |
| 9/20/2024 | Nice job thank you | |
| 9/20/2024 | Tim was proactive with chasing me down when I placed the call and then was out in poor service areas, Wonnica was knowledgeable and helpful when I called back to get things resolved. A+ | |
| 9/20/2024 | Mike and Hunter are very friendly and professional. | |
| 9/19/2024 | Thanks guys nice job | |
| 9/19/2024 | LOTS OF HELP, VERY PATIENT, TAHNK YOU | |
| 9/19/2024 | she was great | |
| 9/18/2024 | Knowledgeable, friendly, professional, a pleasure to work with. | |
| 9/18/2024 | job well done | |
| 9/17/2024 | I like the bullet point progress notes to see what steps were taken on this request | |
| 9/17/2024 | Jenn is the best!! | |
| 9/17/2024 | Thank you very much! | |
| 9/17/2024 | Love the response time and the details in the messages! Keep up the good work and thanks for your support! | |
| 9/16/2024 | Thank you for your help today! | |
| 9/16/2024 | Unknown if my Outlook will continue to work, time will tell. But Max was very helpful to this point. | |
| 9/13/2024 | It was user error and they didn’t laugh at me, although I did! | |
| 9/13/2024 | Thank you Wonnica! 2nd time she’s helped me in two days. | |
| 9/13/2024 | Ben was great, super helpful and friendly. | |
| 9/12/2024 | Nick was able to disable the pop up from Windows immediately. I appreciate the urgency that Nick responded to my dilemma. | |
| 9/12/2024 | Randon solved the issue I was having in minutes. He got the task completed before I even new it. The response time was amazing and he always let me know updates as soon as they came in. I appreciate it so much! | |
| 9/11/2024 | Great group | |
| 9/10/2024 | Thank you so much!! | |
| 9/10/2024 | Thank you, Wonnica! | |
| 9/10/2024 | Actually resolved the issue before ClearCom had a chance to help. But … because of how ClearCom arranged that portion of my desktop, I was able to figure out where I accidentally placed the folder in question. | |
| 9/9/2024 | Thank you Randon…. you were prompt and very helpful. Problem solved! Have a great day! | |
| 9/9/2024 | nailed it. still working on a few things. | |
| 9/9/2024 | Thanks! | |
| 9/9/2024 | Completely fixed my issue with [a program], did so thoroughly, accurately, and with attention to detail! | |
| 9/5/2024 | good job | |
| 9/5/2024 | Solved my IT issue within the same day. | |
| 9/5/2024 | Amazing!!! | |
| 9/3/2024 | Thank you for your help today Nick! | |
| 9/3/2024 | Per usual, efficient, helpful and very nice. | |
| 9/3/2024 | Thanks, Luis! | |
| 9/3/2024 | The response to support ticket was wonderful. This is the second time I have needed assistance & ClearCom has been great at dealing my issues. So glad to have them as a resource! | |
| 8/30/2024 | Everything was great | |
| 8/30/2024 | Sean was a pleasure to work with and resolved my issue! I really appreciate it, Thanks! | |
| 8/30/2024 | Response time and troubleshooting was amazing! | |
| 8/29/2024 | Thanks Paul | |
| 8/29/2024 | fast response and even though he couldn’t fix the problem (it’s a Microsoft problem) he helped me think about workarounds. | |
| 8/29/2024 | This one was easy as he suggested I unplug the device, which I thought I did, but did the trick. No complaints, got my issue fixed, made me happy. | |
| 8/29/2024 | Excellent support | |
| 8/28/2024 | Thanks Ben! | |
| 8/28/2024 | Excellent and thorough response in an extremely timely manner | |
| 8/28/2024 | Outstanding, thanks for the help | |
| 8/27/2024 | Ryan was fantastic in helping w IQMS issue. He was professional and demonstrated expertise with the software IQMS. He resolved the issue very quickly and was great to interact with. Thank you for good communication and support | |
| 8/27/2024 | AWESOME!! | |
| 8/27/2024 | tim is great | |
| 8/26/2024 | Thank you! | |
| 8/26/2024 | Randon was very helpful-unfortunately the issues on our end were many and confusing. | |
| 8/23/2024 | Very helpful on a last minute project that was not part of my call to him. Set up my scanner that was not working when I started working here. I appreciate the fast response! | |
| 8/23/2024 | Paul has been very helpful throughout this process. I appreciate his professionalism. It’s always a pleasure to work with Paul. | |
| 8/23/2024 | RANDON TROWBRIDGE GOES ABOVE AND BEYOUND THE CALL OF DUTY | |
| 8/22/2024 | Super helpful and resolved my problem efficiently | |
| 8/22/2024 | As always, Clearcom comes thru when I need their help! | |
| 8/22/2024 | Issue was something that we were able to fix on our end by upping my Adobe licensure to Pro. Sorry this issue dragged on so long …perhaps my bad for not being more proactive. As I don’t need the extra functionality regularly (but when I need it, I need it!), I appreciate you pro-actively ensuring I had a solution for my issue. | |
| 8/21/2024 | Thank you for the quick response and understanding! | |
| 8/20/2024 | Sean helps us to resolve the issue quick and he was great! Thank you, Sean. | |
| 8/20/2024 | Added an additional task to my open case to be sure all items were addressed accordingly. | |
| 8/20/2024 | Randon was very help full | |
| 8/19/2024 | Jay very quick and very helpful. Dongle working great. Thank you | |
| 8/16/2024 | Hunter was great. | |
| 8/15/2024 | Nice work! Thank you. | |
| 8/15/2024 | Hunter was very quick and knowledgeable about what was going on. He easily fixed my problem. I am very grateful! | |
| 8/15/2024 | Thank you for explaining my error nicely and helping me get to the right page. 🙂 | |
| 8/14/2024 | The best. Took care of EVERYTHING I needed | |
| 8/14/2024 | Thanks for expediting the ticket since the camera technician was onsite and waiting for resolution. | |
| 8/14/2024 | Thank you. Printing maniac today!! | |
| 8/13/2024 | These guys went above and beyond to get a resolution for this issue. I have never been happier that I enlisted ClearCom as my support help! | |
| 8/13/2024 | Back in business now – thank you! | |
| 8/13/2024 | Tim is always great to work with. He is friendly, very helpful and resolves issues quickly. | |
| 8/13/2024 | He did a great job! | |
| 8/9/2024 | Thank you | |
| 8/9/2024 | [Randon] stuck with it and got it done. Thank you! | |
| 8/9/2024 | Thanks for the quick response! | |
| 8/9/2024 | only took 5 minutes to resolve | |
| 8/9/2024 | Luis knows his stuff! Thanks! | |
| 8/9/2024 | Thanks, Luis! 🙂 | |
| 8/9/2024 | RANDON ALWAYS GET MY SCANNER WORKING! I THANK THE LORD FOR HIM | |
| 8/9/2024 | Great service time. Always helpful. Problem is always fixed quickly. | |
| 8/8/2024 | Great service as always! | |
| 8/8/2024 | Awesome! | |
| 8/7/2024 | You guys rock!!! | |
| 8/7/2024 | Nick’s a pleasure to work with….calm, explains things clearly and patiently and figures out the problem quickly and accurately. Many thanks. | |
| 8/7/2024 | Great response time to my inquires. | |
| 8/6/2024 | Tim did a great job even though we hung up on him a few times…lol. Thanks Tim | |
| 8/6/2024 | Thank you 🙂 | |
| 8/6/2024 | Asked me the questions that allowed me to set access properly and to also make sure we had access to information. | |
| 8/5/2024 | All set | |
| 8/5/2024 | Thank You for you help. | |
| 8/5/2024 | Thanks Mike, great service as always | |
| 8/5/2024 | Nick was extremely helpful and understanding. He saved my day to be short! | |
| 8/5/2024 | Paul was super helpful getting my email issue fixed. He also was helpful trying to fix my monitors before having to escalate the issue to Sean. It is always a pleasure working with Sean. He is thorough and makes sure the issue is completely resolved before closing the case. Whenever he is in the dealership he is always super friendly and always follows up to make sure past issues are still fixed and the computer is working correctly. | |
| 8/5/2024 | You are the MAN BILL!!!! Thank you for everything! Happy Monday! | |
| 8/2/2024 | Continued researching while off the phone line with me so I could continue to work. | |
| 8/2/2024 | Only wish we had figured out this solution originally. thank you! | |
| 8/2/2024 | Great job by Paul He was able to fix both my issues without tying up my computer so I can continue to work Great job Thank you | |
| 8/2/2024 | Tim was great to work with and solved the issue quickly. | |
| 8/2/2024 | PRINTER WAS CONFIRMED TO BE WORKING FINE BEFORE TICKET WAS CLOSED ON DATE OF SERVICE. AGREED TO CALL BACK IF ANY PROBS, SO NO NEED FOR FOLLOW-UP. PRINTER IS STILL WORKING GREAT. THANK YOU AGAIN TO TIM & NICOLE FOR YOUR ASSISTANCE. MUCH APPRECIATED!! | |
| 8/1/2024 | Another awesome job thanks for the quick resolution | |
| 8/1/2024 | Thank you guys! Wifi is working great now! | |
| 8/1/2024 | Quickest resolution yet! | |
| 8/1/2024 | Randon followed up until the issue was resolved. | |
| 7/31/2024 | Thank you | |
| 7/30/2024 | Matt Rose is the best! | |
| 7/30/2024 | Everyone is great! | |
| 7/30/2024 | Perfect! Thanks Jay! | |
| 7/30/2024 | Superb and professional job setting me up. | |
| 7/30/2024 | Thanks Jay | |
| 7/30/2024 | Thank you! | |
| 7/30/2024 | Thank you Jay! | |
| 7/29/2024 | Thanks Mike! | |
| 7/29/2024 | Quickly answered my question! | |
| 7/29/2024 | Thank you very much for your help Sean! | |
| 7/29/2024 | awesome as always! | |
| 7/26/2024 | Thanks Alex | |
| 7/26/2024 | Thank you! | |
| 7/26/2024 | TIM WAS EXCELLENT! PROMPT, EFFICIENT, FRIENDLY, & RESOLVED THE ISSUE VERY QUICKLY. ALSO, NICOLE OPENED THE TICKET THE NIGHT BEFORE AND HER ASSISTANCE ALSO EXCEEDED EXPECTATIONS. THANK YOU BOTH! | |
| 7/25/2024 | Thanks for getting back to me so quickly. It was working by then. I must have a loose connection. | |
| 7/25/2024 | Hunter is great! | |
| 7/25/2024 | Great Job ! Got me connected – friendly and knowledgeable : ) | |
| 7/25/2024 | Thank you Randon. Excellent service. I appreciate you showing me how to solve the problem instead of solving it for me. | |
| 7/25/2024 | super friendly and helpful. | |
| 7/25/2024 | Great Job! | |
| 7/25/2024 | Awesome patience.. i can be a little slow so….. THANK YOU to these cuties –> NICK & SEAN!!!! | |
| 7/25/2024 | THANK YOU | |
| 7/24/2024 | all good stuff-every time! | |
| 7/24/2024 | I am disappointed that these issues were not taken care of the right way at the time of the new equipment last week. I was also on the phone from 10:30 to close to 2:00 to which i lost close to an entire days worth of work assisting with the issues (i leave at 3:00). in the end, with assistance from Randon, the issues were taken care of which i appreciate but i feel as though i should have never had this problem to begin with and am unsure as to how familiar **** is with our set ups.
