10 Years of 100% Service Contract Renewal

FOR IMMEDIATE RELEASE
September 25, 2015

Contact: Rob Cleary, [email protected] (508) 892-5555

10 Years of 100% Service Contract Renewal
Boosts ClearCom IT Solutions

 

LEICESTER, MA…..With a mission to provide small and medium-sized businesses with the benefits of a full time IT department at substantial savings, ClearCom IT Solutions recently reached a significant milestone: 100% of its service contracts have been renewed during the decade they’ve been in business. The achievement positions the company as one of the leading IT providers in Central New England.

“A decade ago we saw a need,” said Rob Cleary, ClearCom president. “Many area companies could not justify either hiring the staff or incurring the expense of an in-house IT department. When they tried to outsource, they encountered other problems.”

ClearCom IT Solutions set out to become more than an IT vendor to its clients. “We decided to become their IT partner,” Cleary said. They developed an “Active Support Program” with which they create a custom plan for each client’s IT network. The program includes a HelpDesk, monitoring, maintenance, and disaster recovery. Cleary said it allows them to provide support for even the most complex network environment including servers, workstations, smart phones, copiers, scanners, and printers. They also manage remote access, network security, and compliance issues.

“We know that businesses often shy away from managed service contracts,” Cleary said. “From the start, we kept our programs affordable as well as comprehensive. That combination has resulted in our outstanding track record.”

According to ClearCom, revenue increased by 57% from 2013 to 2014, and is expected to increase by 70% from 2014 to 2015. To accommodate the growth, several new staff members have been added, with plans to hire more.

The firm has also established a positive company culture for its staff by encouraging hard work and personal and professional growth. “We are a fast-paced group, and we try to make it fun,” Cleary said. “When our employees enjoy their work, that enthusiasm is passed on to our clients.”

One customer recently said, “ClearCom provides excellent support. They are positive, extremely responsive, and truly our IT partner.”

For more information, visit www.ClearComIT.com or call 508-892-5555.