Why choose ClearCom IT as your Managed IT Services partner?

When you run a small or mid-sized business, IT is no longer a back-office task. It’s mission-critical. Whether you have just a few devices or a growing network of users and systems, technology needs to just work—without constant fires, confusion, or downtime.

But keeping up with everything from cybersecurity threats to software updates to remote access setups isn’t your job. It’s ours.

That’s why businesses nationwide choose ClearCom IT as their managed IT services partner.

A Whole Team Working for You

When you work with ClearCom IT, you don’t just get one technician – you gain access to an entire team of specialists. Our experts cover a range of IT disciplines, so you never have to juggle multiple vendors or wonder who to call when something goes wrong.

We manage your:

Hardware, software, and infrastructure needs
Internet vendor and licensing renewals
Backup and disaster recovery systems
Day-to-day troubleshooting and user support

You get a single, responsive team that understands your business and speaks your language – plain and simple, no tech jargon.

We Speak Human, Not Geek

When you call, you won’t be passed around or asked to “submit a ticket.” You’ll talk to a real person who will gather the details of your issue so it can be triaged efficiently. It will then be dispatched to a technician who takes ownership of the issue and communicates with you clearly.

We don’t expect you to know what’s wrong. That’s our job. We take the pressure off so you and your team can focus on what you do best.

Proactive Support That Prevents Downtime

Technology should make your business stronger, not hold it back. Our proactive service model includes:

24/7 network monitoring to detect issues before they interrupt your work
Regular system updates and security patches to keep things secure
Secure backups and disaster recovery plans tailored to your business needs

We don’t wait for something to break. We help you stay ahead of it.

Real Experience Across Real Industries

We’ve supported businesses across various industries, including professional services, manufacturing, retail, non-profits, and municipalities, as well as company sizes ranging from small five-person offices to organizations with hundreds of users. That range gives us the insight to recommend the right solutions, not just the trendy ones.

We’re more than just another managed services provider. We become your IT services partner, helping you map out an IT strategy that supports your goals, not someone else’s sales quota.

Proven Trust, Recognized Results

99% contract renewal rate since 2005
Named one of the Top 10 IT Companies in Central Massachusetts by the Worcester Business Journal for 8 years and counting

Our clients stay with us because we deliver peace of mind, reliable service, and clear guidance – all without the hassle.