ClearCom IT Response: We apologize that your support experience fell short of our usual standards. It appears there was a deviation from our procedures. We’ve taken steps to prevent this from happening again. |
|
| 7/23/2024 | We appreciate the thorough troubleshooting and will do some testing later today and let you know more. Thank you, Kyle and Jay! | |
| 7/23/2024 | Per usual and excellent resolution. | |
| 7/23/2024 | Alex was extremely helpful and provided superior customer service! | |
| 7/23/2024 | Thanks so much, Nick for solving my problem!!! | |
| 7/22/2024 | Appreciate the help! | |
| 7/22/2024 | Thanks for digging into Chrome and fixing the issue. 🙂 | |
| 7/22/2024 | Paul R was a pleasure to work with and extremely helpful. | |
| 7/19/2024 | Got the insured resolved in next to no time at all. I appreciate all of your hard work! | |
| 7/19/2024 | great job | |
| 7/19/2024 | All done without me having to clarify. Very grateful. I didn’t know the other parameters. | |
| 7/18/2024 | There wasn’t anything more that Hunter could have done to get this situation resolved. He kept me updated and did his very best. Thank you. | |
| 7/18/2024 | Thanks Kyle | |
| 7/18/2024 | Another great job by Clear Com. Working with your company couldnt be easier. | |
| 7/18/2024 | Always helpful every time I have a question or problem. I appreciate the quick response time! | |
| 7/18/2024 | Thank you for responding to this long term issue, and (fingers crossed) the problem will be resolved. Very happy with the support from clearcom | |
| 7/18/2024 | I appreciate the quick responses to my inquiries. | |
| 7/18/2024 | Great service, as always! | |
| 7/17/2024 | challenging problem that was widespread, fixed quickly as possible. thank you | |
| 7/17/2024 | Randon’s persistence in finding the best solution for my printing problem was fantastic. Thank you! | |
| 7/17/2024 | Started working on a solution immediately. Worked together to identify and resolve the issue as quickly as possible | |
| 7/17/2024 | Thank you, Jacob. | |
| 7/16/2024 | Thank you so much for getting back to me so quickly. | |
| 7/16/2024 | Awesome, as always! | |
| 7/16/2024 | Paul was very speedy and knew exactly how to fix the issue. It’s always great when working with him. | |
| 7/16/2024 | Great job! | |
| 7/15/2024 | Hunter did a great job. He solved all of my issues and helped me work through additional ones I didn’t even know I needed to solve. Thank you Hunter! | |
| 7/15/2024 | I appreciate Tim’s help with this. His communication was detailed and he made sure all issues were fixed. | |
| 7/12/2024 | Tim was so helpful today – researched the issue for me and was determined to help me get it resolved. Ty. | |
| 7/12/2024 | appreciate the password reset, I hadn’t received an email about it prior to the reset so when I had come back to the office later I was logged out all together. Sorry I’d missed the call, thanks for all the help. | |
| 7/12/2024 | problem solved !!!!! | |
| 7/12/2024 | its always a great experience. | |
| 7/11/2024 | Great job! | |
| 7/11/2024 | Very pleased with Tim’s help. | |
| 7/11/2024 | Thank you so much! | |
| 7/11/2024 | ALL OF THE ABOVE!! 🙂 | |
| 7/11/2024 | Thank you for making house calls and thanks also for getting all of my files where they need to be. You guys rock! | |
| 7/9/2024 | Thank You Randon! | |
| 7/9/2024 | I appreciate the emailed explanation. | |
| 7/9/2024 | Thanks | |
| 7/9/2024 | [Jacob] got my email issues resolved in a matter of minutes. I greatly appreciate his hard work and proactiveness, when getting the matter resolved! | |
| 7/9/2024 | Beyond expectations! thank you | |
| 7/9/2024 | Appreciate the quick response | |
| 7/8/2024 | Awesome as always!!! | |
| 7/8/2024 | Thank you for all the help! | |
| 7/5/2024 | Very patient with me | |
| 7/5/2024 | Hunter updated my computer very quickly! Thanks | |
| 7/5/2024 | Awesome as always! | |
| 7/3/2024 | Randon, [he] did not need it after all, but we appreciate your follow through. | |
| 7/3/2024 | Paul, thanks for getting the information to me first thing Monday, as requested! | |
| 7/3/2024 | THANK YOU | |
| 7/3/2024 | Sean – above & beyond! [She] will lover her new set up! Thank you! Alex, thanks for getting the order in so quickly. | |
| 7/2/2024 | Give this man a raise | |
| 7/2/2024 | Thanks for getting this information over so quickly, Ben! | |
| 7/1/2024 | Thanks for the help! | |
| 7/1/2024 | awesome | |
| 6/28/2024 | Thank You! | |
| 6/28/2024 | RANDON ALWAYS HELPS GET THE SCANNER WORKING WHAT EVER IT TAKES HE IS A GOOD WORKER FOR YOUR COMPANY | |
| 6/27/2024 | Just a little misunderstanding, I thoought he logged the steps to recreate the fix but he was logging everything he did. all cleared up thanks Mike! | |
| 6/27/2024 | Always a pleasure working with him | |
| 6/26/2024 | Awesome help and response from Tim…thank you very much! | |
| 6/26/2024 | This was great! Really appreciate the assistance on our home office set up as we work from home some and have the kids managing their summer work and college prep programs. Thank you! | |
| 6/26/2024 | Mike has once again delivered with acuracy and speed! | |
| 6/25/2024 | Thank you Alex! | |
| 6/25/2024 | No joke, this ticket was solved before I even created it! Impressive! | |
| 6/25/2024 | Our tag team of Bill (who answered my initial call) and Mike (who called to confirm we were back up and why) were both great! | |
| 6/25/2024 | Thank you!! | |
| 6/25/2024 | [The computer] is back up and running! thank you so much! | |
| 6/24/2024 | Thank you, all for your help | |
| 6/24/2024 | KEEP UP THE GOOD WORK! | |
| 6/24/2024 | Randon solved this issue very quick and well | |
| 6/24/2024 | worked out good. | |
| 6/21/2024 | Touch problem that was outside of their control. Continued to keep tracking the issue, even when Microsoft closed the case without any resolution. Gave updates as they could. | |
| 6/19/2024 | Thanks, Luis. You solved a frustrating problem with speed and ease. Typical ClearCom experience. Much appreciated | |
| 6/19/2024 | awesome | |
| 6/17/2024 | Always helpful and responsive! | |
| 6/17/2024 | Flexible with support needed at a certain time. | |
| 6/17/2024 | Always helpful and efficient! | |
| 6/15/2024 | Thanks! | |
| 6/14/2024 | Happy Happy | |
| 6/14/2024 | Kyle, explained everything perfectly and was proactive in trying to find other solutions before our call. | |
| 6/14/2024 | Mike did great get our eFax machine up and running again. | |
| 6/13/2024 | Paul is literally the best! | |
| 6/12/2024 | Tim was really helpful… | |
| 6/12/2024 | Thanks for your assistance! | |
| 6/12/2024 | Thanks for the help! | |
| 6/12/2024 | Thank You Mike! 🙂 | |
| 6/12/2024 | RANDON IS GREAT | |
| 6/11/2024 | Thank You Randon! You Guys Are The Best! 🙂 | |
| 6/11/2024 | Thumbs up as always Thanks | |
| 6/11/2024 | Tim was very helpful and patient, thank you!! | |
| 6/11/2024 | Fantastic job! Thank you. | |
| 6/11/2024 | Thanks for looking into this for me Hunter | |
| 6/7/2024 | Thank you Paul. You solved my issues in a timely manner. All is good! Be safe! | |
| 6/7/2024 | Overall Great Experience and Very Knowledgeable with getting my printer working and online. 5 STARS ALL DAY!!! | |
| 6/6/2024 | Thanks Tim! | |
| 6/5/2024 | Thanks Mike! 🙂 | |
| 6/4/2024 | Tim was very quick o get back with me and fixed the problem | |
| 6/4/2024 | Thanks so much for moving these files for accessibility! Timely & well done. | |
| 6/4/2024 | Thank you! | |
| 6/3/2024 | Paul was extremely helpful and patient with me. Thank you, Paul!! | |
| 6/3/2024 | you guys are the best as always | |
| 5/31/2024 | fantastic service by Tim, fixed my PC issues so quick I wish I had called in sooner. 10/10 | |
| 5/31/2024 | Thanks | |
| 5/31/2024 | Got everything we needed done super quickly! | |
| 5/31/2024 | I appreciated the professionalism and kind attitude. It is so nice to deal with someone that does not make you feel hopeless. | |
| 5/30/2024 | Hunter stuck with it until it was totally done, not just a band-aid. His communication was awesome! | |
| 5/30/2024 | It is awesome that you got all of this done that fast! Thank you so much Alex! | |
| 5/29/2024 | Nice Job Mike. I could not find th eissue but you di dand prtty timely too. I have tested and it is working as you said. Thank you!! | |
| 5/29/2024 | Thanks Ben | |
| 5/29/2024 | This was quick easy and he was very patient | |
| 5/28/2024 | Tim went right to the cause! | |
| 5/24/2024 | They did a great job! | |
| 5/24/2024 | Hunter was extremely helpful, friendly and professional. He determined right away that my PC didn’t have the apps I needed (Excel) installed, and the PC had a security issue as well. Working with Hunter, I realized he truly enjoys his job by the way he reacted to identifying the issues with my PC and communicated the situation to me. He has a genuine positive attitude, and that was nice to experience. Thanks Hunter. | |
| 5/23/2024 | Thank you for the great service, Tim, and for checking back! | |
| 5/23/2024 | AWESOME! | |
| 5/22/2024 | Thanks Mike! | |
| 5/22/2024 | Did great! | |
| 5/22/2024 | Could not have been a better help. Everything I needed was solved, and he helped me set up additional things so my productivity was peak. | |
| 5/22/2024 | Prompt response as usual!!! | |
| 5/21/2024 | thank you | |
| 5/21/2024 | He was quick and efficient. Very professional | |
| 5/21/2024 | My experience was great, Hunter contacted me and had my issue resolved very quickly. He did a great job!!! | |
| 5/20/2024 | Nailed it! | |
| 5/20/2024 | Nick was great on this issue that we’ve dealt with repeatedly. Stayed on it from start until it was resolved (hopefully!). Thanks for being diligent about reaching out to make sure that our phones were working properly! | |
| 5/17/2024 | Hunter was both prompt and efficient. He communicated clearly to me and followed up as well. | |
| 5/17/2024 | 1st ticket for me post-onboarding, went great! thanks for the help! | |
| 5/17/2024 | Thanks, Matt! | |
| 5/16/2024 | So pleasant! | |
| 5/16/2024 | Timely and Professional response-Much Thanks!! | |
| 5/15/2024 | Really appreciated Paul’s help and research regarding an email delivery instance | |
| 5/15/2024 | Thanks for your help. | |
| 5/15/2024 | Resolved my issue right away. thank you | |
| 5/15/2024 | Thank you! | |
| 5/15/2024 | It was a fast response and a quick assist. Thanks, Tim! | |
| 5/15/2024 | Tim was very knowledgeable and resolved the issue quickly. | |
| 5/15/2024 | Can’t say enough about Jenn and the entire team at ClearCom. They are a fantastic business partner which we value and appreciate. Great company, great people, great service…top notch! | |
| 5/14/2024 | Thanks so much! | |
| 5/14/2024 | Sean was awesome & very helpful. | |
| 5/13/2024 | Service was awesome. Tim knew the exact problem and was able to respond | |
| 5/13/2024 | Great job Hunter in helping me set up my email on a new phone! Quick and efficient. Thank you | |
| 5/13/2024 | NICK FRANK WAS VERY HELPFUL, HE KNEW EXACTLY WHAT I NEEDED DONE. | |
| 5/9/2024 | thank you, | |
| 5/9/2024 | Thank you Bill and Nick for you assistance & thanks to Randon for coming on site, much appreciated! | |
| 5/9/2024 | All Good Thanks. | |
| 5/9/2024 | Randon was top notch. | |
| 5/8/2024 | thank you | |
| 5/8/2024 | Thank you! | |
| 5/8/2024 | very pleasant and helpful! | |
| 5/8/2024 | Very quick response and easy to converse with about the issue. | |
| 5/7/2024 | Tim was very helpful with a difficult and frustrating situation. He went out of his way to help resolve the issue. He got me up and running again in a short time. Awesome Job!!! | |
| 5/7/2024 | Thank you | |
| 5/6/2024 | Truly amazing in every way possibly imaginable | |
| 5/6/2024 | 3 seconds problem fixed | |
| 5/6/2024 | Took care of issue right away. Thank you | |
| 5/6/2024 | Mike Ertsgard was able to fix ASAP. | |
| 5/3/2024 | Awesome job by Paul. Was up and running within minutes. | |
| 5/3/2024 | Thank you | |
| 5/2/2024 | Thank you Jen.. Please thank Paul as well. Outstanding Customer Service. | |
| 5/2/2024 | Thank You Nick! 🙂 | |
| 5/1/2024 | Thank you for your quick response, Dan! | |
| 4/30/2024 | very determined to help me solve it, once we got it right, he even worked with me to find out what was making it not working so we would know for the future, Great Job Hunter, Give him a Dunks Card on Me! | |
| 4/29/2024 | CLEAR COM WAS ABLE TO FIND ME A SOLUTION WHEN ALL OTHERS FAILED. THANKS AGAIN | |
| 4/26/2024 | Thank You | |
| 4/26/2024 | Paul called me quickly and the issue was resolved within minutes. | |
| 4/26/2024 | Thanks for your timely and thorough resolution! | |
| 4/25/2024 | Outstanding service as always! | |
| 4/25/2024 | Nick IS awesome!! Thanks again Nick. | |
| 4/25/2024 | Tim was great – I have so much going on that I wasn’t able to schedule this earlier and he worked with me to fit into my schedule. | |
| 4/24/2024 | I would recommend ClearComm to other businesses or organizations that would need IT assistance. They were fast, respectful and professional. | |
| 4/24/2024 | Together we did the best we can until I receive a new computer from clear com which is on order | |
| 4/24/2024 | THE BEST! Every single time! | |
| 4/24/2024 | Mike was awesome! He kept at the issue until he was able to resolve it and got me back to downloading documents as smoothly & easily as I did before the issue began. I have no doubts that he will create a thorough log of the corrections he made so that when this happens again in the future it will be an easy fix. I really appreciate that he didn’t give up & worked every bit of magic he knew to make things work. Thank you!! | |
| 4/24/2024 | Thank you | |
| 4/23/2024 | You ROCK! 🙂 | |
| 4/23/2024 | Great job assisting with getting me back on track accessing the XXXXX, which I use for XXXXX. Thank you. | |
| 4/22/2024 | Thank You Bill | |
| 4/22/2024 | He was ready with an answer within minutes. | |
| 4/22/2024 | Thank you!! | |
| 4/22/2024 | Thank you so much!! You’re the best! | |
| 4/22/2024 | Mike did another fantastic job at helping us out. Keep up the great work | |
| 4/22/2024 | Always prompt in response and working through requests. Thank you | |
| 4/19/2024 | Randon was very helpful in resolving our ticket, and answering our questions. We appreciate the timely help. | |
| 4/18/2024 | Thanks for the help, Tim! | |
| 4/18/2024 | Thanks Nick! 🙂 | |
| 4/18/2024 | Excellent! | |
| 4/18/2024 | Paul Rozzen was excellent. He provided exceptional customer service. He was patient, knowledgeable and anticipated some additional needs. I was pleasantly surprised by his professionalism and will specifically ask for him if I encounter any problems moving forward. | |
| 4/17/2024 | Thanks so much! Great job as always! | |
| 4/17/2024 | Paul called about one thing and asked if anything else and he fixed a printer issue for me as well | |
| 4/16/2024 | Great job getting me remotely connected at home. Nice job Hunter! | |
| 4/16/2024 | Outstanding! | |
| 4/16/2024 | Nick killed it. A true wizard! Mapping networks and drives is 100% above my paygrade. Nick got the right authorizations to do it and had me hooked up in no time. Really appreciate it. | |
| 4/16/2024 | Always awesome service at Clear Com. Thank you. | |
| 4/16/2024 | Thank You Paul! 🙂 | |
| 4/16/2024 | Thanks for the immediate assistance! | |
| 4/16/2024 | Thank you, Nick! | |
| 4/16/2024 | Always there for us. Much appreciated! | |
| 4/16/2024 | Mike P is always friendly and helpful. | |
| 4/15/2024 | Amazing!!! | |
| 4/15/2024 | Paul did an awesome job! I really like how he called with updates when things were taking longer than normal and would ask the best time for him to be working on my computer. I felt like he knew exactly what the issue was and tackled them effectively. | |
| 4/15/2024 | Always so quick- Thank you! | |
| 4/12/2024 | Great job & quick fix! | |
| 4/12/2024 | Amazing and efficient service. Sean was more than willing to help and very patient. | |
| 4/12/2024 | Thank You Kyle! 🙂 | |
| 4/11/2024 | Sean needs a red cape! Superman!!!! | |
| 4/11/2024 | Thanks for your help! | |
| 4/11/2024 | THANK YOU! | |
| 4/10/2024 | I am guessing response time was not in the representative’s control. The phrase “within a few hours” should replaced with something that doesn’t make your clients question why the company chose you for support. “A few hours” makes me think there was an unrealistic goal in the past, complaints for not meeting goals, and now an estimated response time somewhere between the length of an NFL game and a poker tournament. So, the gig on response time is because of this. The tech was phenomenal! | |
| 4/10/2024 | Thank you for the quick response. | |
| 4/9/2024 | Mike does a great job always pleasant and helpful. Randon Good job with follow up! | |
| 4/8/2024 | REPRESENTATIVE WAS VERY PLEASANT. HE WAS ABLE TO RESOLVE MY ISSUE VERY QUICKLY. | |
| 4/5/2024 | great job Hunter! | |
| 4/5/2024 | Dan was great to work with. He is very friendly and knowledgeable. He checked in often to make sure everything was running smoothly and made sure all my questions were answer. Overall, it was a very easy process working with him to fix some of my new computer issues. 10/10 | |
| 4/5/2024 | Quickly corrected issue. Thanks! | |
| 4/5/2024 | Tim was very helpful. | |
| 4/4/2024 | Took care of issue right away,all was fixed. Thank you! | |
| 4/3/2024 | Thank you | |
| 4/2/2024 | Thank you! | |
| 4/2/2024 | Tim’s fast and efficient, resolved all the problems I had. | |
| 4/2/2024 | Thank you, Sean. I sincerely appreciate your proactiveness! | |
| 4/1/2024 | Very quick and friendly service. | |
| 4/1/2024 | We appreciate Randon coming out right away and resolving the issue. Bill was great with the follow up. Much appreciated!!! | |
| 4/1/2024 | Resolved the issue as quickly as possible | |
| 4/1/2024 | Thanks, Hunter. Dotti appreciated your assistance. | |
| 4/1/2024 | Great working with Hunter, very responsive, knowledgeable, and proactive! | |
| 3/29/2024 | Great Teamwork! Yay. | |
| 3/29/2024 | Tim was very helpful, very patient and resolved all my concerns! He has great customer service and a great personality! Thank you! | |
| 3/29/2024 | Nick responded immediately to my ticket submission. He followed up with me & my team through out the day. Which was helpful given our PM team’s busy daily schedule. Ultimately our branch was was ready with everything we needed in a business day. Thanks, Nick for your diligence. | |
| 3/29/2024 | This was simply perfect. Thank you! | |
| 3/28/2024 | Thanks Randon! | |
| 3/28/2024 | So prompt & helpful !!! Great personality !!! | |
| 3/26/2024 | Hunter is always great to work with. Resolves any issue quickly.! | |
| 3/26/2024 | Always pleased with the speedy responses & solutions!! | |
| 3/26/2024 | Thanks for the quick response. | |
| 3/26/2024 | Thank you. | |
| 3/26/2024 | Thank you, Tim! | |
| 3/22/2024 | Thanks nick! you were great! | |
| 3/22/2024 | Great job — thanks Tim & ClearCom! | |
| 3/22/2024 | Thankis Tim! Service was excellent | |
| 3/22/2024 | Tim was extremely helpful and knowledgeable. He was able to quickly resolve the issue and took the time to explain the situation. Very much appreciate his quality customer service. Great job and Thanks. | |
| 3/22/2024 | Thank you for all your help! | |
| 3/21/2024 | Thank You! | |
| 3/21/2024 | awesome | |
| 3/19/2024 | Mike Pedersen is the BEST! We are building an addition at the office so we can keep him here as King of [our company]! Thank you Mike!! | |
| 3/19/2024 | Nice job. Thanks again! | |
| 3/19/2024 | Paul helped me figure out a couple things and was very thorough and explained what he was doing so I know how to do in the future. Thank you sir. | |
| 3/19/2024 | Paul called while I was on the road, was available to work with me as soon as I was stationary, understood the issue, and knew what to do to resolve it promptly. | |
| 3/19/2024 | EXCELLENT!!! | |
| 3/18/2024 | Dan was friendly, knowledgeable, and professional and quickly resolved the problem. Thanks! | |
| 3/18/2024 | Thank you Tim…. outstanding follow-up and service! Problem handled and now we can focus on making more money doing what we do…. Thank you again! | |
| 3/18/2024 | Awesome resolution time and knowledge of issue | |
| 3/16/2024 | I need immediate assistance since we are busy CPA firm and in tax season. I received it and Sean stayed with me throughout the whole process to make sure that everything worked properly and even followed up afterwards with additional comments.. Can’t tell you how much I appreciate this! Admittedly, I am not the best and he understood completely and assisted all the way. | |
| 3/14/2024 | Thank you, Nick! | |
| 3/14/2024 | Mike took care of it very easily. It was a quick smooth process. He’s really helpful and kind. | |
| 3/14/2024 | Had the pleasure of speaking with Paul twice this week. He was great to work with and solved the issues quickly. | |
| 3/13/2024 | very simple case done quickly, good enough for me. | |
| 3/13/2024 | just exceptional | |
| 3/13/2024 | Thank you, Mike! | |
| 3/13/2024 | Thanks for the quick and accurate setup | |
| 3/13/2024 | Great work Paul. Appreciate the promptness and your call. | |
| 3/12/2024 | Tim was great! | |
| 3/12/2024 | took care of me promptly and skillfully and friendlyully 😉 | |
| 3/12/2024 | Awesome job, Thank You Hunter!!! | |
| 3/12/2024 | Nick was very quick with his response and resolved the issue very quickly. Thank you, Nick! | |
| 3/11/2024 | Sean was awesome through this entire experience. Can’t thank him enough for the amount of effort he put into this ticket. | |
| 3/11/2024 | Took care of issue and let me know what it was, emails in quarantine. Thank you | |
| 3/11/2024 | GREAT HELP!!! THE MAN!!!!! | |
| 3/11/2024 | Bill got right on it and resolved the main issues quickly. Thanks! | |
| 3/11/2024 | TY Tim | |
| 3/7/2024 | I was very happy with the clearcom technical assistance: very professional, friendly and knowledgeable. | |
| 3/7/2024 | Again, quick and easy with Clearcom’s Team. | |
| 3/7/2024 | Thank you for the quick response, Nick! It’s working great!! | |
| 3/7/2024 | Great attitude too! | |
| 3/7/2024 | The IT member was excellent and very professional. | |
| 3/7/2024 | Took care of what needed to be done. Thank you | |
| 3/7/2024 | Kind and patient | |
| 3/7/2024 | Excellent support – Thanks! | |
| 3/6/2024 | Knowledge and experienced; effective communication skills; efficient problem solving skills. | |
| 3/6/2024 | GREAT JOB HUNTER! THANK YOU! | |
| 3/6/2024 | Hunter did an outstanding job! | |
| 3/5/2024 | Thank You Randon! 🙂 | |
| 3/5/2024 | You guys rock! Thank you! | |
| 3/5/2024 | Tim gave me great customer service and support. | |
| 3/5/2024 | Thanks for the efforts as always | |
| 3/5/2024 | Quick and professional service and repair – thank you | |
| 3/5/2024 | THANKYOU TIM GOOD JOB | |
| 3/5/2024 | So friendly, so helpful. Very goodd. | |
| 3/4/2024 | You stuck at it until it was determine that the data (usb) cable was defective. Thank you for not just giving the Multi-Function unit the heave ho. | |
| 3/4/2024 | Paul was a great help. Thanks again. | |
| 3/4/2024 | Awesome and FAST Help | |
| 3/4/2024 | I have dealt with a couple of ClearCom employees over the last week and have had awesome service from every one of them. All were friendly and very knowledgeable. | |
| 3/4/2024 | Kyle just called to follow up and confirm completion of request. Resolution was sooner than expected. | |
| 3/1/2024 | Helped fast and efficiently | |
| 2/29/2024 | Hunter is great! | |
| 2/29/2024 | Thank You Kyle! 🙂 | |
| 2/29/2024 | Daniel emailed me right away that the email I sent was spam. It was a $50 gift card so I wanted to be sure! I appreciated the speedy follow up phone mail message to confirm the result. Thanks ! | |
| 2/28/2024 | Great response time very knowledgeable about how to fix the problem. Very polite and explain it so I understood. | |
| 2/28/2024 | you got it all right! | |
| 2/27/2024 | Kyle got the issue resolved in minutes. Everything is now working great and made this issue a blimp in existence. I appreciate his quick response time and his ability to resolve this matter. Thank You! | |
| 2/27/2024 | Found the problem quickly and make the proper fix. All Good – Thank you for your help and professionalism. | |
| 2/27/2024 | Very helpful. | |
| 2/27/2024 | Thank you !! 🙂 | |
| 2/27/2024 | Thank You! | |
| 2/26/2024 | Thank you Kyle! | |
| 2/26/2024 | Thanks for your help. He hooked up a printer while he was logged in. | |
| 2/26/2024 | This was a difficult task and I’m beyond happy to have it resolved. | |
| 2/26/2024 | Thank you Tim! 🙂 | |
| 2/23/2024 | Hunter worked around my schedule and was able to get my Office issues resolved in a timely manner. | |
| 2/23/2024 | Awesome Help Thank you for your help and professionalism. | |
| 2/23/2024 | Nick was patient, kind and efficiently resolved my issues! Also, Nick was flexible and rescheduled this to best accommodate my schedule! Thank you Nick!! | |
| 2/22/2024 | Mike got it DONE! I needed a protected folder for sensitive documents and Mike created it and locked it down. Just what we needed. | |
| 2/21/2024 | Thank you for helping us out so quickly. | |
| 2/21/2024 | Michael was absolutely amazing and very helpful. To be honest Alex, Jenn and all helpers are fantastic. Top notch and reliable. Best corporate partner our business has. Very grateful | |
| 2/20/2024 | Great service and walk through of the changes / access requested. Thank you Tim. | |
| 2/20/2024 | Always a pleasure to work with the ClearCom team! | |
| 2/20/2024 | Thank You | |
| 2/20/2024 | ClearCom is by far, the best IT company I have worked with over my 13 year law enforcement career. I recommend ClearCom to any department that is looking for a dependable IT company. | |
| 2/19/2024 | Amazing work and helped me go into the weekend with confidence that the issue was resolved. | |
| 2/19/2024 | Always such a quick response. Thanks for taking care of our issue so fast- We appreciate it! | |
| 2/17/2024 | Awesome services | |
| 2/16/2024 | Awesome Help – Always very professional and very helpful – Thank you | |
| 2/16/2024 | Thank You Paul! 🙂 | |
| 2/16/2024 | Thanks Nick. Always helpful and got me back up and running quickly. Resolved my issue!! | |
| 2/16/2024 | Excellent turnaround time and knowledge | |
| 2/15/2024 | All the above. Thanks | |
| 2/15/2024 | a pleasure to work with | |
| 2/15/2024 | Perfect! | |
| 2/15/2024 | Thank You | |
| 2/15/2024 | Paul is amazing as always! | |
| 2/15/2024 | Excellent support and knowledge base. Taught me exactly what I needed to know. | |
| 2/14/2024 | Thanks Tim ! | |
| 2/14/2024 | Always great support from Clear Com | |
| 2/14/2024 | Thanks Guys! Great Job As Always!! | |
| 2/14/2024 | Thanks Nick! | |
| 2/14/2024 | Great work again! | |
| 2/14/2024 | Thank you for correcting so quickly!!! | |
| 2/13/2024 | Excellent response and resolution. Thank you so much. | |
| 2/13/2024 | Thanks Nick | |
| 2/13/2024 | Mike was a complete rock star!!! He fixed what has been being worked on for weeks!! Thanks Mike!! | |
| 2/12/2024 | Thank you for the follow-through, Kyle! | |
| 2/12/2024 | Incredible service, Kyle is always a pleasure to work with! | |
| 2/12/2024 | Thank you Kyle… very responsive and helpful. Great Customer Service. | |
| 2/9/2024 | There was nothing needing done, but the offer of potential aid is appreciated. | |
| 2/9/2024 | Thanks, Ben, for getting the printer added to my laptop so quickly! | |
| 2/9/2024 | Thank You! 🙂 | |
| 2/8/2024 | ALWAYS BEEN TAKEN CARE OF IMMEDIATELY | |
| 2/8/2024 | Thanks for releasing the email. | |
| 2/7/2024 | thank you, Clear Com Team, 🙂 | |
| 2/7/2024 | Extremely helpful and knowledgeable. Went way above and beyond. | |
| 2/7/2024 | You guys are awesome Thank you for your help and professionalism |
|
| 2/7/2024 | Thank You Kyle! | |
| 2/6/2024 | thank you Dan! | |
| 2/6/2024 | He did a really good job at getting me setup in my email password when our previous IT couldn’t help me whatsoever. | |
| 2/6/2024 | Awesome as always! Thanks Randon | |
| 2/6/2024 | Awesome!!! | |
| 2/5/2024 | Thank You | |
| 2/5/2024 | Hi Hunter, Thank you so much for taking care of this. Our clinician was unable to log into her account which delayed her from giving patient care. You made it happen and took care of this issue right away. Thank you! | |
| 2/5/2024 | Thank you Randon. | |
| 2/2/2024 | Thank you | |
| 2/2/2024 | Requested assistance in creating a platform to better manage the use of our branch’s service vehicle & the shared calendar was created & published very fast and the follow up was very helpful. | |
| 2/1/2024 | Great job once again! | |
| 2/1/2024 | Happy Joy | |
| 2/1/2024 | Excellent support, thanks for the help Tim! | |
| 2/1/2024 | Thank you for the help!!! | |
| 2/1/2024 | Thank you!! | |
| 2/1/2024 | Thank you both for you taking care of this issue! | |
| 1/31/2024 | Thanks Guys! Great Job As Usual!! 🙂 | |
| 1/31/2024 | Always helpful and pleasure to work with Alex & Hunter. Tks!! | |
| 1/30/2024 | Excellent job, thanks! | |
| 1/30/2024 | Thanks for your immediate attention, Alex. | |
| 1/30/2024 | Thanks, Paul | |
| 1/28/2024 | All took care of issue. Thank you!! Appreciate it!! | |
| 1/26/2024 | Great Job Paul! You guys are the BEST!! | |
| 1/26/2024 | Both Paul and Sean were great. Paul answered my calls and got back to me with timely responses. Sean came into my home was very respectful and knowledgeable. He was able to fix the issue in the field. Thank you both. | |
| 1/26/2024 | Thank you, Sean! Thanks for sticking with it! Crazy problem has been resolved! Thanks again Sean- | |
| 1/26/2024 | Thanks, Mike. The issue has been resolved, and all printers are now working correctly. | |
| 1/26/2024 | Two great guys to work with!! Thank You | |
| 1/25/2024 | Great to work with. New exactly how to fix my issues. Went above and beyond. | |
| 1/25/2024 | Kyle diagnosed the problem corrected. | |
| 1/25/2024 | Thanks! | |
| 1/25/2024 | Thank you Paul! | |
| 1/25/2024 | Thank you | |
| 1/25/2024 | Thanks for the support! | |
| 1/24/2024 | Prompt attention to the concerning (phishing) emails. Thank you! | |
| 1/24/2024 | Thank You Clear Com Team! | |
| 1/24/2024 | Paul was ultra super, too! | |
| 1/24/2024 | Thank You Sean! | |
| 1/23/2024 | tricky problem, but it was worked on until complete. | |
| 1/23/2024 | Nick is awesome! | |
| 1/22/2024 | Thank you for quick response time!! | |
| 1/22/2024 | Great Job Guys! Thank you soo much | |
| 1/20/2024 | Great service! | |
| 1/19/2024 | Paul was Awesome, helpful, knowledgeable, and solved my problem fast, and Professionally | |
| 1/18/2024 | Excellent communication and prompt service. Thank you! | |
| 1/18/2024 | Mike was great! | |
| 1/17/2024 | thank you! | |
| 1/17/2024 | EXCELLENT SERVICE!! TY | |
| 1/17/2024 | Was AWESOME!!!! | |
| 1/16/2024 | Thanks Guys! | |
| 1/14/2024 | problem solved. Thank you | |
| 1/12/2024 | Thank you Mike! | |
| 1/12/2024 | Nick and Randon were awesome thanks | |
| 1/11/2024 | Sean went above and beyond to be thorough and research my scanner issue today. | |
| 1/11/2024 | Great job, thanks, | |
| 1/10/2024 | Randon was able to deliver the phone to the jobsite. This helped alot | |
| 1/10/2024 | Sean was very helpful and solved my problem efficiently. He also answered my many tech questions as well. Thank you for getting me up & running again. | |
| 1/10/2024 | All good! Very responsive! | |
| 1/10/2024 | Tech that came out to site was awesome and resolved my issue very quickly. | |
| 1/9/2024 | thanks | |
| 1/9/2024 | you rock! tx! | |
| 1/9/2024 | Excellent/prompt service as always! 🙂 | |
| 1/9/2024 | Another great job, Thanks Mike | |
| 1/9/2024 | Always prompt and usually able to take care of any issue with one call. | |
| 1/8/2024 | Thanks for your perseverance, Nick! | |
| 1/8/2024 | Super patient. | |
| 1/5/2024 | Ty! awesome as always! | |
| 1/5/2024 | Excellent! | |
| 1/4/2024 | Thank You Hunter! 🙂 | |
| 1/4/2024 | thank you for getting me going | |
| 1/4/2024 | GREAT JOB NICK 🙂 | |
| 1/4/2024 | He addressed many issues on one call | |
| 1/3/2024 | excellent work, two issues one call – just about prefect | |
| 1/3/2024 | Thank you!!! | |
| 1/3/2024 | Took a few days to get the issue resolved, but Nick and Paul were very communicative, followed-up up with me several times, and ultimately fixed the issue. | |
| 1/2/2024 | very helpful and didn’t take long | |
| 12/29/2023 | Thanks! | |
| 12/29/2023 | Nicole and Dan acted quickly in helping me fix my mistake. | |
| 12/27/2023 | Got ’em all! | |
| 12/27/2023 | A+ in all catagories! Nice job Mike thanks. | |
| 12/27/2023 | The ClearComm team is extremely supportive and does a great job! | |
| 12/26/2023 | Thank you again! | |
| 12/26/2023 | Fast response and a fast resolution! | |
| 12/26/2023 | Thanks, Bill. | |
| 12/22/2023 | Great group of technicians! | |
| 12/22/2023 | Thank you Nick for the quick resolution | |
| 12/21/2023 | spoke directly with Kyle and solved the problem quickly!! | |
| 12/21/2023 | Thank you, Mike! | |
| 12/20/2023 | Thank you, Kyle! | |
| 12/19/2023 | very helpful and solved issue quickly | |
| 12/19/2023 | thanks again for the quick response | |
| 12/14/2023 | Fantastic, quick solution and friendly service! | |
| 12/14/2023 | Awesome service. Thank you Kyle | |
| 12/14/2023 | This review is on Randon for fixing my printer issue. Thank you for getting it straightened out! | |
| 12/13/2023 | Nick provided super quick results and went above and beyond to get files we were unable to access. | |
| 12/13/2023 | Thank you for your quick response & patience! | |
| 12/12/2023 | I am new and Paul helped me and I learned a little in the process. Thanks | |
| 12/12/2023 | thanks for the help. | |
| 12/11/2023 | Thank You Nick, You were awesome! | |
| 12/8/2023 | Thank you! | |
| 12/8/2023 | Great job! | |
| 12/7/2023 | Thank you for the quick response | |
| 12/7/2023 | Paul was excellent | |
| 12/7/2023 | he understood my concerns and got me closer to resolve thanks Mike | |
| 12/7/2023 | Paul was quick to update me on my potential phishing email. He was professional and nice to speak with. | |
| 12/7/2023 | Matt Rose was great He help me through issue in a timely manner and explained things as he did them. Thanks so much | |
| 12/7/2023 | All resolved, quickly 🙂 | |
| 12/6/2023 | Thank you for the information.. | |
| 12/5/2023 | Wonderful as always! | |
| 12/5/2023 | really simple fix, but did everything i asked for and offered to stick around even after | |
| 12/4/2023 | Ben did a great job resolving the issue, thank you! | |
| 12/4/2023 | Thank you Sean for making my first IT experience with a new company a great one. I really appreciate the assistance!! | |
| 12/4/2023 | i get emails like this a lot and blocking the sender is a real big help. thank you | |
| 11/29/2023 | Ben was very helpful. | |
| 11/29/2023 | Thank you Randon! | |
| 11/28/2023 | Paul was really helpful. He not only took care of the issue I was having, but it was simple enough that he showed me how to do it myself in the future. I appreciate that and his professionalism. | |
| 11/27/2023 | Trey was a great help! thank you | |
| 11/27/2023 | Thank you so much for your help. | |
| 11/27/2023 | Responsive as always. Thank you. | |
| 11/25/2023 | thanks for the rescue | |
| 11/22/2023 | Thank You Kyle | |
| 11/21/2023 | Thank you for a quick response but we determined the problem was the USB and therefore did not need further assistance but you did get back to us right away as usual. We feel good knowing your there for assistance when needed. | |
| 11/20/2023 | Thank you | |
| 11/17/2023 | Paul has consistently gone above and beyond to solve some difficult issues. He is always timely and an absolute pleasure to work with. | |
| 11/17/2023 | Thank You Paul! 🙂 | |
| 11/17/2023 | Prompt and professional as usual. Thank you!! | |
| 11/16/2023 | Thank you, Nicole! | |
| 11/16/2023 | Paul was great and professional! | |
| 11/15/2023 | Easy peasy! | |
| 11/15/2023 | I appreciate your timely responsiveness. You can’t fix everything! | |
| 11/15/2023 | All three were great – Thank you!!!! | |
| 11/15/2023 | Fast and helpful thanks | |
| 11/14/2023 | Very helpful and patient | |
| 11/14/2023 | thank you for the prompt response to my problem! | |
| 11/14/2023 | Good job! Thanks for getting this done. | |
| 11/14/2023 | We appreciate all the work and follow thorough on this request – thank you!! | |
| 11/13/2023 | MIKE IS ALWAYS PROFESSIONAL AND RESOLVES MY ISSUES, HE IS GREAT TO WORK WITH. | |
| 11/10/2023 | Thank you | |
| 11/10/2023 | Good Job All! | |
| 11/9/2023 | Sean was awesome!! Super helpful and pleasant. I know I say this about everyone at Clearcom, but it’s true!!! | |
| 11/9/2023 | Great job | |
| 11/9/2023 | Thank You Paul! | |
| 11/9/2023 | Thank You Paul! 🙂 Great Job! | |
| 11/9/2023 | Thank you, Mike! | |
| 11/8/2023 | Ben encountered an unfamiliar problem, yet took appropriate steps to identify the root cause and remedy. The total time of my work disruption was minimal. | |
| 11/8/2023 | Everything. I appreciate his expertise! | |
| 11/8/2023 | Alex is new to our account but he (like the others before him) has been outstanding. Helping us coordinate our office move, helping me out with my laptop, and our front office staff is always raving about the service…so lucky to have ClearCom as a business partner and Alex is another great team member! Lastly, couldn’t hit submit without a thank you for Jenn as well…always a big help. | |
| 11/7/2023 | Thank you, Randon! | |
| 11/7/2023 | Mike fixed my problems. I really appreciated it. | |
| 11/7/2023 | Both Paul& Kyle always help in a quick manner. Appreciate their service outlook | |
| 11/7/2023 | Awesome!! Thank you! | |
| 11/6/2023 | Alex did a great job diagnosing the problem with our system and got my office back and running quickly. Thanks again for great work Clearcom! | |
| 11/6/2023 | Thanks Kyle! | |
| 11/3/2023 | Thank you! | |
| 11/1/2023 | Alex was professional, friendly and helpful. Thank you Alex, you solved my problem and made my day! Thank you soooo much. | |
| 10/31/2023 | Randon was amazing and super helpful. Kyle and bill are always a pleasure on the phone as well! | |
| 10/31/2023 | Quick to answer. | |
| 10/27/2023 | Awesome as usual. Thanks, Sean. | |
| 10/27/2023 | Thanks for your help | |
| 10/26/2023 | Problem solved in a flash!! | |
| 10/26/2023 | I missed Randons call however, Sean was very helpful. I am happy to have more space and can work efficiently now. Thank you so much!! | |
| 10/26/2023 | Sean took care of my request and answered all my questions. | |
| 10/24/2023 | Ben did a fantastic job at getting my computer back up and running. I could not be more satisfied with the service I was given.- Thanks Ben | |
| 10/24/2023 | Thanks, Alex | |
| 10/24/2023 | Awesome job… fix my issue in one phone call!!! Took less than 5 minutes | |
| 10/24/2023 | You answered the phone immediately and Bill took care of my issue and you don’t know how wonderful I feel knowing that when something goes wrong your there to take care of us!!! | |
| 10/23/2023 | Nick quickly diagnosed the issue and resolved it. Thank you so much! | |
| 10/20/2023 | Paul and Randon kept me up-to-date with respect to the progress in gaining approval for my new computer and all follow up. | |
| 10/20/2023 | As usual, Randon was friendly, helpful and knowledgeable. | |
| 10/20/2023 | Kyle is awesome! My go to. Thank you Kyle! | |
| 10/19/2023 | Helpful as usual! | |
| 10/19/2023 | Thank you. | |
| 10/18/2023 | got the problems fixed. | |
| 10/18/2023 | Thank you | |
| 10/17/2023 | Thank You! | |
| 10/17/2023 | Thanks, Kyle! | |
| 10/17/2023 | Awesome, thanks | |
| 10/17/2023 | Very prompt. Called me within 3 minutes of me contacting them. | |
| 10/17/2023 | Great service! A representative came to the office to introduce himself and helped us resolve the issue right there. | |
| 10/13/2023 | Nick always does a great job for us! | |
| 10/11/2023 | Thank you, Mike! | |
| 10/11/2023 | thanks | |
| 10/11/2023 | Thank you1 | |
| 10/11/2023 | Great Customer service | |
| 10/10/2023 | Fast and efficient! | |
| 10/10/2023 | Clearcom has always been very responsive to all my computer needs… whether is be something extremely complex or as simple as trying to figure out which link to use to fill out the survey 🙂 Thanks Nick!! | |
| 10/9/2023 | Thanks so much for jumping on this at the end of the day! | |
| 10/9/2023 | Problem solved – thank you for efficient help | |
| 10/6/2023 | Nick was great. He figured out the issue very quickly and fixed it fast. | |
| 10/5/2023 | All good! Thanks again Randon! | |
| 10/5/2023 | Awesome | |
| 10/5/2023 | Mike was friendly and quick to resolve my login issue. | |
| 10/5/2023 | Man it didn’t take Nick 5 mins to fix my issue. Killed it. Thanks NICK! | |
| 10/5/2023 | All the above ! Thanks | |
| 10/4/2023 | Great folks to work with. Thanks, | |
| 10/4/2023 | Thanks, Ben! | |
| 10/4/2023 | As always you do an awesome job! | |
| 10/3/2023 | Thanks, Paul, for your super quick to the point, response. Awesome, thank you! | |
| 10/3/2023 | Awesome!!! | |
| 10/3/2023 | You rock! | |
| 10/3/2023 | Very responsive – Thanks! | |
| 10/3/2023 | Thanks for the lightning-fast fix of my NetExtender issue today! | |
| 10/2/2023 | ALL GREAT APPRECIATE YOUR HELP AND EXPERTISE | |
| 10/2/2023 | Performance was excellent. Thank you! | |
| 9/29/2023 | Thank you!!!!! | |
| 9/29/2023 | He was very helpful and my problem was solved in a short time and very efficiently. I thank him very much, he was wonderful | |
| 9/29/2023 | Awesome!! | |
| 9/29/2023 | Thank you Nick! I am on a pretty tight deadline and was concerned to sign on this morning and not be able to connect to the server. Nick answered my call promptly and helped solve the solution. | |
| 9/29/2023 | Every single experience I have had during my time working with ClearComm has been nothing but OUTSTANDING. From the customer service personal to the techs that do the work, everyone is being great. Not only have they always had an answer to my issues, but they have also been great in explaining why this happened and even how to avoid it in the future. I thank Clear Comm for all the support and look forward to working with them in regard to any IT issue i may see in the future. | |
| 9/29/2023 | I’m very happy with the high quality of service provided. | |
| 9/29/2023 | YOU GUYS ARE GREAT! | |
| 9/29/2023 | The problem was resolved wonderfully, efficiently and quickly | |
| 9/28/2023 | I wasn’t even at my desk when this was addressed. He called me and with my permission remotely controlled my computer and was able to fix my issue | |
| 9/28/2023 | Sean-YOU sir are a life saver! I can’t tell you how much I appreciate your help and resolving the issue and recovering all my docs and moving them to the correct Onedrive. I will make sure to save everything there. Again, THANK YOU! | |
| 9/28/2023 | Thank you, Kyle! | |
| 9/27/2023 | Fixed my issue quickly and easily. Thank you! | |
| 9/27/2023 | Bill was outstanding, as was the gal who answered my incoming call. I apologize but I do not remember her name. We are so pleased with the level of support that you all provide us every time we call. Thank you so much. | |
| 9/27/2023 | Nick coordinated with his on-site colleague to determine what the issue was. Nick promised to call back when he was given the “all clear” and he did. | |
| 9/26/2023 | We continue to appreciate the outstanding support provided by the ClearCom team – thank you!!! | |
| 9/26/2023 | Super fast, respectful of my time. Above and beyond service. | |
| 9/26/2023 | Sean responded to my request and resolved it quickly. Thanks! | |
| 9/26/2023 | I really appreciate his willingness and thoroughness to resolve my technical issues. | |
| 9/26/2023 | Knew what the issue was and was able to fix it without any down time! | |
| 9/26/2023 | Jumped right on it. Appreciate that… super busy day. Thanks. | |
| 9/25/2023 | Sean was AWESOME! | |
| 9/25/2023 | Very friendly, professional and helpful. | |
| 9/22/2023 | The app just needed to be reinstalled. This took less than 5 minutes and did not affect my productivity. I was very happy with the service today | |
| 9/21/2023 | Always gets back to you right away and solves the problem. | |
| 9/21/2023 | thanks for always being there when technology is not . | |
| 9/21/2023 | always solve issues | |
| 9/21/2023 | Always great service. Friendly, fast and knowledgeable. | |
| 9/21/2023 | Great customer service!! Communication with employees is easy to follow since they don’t use tech terms. | |
| 9/21/2023 | GOOD SUPPORT SERVICE | |
| 9/21/2023 | Very helpful and fast. | |
| 9/21/2023 | always impressed by the service!! | |
| 9/21/2023 | EXCELLENT JOB | |
| 9/20/2023 | Resolution is always so prompt | |
| 9/20/2023 | Thank you | |
| 9/20/2023 | Sean was outstanding. Very helpful and knowledgeable. Thank you soooo much Sean! | |
| 9/20/2023 | Great working you both, and Randon too. Couldn’t ask for anything better. Easy and pleasurable to work with ClearCom, great expertise and efficiency, not just for me but that’s been the experience of my whole firm as well. So glad we turned to you! | |
| 9/20/2023 | many thanks for the prompt assistance. | |
| 9/20/2023 | Hi Paul, Thank you and everyone at ClearCom It for upgrading my HD and doing is with a fast one day turnaround. You saved me 4 hours of driving. Much appreciated. You are the best. | |
| 9/19/2023 | spam, quick resolution | |
| 9/19/2023 | Quickly resolved the problem with no fuss. | |
| 9/19/2023 | Once again. A very good job. | |
| 9/19/2023 | Once again. Very professional Thank you | |
| 9/18/2023 | Both Randon and Kyle did an outstanding job on getting my new computer up and running for me in no time at all!!! Thank you! | |
| 9/18/2023 | Great Job! Thank You Nick! 🙂 | |
| 9/15/2023 | Ian was great. The quick reply was very helpful. Keep up the excellent service! | |
| 9/15/2023 | Kyle had the issue fixed before I arrived at work this morning. He was awesome! 🙂 Thanks again! | |
| 9/14/2023 | Mike is as awesome as always. Thanks Mike! | |
| 9/14/2023 | Thank you for the fast turnaround time Nick!!! | |
| 9/13/2023 | thanks as always for propmpt action on my request! | |
| 9/13/2023 | Very well done. Not use to someone calling that early in the morning. Sorry if I sounded harsh. Keep up the good work. | |
| 9/11/2023 | Mike does an amazing job and is a great member of the team. | |
| 9/7/2023 | The guys kilt it. Great job, much appreciated! | |
| 9/6/2023 | Great job! Thank You. | |
| 9/6/2023 | Thank you so much Mike for handling my concern so quickly and for putting my mind at ease! | |
| 9/5/2023 | Awesome Team! Love working with these guys! | |
| 9/5/2023 | Randon came to our location. Set up a new dock station. Everything is running great!! | |
| 9/1/2023 | Very helpful, thank you!!! | |
| 8/31/2023 | Above & beyond!! He is very happy and can see so much better – thank you, Paul! | |
| 8/31/2023 | Thank you very much! | |
| 8/30/2023 | Many thanks for all your help | |
| 8/28/2023 | Awesome assistance. Assisted with my mobile phone/email not syncing, adding the Adobe editor, the Sonic Wall access and the Share Z drive access. Professional communication with knowledge. It was quick and followed up when necessary from the team. Great work! | |
| 8/28/2023 | thanks for your monday morning save … | |
| 8/21/2023 | Thank you for the quick response. | |
| 8/16/2023 | The service was Fantastic! I believe his name was Kyle, he was quick to help and resolve the problem very promptly! Very happy with the service provided. Thank You | |
| 8/14/2023 | Thank You Guys! | |
| 8/11/2023 | did a perfect job | |
| 8/11/2023 | set up new printer saved me the trouble | |
| 8/10/2023 | Thank you! | |
| 8/10/2023 | EVERYONE has been wonderful. I love the format used. Everyone seem so educated in what they are doing – no guesswork. We definitely know we have made the right choice to move over to ClearcomIT!!!!! Thank you!!! | |
| 8/10/2023 | Very fast response for a simple fix. Friendly on the phone | |
| 8/9/2023 | Thanks Kyle! | |
| 8/8/2023 | Great Job !!!! | |
| 8/4/2023 | Wonderful to work with! That’s Kyle!! | |
| 8/2/2023 | Alex was outstanding in solving my problem in short order! Thank you Alex!! | |
| 7/31/2023 | It was an awesome experience. Got me hooked up with my printer and we had a few laughs along the way. What could be better? | |
| 7/31/2023 | Thank you! I know I can always count on your team to get it right for us!! | |
| 7/28/2023 | Mike is great to work with | |
| 7/28/2023 | Mike was great. He had one problem taken care of before he even called me. And he was very quick efficient to get to the bottom of another problem I had. | |
| 7/26/2023 | The team has been so helpful in getting our server room reorganized and the old tech removed. I really appreciate Randon and Ben coming out to help with this! | |
| 7/25/2023 | I appreciate Mike E’s inclusive language of using gender neutral terms when speaking to me and for being a great team player. I appreciate it when Mike gets my tickets because we work really well together knocking out projects. | |
| 7/25/2023 | Amazing job as always!! | |
| 7/24/2023 | Thank You! | |
| 7/24/2023 | Thanks Nick! Very speedy | |
| 7/21/2023 | I have been impressed by the knowledge and helpfulness of Randon | |
| 7/21/2023 | Once again, Sean Campbell knocked it out of the park!!! | |
| 7/20/2023 | Thanks for getting this pushed out, Chase! | |
| 7/19/2023 | Nick arrived and replaced my laptop screen. Everything is now great with the laptop!! | |
| 7/19/2023 | Thanks for your help guys! | |
| 7/18/2023 | I’ve worked with Randon several times now and I can’t tell you enough how good he is at resolving the issues we’ve had – promptly, the first time around and completely. I know you have a lot of good people but Randon is one of your top ones!! | |
| 7/17/2023 | I appreciate the fast response and resolution time. I honestly don’t have time to worry if the message is real or a one that is considered phishing. Thank you for your help with this! | |
| 7/14/2023 | good work. No, great work!!! | |
| 7/13/2023 | I can’t say enough about how helpful these two were in fixing the issues we were having with our phone system. They kept me promptly informed of everything happening every step of the way. Thank you so much to the both of you!! | |
| 7/11/2023 | So greatful for the extra time he took to ensure eveything was working correctly for me! He was amazing and very nice. | |
| 7/11/2023 | He knew exactly what my issue was and got me up and running in no time! | |
| 7/5/2023 | Great Job! Thanks Guys! | |
| 7/5/2023 | He was great fast, efficient, explained everything and reminded to contact my local IT department. | |
| 6/30/2023 | I really appreciated his help! | |
| 6/30/2023 | Thanks for helping reset my password and verifying I had MFA setup correctly. | |
| 6/30/2023 | Nick took care of all my needs in amazing quick order. Great to work with your team | |
| 6/28/2023 | Michael and the techs I worked with last week were very helpful with getting our scanner to work. I appreciate it! | |
| 6/23/2023 | When I need help I know I can depend on your team | |
| 6/23/2023 | Thank You! | |
| 6/20/2023 | The service was very professional and good. | |
| 6/20/2023 | Thank you!! | |
| 6/16/2023 | Thank You! | |
| 6/15/2023 | Mike did a great job. Quick response due to my time-sensitive need. Went above and beyond to find a great solution not just for me, but for our company. Thanks Mike! | |
| 6/12/2023 | Thanks Guys! Great Job as usual! 🙂 | |
| 6/8/2023 | Thanks Guys! Hopefully this will be the last of issues for a while! | |
| 6/8/2023 | Thanks Kyle! 🙂 | |
| 6/8/2023 | 10 out of 10 | |
| 6/7/2023 | Thank You for your help | |
| 6/6/2023 | Thanks Guys! Great Job! | |
| 6/6/2023 | Thanks Nick! | |
| 6/5/2023 | great response time and resolved issue as always | |
| 6/5/2023 | Kyle Bergeson Was fantastic. He took the time to get several issues fix . Much Thanks | |
| 6/2/2023 | They were awesome! | |
| 6/1/2023 | Resolved quickly and effectively. Thank you! | |
| 6/1/2023 | quick expert help rendered. Could not ask for better. | |
| 5/31/2023 | Thank you Michael! | |
| 5/30/2023 | Thanks Bill! 🙂 | |
| 5/30/2023 | Good Job. Thanks! | |
| 5/30/2023 | Everything done in very timely manner | |
| 5/26/2023 | 2nd floater laptop successfully migrated! | |
| 5/26/2023 | floating laptop successfully migrated!! Thanks | |
| 5/25/2023 | Great team player and very knowledgeable. Definitely appreciate putting our minds together to resolve the printer issues we’ve been having. | |
| 5/25/2023 | Thank You! 🙂 | |
| 5/24/2023 | Randon and Randy worked. Hard to complete thier tasks. Thanks to both of them and the rest of the Clearcom team | |
| 5/24/2023 | Great job. Thanks Nick!! | |
| 5/23/2023 | Thank you…another great job!!! | |
| 5/23/2023 | Mike P Rocks!!! | |
| 5/23/2023 | Did a great job. Very helpful and quick response time. | |
| 5/19/2023 | Mike was very knowledgeable, courteous and efficient. | |
| 5/19/2023 | I love that the picture show up on this survey so we can identify with them! Sean was very pleasant. | |
| 5/18/2023 | I wish other businesses provided the quick response and high-quality customer service that ClearCom and all your staff consistently provide.. | |
| 5/18/2023 | Kind, approachable, patient, and always take the time to answer questions and explain it all. well done. | |
| 5/18/2023 | Thanks For Your Help Ryan! | |
| 5/18/2023 | This was my second experience using clearcom IT. It was a very positive experience ce. Everything was handled in a friendly, professional, and timely manner | |
| 5/17/2023 | Thank you Ryan! | |
| 5/17/2023 | GREAT JOB!! | |
| 5/17/2023 | Mike worked tirelessly on this. A giant thanks!! | |
| 5/16/2023 | quick and easy. | |
| 5/16/2023 | Thank you! | |
| 5/15/2023 | Always great service! Thank you. | |
| 5/15/2023 | Thanks for the swift and efficient response 🙂 | |
| 5/12/2023 | This was my first time working with a clearcom representative. It was a completely positive experience. The problem was diagnosed and fixed very quickly. Alex was friendly and a pleasure to work with. | |
| 5/12/2023 | Randon is great and so friendly! | |
| 5/11/2023 | Thanks for helping me right away. It was so much appreciated. | |
| 5/8/2023 | Very quick and professional fixed issue within 20 minutes thank you. | |
| 5/5/2023 | Very patient, much appreciated. WFH always seems to have its challenges 🙂 | |
| 5/5/2023 | problem solved immediately | |
| 5/5/2023 | Nick confirmed that I had the latest version of MS Teams. This is required for next Tuesdays (May 9) MS Teams training. | |
| 5/4/2023 | Sean was super helpful and reached out swiftly. I appreciated working with him, and he was extremely kind. Thanks Sean! | |
| 5/3/2023 | Mike – Jeff thanks you for your assistance for the Conference Room A setup! | |
| 5/3/2023 | good man great help | |
| 5/1/2023 | Even with power running out, he was able to get me set for when I could recharge. Worked just as stated. | |
| 4/28/2023 | Clearcom (IT) is the best!!!! | |
| 4/28/2023 | Everyone was awesome, thank you!! | |
| 4/26/2023 | Thank you so much, Nick! | |
| 4/26/2023 | Sean was great and very patient! | |
| 4/25/2023 | Sean assisted me in finding a new program to fit my needs. | |
| 4/20/2023 | Sean was great & friendly. He was able to get me an answer to my problem quickly. | |
| 4/20/2023 | Both reps were incredibly helpful, and helped decide on a real long term solution rather than just apply a band-aid to the current issue. | |
| 4/20/2023 | My ongoing ticket originated with Bill whom dedicated time & effort into resolving a never ending issue which finished up with Mike today. I was very pleased with both their determination & the care given to fixing this issue. Even going above & beyond by working with our billing software team. All is working great now..Thank you guys! | |
| 4/19/2023 | Our ongoing problem here at Spear. Nick was great. Immediately got me on Network, into Outlook and Yardi. Thank you!!! | |
| 4/19/2023 | I appreciate your patience with all of my questions! Thank you, Justin! | |
| 4/18/2023 | Nick responded immediately to my emergency and was very knowledgeable and patient. He knew exactly who to contact for support and resolved the problem expertly. | |
| 4/13/2023 | Awesome and fast response. Didn’t get the mobile device policy but i assume i can get that from someone at Designa. | |
| 4/13/2023 | Awesome job! | |
| 4/13/2023 | Nick has done a wonderful job in assisting me with all my inquires regarding my laptop. He has been patience, thoroughly explain the process and went above and beyond with resetting items on my computer due to a memory issue I had with my old laptop. Thank you Nick! 🙂 | |
| 4/12/2023 | Usual great response and outcome – Thank you!! | |
| 4/12/2023 | Thank you, Mike! I appreciate your follow-up and quick response!! | |
| 4/5/2023 | Great tech support and service! | |
| 4/4/2023 | Problem solved very quickly as usual! | |
| 3/29/2023 | Mike is always very helpful! | |
| 3/28/2023 | Important issue to get our billings out to customers, Matt was very helpful. | |
| 3/29/2023 | Ben Carlson was fantastic, improved my computer’s speed and workability – even though it is older than Noah. | |
| 3/23/2023 | Mike called at the exact appointed time. This was GREATLY appreciated. The issue was solved immediately. Thank you very much!!! |
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| 3/22/2023 | Thanks Mike! You guys are the best! 🙂 | |
| 3/22/2023 | Mike P is always very helpful! | |
| 3/21/2023 | Need to enter a new ticket. He helped me load Okta app on my phone which is what I asked for, but now don’t know how to get it to deliver the code even when I need to authenticate on my phone. | |
| 3/20/2023 | Very quick to respond always solves problems. | |
| 3/15/2023 | Thanks Nick! You guys are the best! | |
| 3/15/2023 | Thank You soo much for the quick response & getting us back up and running. | |
| 3/15/2023 | Bill was a great help. | |
| 3/13/2023 | Troubleshoot the not scanning scanner and updates. Weird HP issues, but Randon got around them and all is working well. Thank you | |
| 3/6/2023 | Alexander was outstanding! He solved our Outlook problem in short order. Thank you Alex. | |
| 3/6/2023 | Alex was extremely helpful and resolved the problem very quickly. | |
| 3/6/2023 | Excellent Job! Way to go Team ClearCom. | |
| 3/3/2023 | As always – excellent help from our IT team! | |
| 3/1/2023 | Thanks Nick! You guys are the best! 🙂 | |
| 3/1/2023 | Mike came to our office and installed more memory in my computer. He was fast and a pleasure to speak with. | |
| 2/28/2023 | Randon was extremely polite, helpful and diligent in addressing my concerns. I appreciate how quick he was able to assist. I had not expected such great service and follow up! Kudos Randon. | |
| 2/24/2023 | Answered all my questions and more. Got it done! Thank you! | |
| 2/24/2023 | Very happy that a solution was finally found in order for me to have Microsoft Teams on the company server for me to access instead of off the server. Game changer. | |
| 2/22/2023 | Knowledgeable helpful and resolved the problem | |
| 2/22/2023 | This company is awesome! Yesterday, they called me within 10 minutes of my ticket being submitted! Thanks so much! | |
| 2/22/2023 | Polite and efficient. | |
| 2/18/2023 | THE TECH WAS OUTSTANDING | |
| 2/17/2023 | Thanks Guys! That was quick & painless! You’re The Best! 🙂 | |
| 2/16/2023 | Ben and Nick were so helpful in getting me up an running. My computer was slow and would freeze up and then my printer stopped working. With the work that I do it is impossible to meet deadlines! Ben and Nick you are both awesome!!!! I am so glad to have you as part of Tapestry team! | |
| 2/15/2023 | Everything is running smoothly – thank you! | |
| 2/13/2023 | I had to go to the Springfield office where Mike Pederson was there to assist me. He checked to make sure updates complete and ran diagnostics. Always does a great job! | |
| 2/13/2023 | I had multiple problems and all issues were fixed quickly and to my satisfaction Thank you. | |
| 2/10/2023 | Great job by the team!!!! | |
| 2/10/2023 | Nick is awesome! | |
| 2/9/2023 | Thanks Guys! Great Job As Always! Nice to meet you in person Randon! 🙂 | |
| 2/7/2023 | GREAT SERVICE, VERY PLEASANT- | |
| 2/6/2023 | As always, ClearCom IT Solutions makes (me) believe there IS a god. thank you! | |
| 2/2/2023 | The response and solution to the glitch taken care of promptly. Thank you! | |
| 1/31/2023 | Great help!!! Never left me hanging, always helping. | |
| 1/31/2023 | Alec (Alex) was great! | |
| 1/30/2023 | This was a great session. Everything was handled perfectly!!! Thank you | |
| 1/28/2023 | Ben did a great job! I needed to get a new laptop in the end but he took hours troubleshooting and it turns out that my Windows had become corrupt on my older laptop, but, i feel that he went above and beyond to try to fix the issue i was having 🙂 | |
| 1/27/2023 | very timely response and very nice to talk to | |
| 1/26/2023 | Thank You So Much Mike! Great Job! | |
| 1/25/2023 | Amazing in so many ways. | |
| 1/24/2023 | Thanks Guys! All seems to be working. So far, so good! | |
| 1/20/2023 | Great work as usual! | |
| 1/20/2023 | I felt not listened to when explaining this had been happening for months to just this one computer. My password was fixed on this computer but reality is the password works on every other device I have so it has to be an issue that is specific to this computer. I feel like this will continue to happen as it has since the summer. I would like a long term fix to be figured out.
ClearCom IT Response: The password is set to automatically expire after a set period of time. We’ve created a calender notification to contact the user prior to reset the password every time period. |
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| 1/18/2023 | Thanks Guys! You’re the best!! | |
| 1/17/2023 | Problem resolved on it’s own but Randon was right on top of things with follow-up! | |
| 1/13/2023 | The experience was quick and painless. Corey was extremely helpful. | |
| 1/13/2023 | Response was quick. Understanding the problem was quick. Resolution was even faster! I really appreciate it | |
| 1/11/2023 | Very helpful and resolved issue. | |
| 1/10/2023 | Nick listened to our concern and resolved it immediately. All the techs at ClearCom IT are a class act. | |
| 1/5/2023 | Bill did a great job handling my issue. Set a time-line and over delivered by having it resolved faster than expected. Thanks Bill! | |
| 1/5/2023 | Thank you for the quick turnaround with the order and the installation – much appreciated! |